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Compare AnyDesk and HelpWire 
Featured Products
At a Glance
Market Segments
Mid-Market (41.2% of reviews)
Small-Business (82.8% of reviews)
Entry-Level Pricing
$22.90
No pricing available
AnyDesk
Star Rating
(1,069)4.5 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plansHelpWire
Star Rating
(30)4.8 out of 5
Market Segments
Small-Business (82.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HelpWireSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AnyDesk excels in overall user satisfaction, reflected in its higher G2 Score compared to HelpWire. Users appreciate its ability to maintain effective workflows remotely, highlighting the flexibility it offers for team collaboration.
- Users say that HelpWire provides a unique advantage for small businesses, particularly in client management. Reviewers enjoy the ability to segregate clients and maintain a full history of connections, which is especially beneficial for those assisting less tech-savvy users.
- According to verified reviews, AnyDesk is praised for its lightweight and portable nature, making it easy to transfer data and connect to devices remotely. This feature is particularly valued by users who need quick access without cumbersome installations.
- Reviewers mention that HelpWire stands out for its user-friendly approach, with many finding it a good alternative to more expensive solutions like TeamViewer. Users appreciate the absence of annoying disconnections and the straightforward setup process.
- G2 reviewers highlight that while AnyDesk has a robust feature set, including strong screen sharing capabilities, it faces challenges in meeting specific workflow needs for some users, who report occasional configuration difficulties.
- Users report that HelpWire's support quality is a strong point, with many praising the responsiveness and helpfulness of the support team. This contrasts with AnyDesk, where users have noted that while support is good, it may not always match the level of assistance provided by HelpWire.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
HelpWire
No pricing availableFree Trial
AnyDesk
Free Trial is available
HelpWire
No trial information availableRatings
Meets Requirements
9.2
894
9.3
27
Ease of Use
9.3
905
9.4
28
Ease of Setup
9.3
195
9.5
21
Ease of Admin
9.0
139
8.1
7
Quality of Support
8.8
797
9.4
27
Has the product been a good partner in doing business?
8.7
126
9.5
7
Product Direction (% positive)
9.2
865
9.6
26
Features by Category
Administration
9.4
320
9.3
15
9.0
314
9.0
16
9.0
284
8.7
14
8.8
288
8.5
14
8.8
274
9.3
14
8.9
264
9.1
13
Maintenance
8.8
272
9.4
13
8.8
250
8.9
12
Communication
8.9
283
8.9
12
8.5
225
9.0
12
8.4
232
9.0
12
8.7
252
8.6
12
Security
8.9
270
9.4
13
8.9
261
9.2
12
Device Support
8.9
277
7.8
13
9.0
281
8.7
13
9.0
280
9.4
12
Performance
8.9
268
8.9
11
Administration
9.1
698
9.5
14
8.8
624
9.2
14
Feature Not Available
9.1
13
8.8
653
9.2
13
8.9
662
9.4
13
8.8
679
9.6
13
9.0
713
9.6
14
Platform
9.0
678
9.6
13
8.7
672
8.5
14
Feature Not Available
9.4
13
9.2
725
9.4
14
Security
Feature Not Available
9.5
13
Feature Not Available
9.4
13
Feature Not Available
9.5
13
Categories
Categories
Shared Categories
AnyDesk and HelpWire are categorized as Remote Desktop and Remote Support
Unique Categories
AnyDesk has no unique categories
HelpWire has no unique categories
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HelpWire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
13.3%
Computer & Network Security
4.2%
Marketing and Advertising
3.5%
Telecommunications
3.0%
Other
53.4%
Computer Software
13.8%
Writing and Editing
6.9%
Staffing and Recruiting
6.9%
Information Technology and Services
6.9%
Higher Education
6.9%
Other
58.6%
Discussions
Is Anydesk better than Team Viewer?
5 Comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
HelpWire has no discussions with answers
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