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Compare Box and Dropbox 
Featured Products
At a Glance
Market Segments
Enterprise (40.7% of reviews)
Small-Business (64.0% of reviews)
Entry-Level Pricing
$5.00 Per Month
$9.99 Per Month
Box
Star Rating
(5,169)4.2 out of 5
Market Segments
Enterprise (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plansDropbox
Star Rating
(30,886)4.4 out of 5
Market Segments
Small-Business (64.0% of reviews)
Pros & Cons
Entry-Level Pricing
$9.99 Per Month
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dropbox excels in user experience, with many praising its seamless file sharing and automatic syncing across devices. Users appreciate the straightforward folder structure and strong version history, making it easy to manage files without constant worry.
- According to verified reviews, Box stands out for its robust security features and control over document sharing. Users highlight the ability to manage permissions effectively, which is crucial for teams that prioritize data security while collaborating.
- Reviewers mention that Dropbox's ease of use is a significant advantage, with many finding it intuitive and reliable. The platform's minimal setup requirements allow users to get started quickly, which is a common theme in positive feedback.
- Users say that Box offers unique features like AI Agents that help automate workflows by extracting key information from sales data. This capability is particularly beneficial for teams looking to enhance productivity and maintain consistency in their processes.
- G2 reviewers note that while Box has a strong focus on enterprise-level solutions, Dropbox is favored by small businesses for its affordability and ease of access. The lower entry-level price of Box may appeal to larger organizations, but Dropbox's pricing aligns better with the needs of smaller teams.
- According to recent user feedback, both platforms have their strengths in file sharing, but Dropbox slightly edges out with a higher rating in this area. Users appreciate Box's file sharing capabilities, but many find Dropbox's features to be more user-friendly and efficient for everyday collaboration.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
Dropbox
Plus
$9.99
Per Month
Use Dropbox Plus to save and share more files. Store, share, and send larger files. Plus helps you save hard drive space, so you can focus on getting work done. Learn more at dropbox.com/plus
- 2 TB of storage
- Connect all the devices you need
- Automatically back up all your devices
Free Trial
Box
Free Trial is available
Dropbox
Free Trial is available
Ratings
Meets Requirements
8.8
4,381
9.0
26,409
Ease of Use
8.7
4,425
9.0
26,833
Ease of Setup
8.7
1,089
9.1
8,757
Ease of Admin
8.7
987
8.9
5,423
Quality of Support
8.4
3,024
8.6
19,042
Has the product been a good partner in doing business?
8.7
879
8.9
5,025
Product Direction (% positive)
7.6
4,278
7.9
26,350
Features by Category
Signature Process
9.2
57
Not enough data
9.1
53
Not enough data
9.3
57
Not enough data
9.2
56
Not enough data
8.8
54
Not enough data
9.2
50
Not enough data
9.0
54
Not enough data
9.3
51
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.0
55
Not enough data
9.2
55
Not enough data
9.2
54
Not enough data
Platform
8.8
63
Not enough data
9.2
69
Not enough data
9.0
60
Not enough data
9.3
68
Not enough data
8.8
60
Not enough data
File Management
8.6
2951
8.9
21982
8.7
3315
8.6
22022
8.9
3270
9.0
22041
8.3
3169
8.6
21541
8.5
2268
8.6
20249
Agentic AI - Cloud Content Collaboration
7.4
49
Feature Not Available
8.1
52
7.6
705
7.7
49
7.2
694
Collaboration
8.7
2854
8.7
20319
9.1
3407
9.2
22555
7.8
2643
8.0
18954
8.3
2556
8.2
17911
Administration
8.8
2006
8.6
16768
8.7
1861
8.5
16355
8.7
1791
8.7
16551
8.6
2045
7.7
17863
8.7
1668
8.2
15909
9.1
2131
8.8
17596
Platform
8.9
813
9.0
10678
8.5
611
8.3
9578
8.6
573
8.3
9481
8.5
497
8.1
9104
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Feature Not Available
Not enough data
7.5
369
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
362
Not enough data
7.6
366
Not enough data
Feature Not Available
Platform
Not enough data
8.6
380
Not enough data
8.7
379
Not enough data
8.4
370
Generative AI
Not enough data
6.9
360
Not enough data
Feature Not Available
Agentic AI - Video Editing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
55
Not enough data
Feature Not Available
Agentic AI - Enterprise Content Management (ECM)
7.3
15
Not enough data
8.0
14
Not enough data
7.9
14
Not enough data
File Management
9.0
112
Not enough data
8.5
95
Not enough data
8.3
92
Not enough data
8.7
104
Not enough data
8.9
110
Not enough data
8.6
98
Not enough data
8.3
92
Not enough data
8.2
90
Not enough data
8.4
87
Not enough data
8.8
111
Not enough data
8.9
107
Not enough data
8.7
104
Not enough data
Workflow
8.4
94
Not enough data
8.3
96
Not enough data
8.5
99
Not enough data
8.8
99
Not enough data
8.6
90
Not enough data
Platform
8.6
91
Not enough data
8.9
107
Not enough data
8.6
89
Not enough data
8.7
88
Not enough data
8.5
90
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and Dropbox are categorized as Cloud Content Collaboration
Unique Categories
Box is categorized as AI Agents For Business Operations, Enterprise Content Management (ECM), and E-Signature
Dropbox is categorized as Video Editing
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dropbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.3%
Information Technology and Services
7.5%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.7%
Marketing and Advertising
6.0%
Information Technology and Services
5.9%
Computer Software
4.8%
Education Management
4.6%
Higher Education
4.6%
Other
74.1%
Alternatives
Discussions
How does this service differ from Dropbox?
4 Comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there any way this app could be cheaper?
3 Comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
how can i better improve my experience with this program?
3 Comments
RB
Have you checked out there extensive help section with FAQs and videos. I think they have done and awesome job providing all of the information anyone would...Read more
Please increase space
8 Comments
LJ
There is a place to pick the size of your dropbox space. There is a limited amount for free and then you can choose price ranges and space sizes. They use...Read more
it is not possible to manage multiple Dropbox accounts from a single desktop.
7 Comments
DB
You can share individual files, it is not limited to folders. in viewing files share is one of the pop up options available if you hover over a file...Read more
What are the features of Dropbox?
7 Comments
PC
1. Easily upload files from your computer or cell phone.
2. Create as many folders as you need to organize your files.
3. Share images and files with...Read more
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