Donorbox Reviews & Product Details

I What I like most about Donorbox is how simple it makes giving—for both the donor and the organization. It’s clean, intuitive, and doesn’t feel intimidating or clunky, which really matters when you’re asking people to support something meaningful.

I love that it’s donor-first: recurring donations are easy, the checkout is smooth, and it works beautifully on mobile. On the backend, it’s just as good—clear reporting, easy setup, and no unnecessary bells and whistles getting in the way.

It feels like Donorbox actually understands nonprofits: transparent pricing, flexible tools, and zero pressure. It quietly does its job well, which is exactly what you want from a donation platform. Review collected by and hosted on G2.com.

What I dislike about Donorbox is that while it’s great at the basics, it can feel a bit limited once you want more customization or advanced branding. You sometimes hit a ceiling if you’re trying to create a very specific donor journey or highly tailored experience.

The design options are pretty minimal, so forms can start to look the same unless you put in extra work outside the platform. Some integrations and features also require upgrading, which can feel frustrating when you’re growing and suddenly need tools that aren’t included at the lower tiers.

It’s solid and reliable—but not always as flexible or powerful as you might want if your fundraising gets more complex. Review collected by and hosted on G2.com.

I was able to talk with multiple people at Donorbox concerning a project where we needed to have a live voting system similar to America's Got Talent. They were able to talk me through their system and even did a live tech help after I had everythign setup and was testing the finctionality. In the end, DonorBox was exactly what we needed and we intend to use it again for the same event next year. I've even had some people from thwir team reach out and discuss improvements they could make. Luckily some of the things on my wish list were on their to-do list anyway and they plan to have them implemented soon. Review collected by and hosted on G2.com.

I tried Zappier integration which wasn't exactly easy to figure out and still did not do what I wanted it to. It was a little beyond my understanding ultimately, but I got it working to the basic of what I needed. Still, ideally I like a more graphical representation of donations/live voting next time I use DonorBox for our event. Review collected by and hosted on G2.com.

What I like most about Donorbox is how easy it is to set up and start accepting donations quickly, without any technical overhead. The platform is very transparent about its fees, integrates smoothly with Stripe and PayPal, and works reliably with WordPress websites. I also appreciate the flexibility it offers for both one-time and recurring donations, along with the clean, professional-looking donation forms that help build trust with donors. Review collected by and hosted on G2.com.

One downside is that some advanced features and customization options are limited on the free plan, which can require upgrading sooner than expected as an organization grows. In addition, deeper reporting and analytics could be more flexible for users who want more detailed donor insights without exporting data externally. Review collected by and hosted on G2.com.

The team at Donorbox has been very responsive to handling challenges that have come up, most related to a paid add on of an integration with planning center. We've had some issues with donations syncing correctly across platforms, but the team has been quick to respond and work to resolve the issues. Review collected by and hosted on G2.com.

There are still some issues with donation notifications - we've specifically selected certain members of our team to be notified, but they still don't get all the emails. Not a deal breaker however. Review collected by and hosted on G2.com.

I appreciate the user-friendly interface that simplifies the donation process for both organizations and donors. Creating a donation form is straightforward and doesn't require much technical expertise. This easy-to-use platform enables organizations to concentrate on their mission instead of dealing with technical details. Additionally, Donorbox prioritizes security and compliance. Review collected by and hosted on G2.com.

Although Donorbox offers good customization for donation forms, more advanced design options could be beneficial. For instance, allowing greater flexibility in form layouts, custom CSS, and more template choices could help organizations better match their branding and create more visually appealing donation pages. Review collected by and hosted on G2.com.

With the free account, I appreciate that recurring donations are included. The forms are straightforward to use and make it easy to track donor information. It was also very simple to embed the form on our website, which helped us get set up quickly. Review collected by and hosted on G2.com.

It’s not a concern, but it would be great to have an option for creating a legacy donation. Additionally, we’ve noticed that some donors provide incorrect or fake email or mailing addresses, which has caused challenges when sending thank-you notes. Having a way to validate donor email addresses would be ideal. Review collected by and hosted on G2.com.

DonorBox is incredibly easy to set up and use for fundraising. Everything works as exepcted without fuss. Everything I needed to set up a campaign was clearly laid out in the DonorBox interface. It was incredibly easy to connect to our website. Review collected by and hosted on G2.com.

It's a very minor quibble, but I found it difficult to figure out how to make a donate button for my non-profit's website that was a bit larger than the options they offered by default. Review collected by and hosted on G2.com.

I absolutely loved the trial experience with Donorbox. Setting up Donorbox was extremely easy, as I could integrate and connect our PayPal account within minutes, include our branding colors, and incorporate our messaging for donor communications. It was surprisingly simple. Donorbox effectively solves the problem of providing an easy way for us to communicate donation methods to potential donors, which saves time in receiving donations for our nonprofit. I find the ease of use and the simplicity with which people can donate via our site most valuable, along with the quick integration with PayPal for fast donation receipt. The low cost of Donorbox is another appealing factor, making it a service I would consider using again in the future. My satisfaction with Donorbox is so high that I would rate my likelihood of recommending it to others an eleven out of ten. Review collected by and hosted on G2.com.

I would change the text or the font options that we have available. So that we can 100% brand our donor box experience to our nonprofit branding. Review collected by and hosted on G2.com.

I like that Donorbox is not just about collecting donations. It allows us to have specific campaigns for different things we're trying to raise money for within our foundation. It helps us separate where the money is coming from and allocate it towards various services like gas cards or grocery cards for our clients. This feature is particularly great for us in terms of applying for grants. Before Donorbox, we were using links to PayPal, but this platform is quite a bit more helpful. It's extremely useful for sorting where things come from, where they go, and keeping track of donor information. The initial setup was pretty easy for me, even though I'm pretty good with technology. I believe a beginner would also find it fairly easy to set up. Review collected by and hosted on G2.com.

Nothing that I can think of Review collected by and hosted on G2.com.

I really like Donorbox because it's user-friendly and intuitive. It's got all the features I expect, especially as someone involved with nonprofits. Setting it up is super easy, even on the back end, and linking it to a bank account or sending confirmation emails is seamless. It looks sleek and beautiful on the front end, and I love that my clients and I can log in together to work on it. The integration with Stripe is really great, making things much easier. It's optimized for those wanting to raise money for projects like albums or books, and it allows for both crowdfunding campaigns and ongoing monthly donations. Review collected by and hosted on G2.com.

I remember there was something about a graphic that we wanted to be the main graphic, and no matter how many times we resized it, when we went to the official page and made the page bigger and smaller, you couldn't see all of the graphic and all of the words. We had to do a workaround on that. Review collected by and hosted on G2.com.