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Toptal Media

Toptal Demo - Trusted by Leading Brands and Startups
From Fortune 500 enterprises to fast-growing startups, we deliver exceptional results at scale. Explore our case studies to see how. https://www.toptal.com/clients
Toptal Demo - Hire the Top 3% of the World’s Talent™
Toptal is an exclusive network of the top software developers, designers, marketing experts, management consultants, product managers, and project managers in the world. Top companies hire Toptal talent for their most important projects.
Toptal Demo - High-impact Solutions Powered by World-class Talent and Agile Teams
Toptal solves complex business challenges with outcome-oriented services and solutions tailored to your needs. From technology to marketing to management consulting, we offer everything you need to achieve your goals.
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Toptal Reviews (264)

Reviews

Toptal Reviews (264)

4.7
264 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Toptal for its timely payments and the quality of clients it connects freelancers with, allowing them to focus on their work without worrying about client management. The platform is noted for its supportive community and the ease of finding suitable projects, although some users mention that the initial vetting process can be challenging.

Pros & Cons

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Yashica  P.
YP
"Elevates Freelancing with Secure Opportunities"
What do you like best about Toptal?

I love using Toptal for the global opportunities it provides, helping me access a variety of clients and stay relevant. I appreciate that I don't need to chase clients for payments, and it's easy to find new opportunities that keep me occupied. The ease of finding new and exciting projects to work on and getting paid without any delays is fantastic. I also enjoy being able to upskill myself with courses using Udemy via Toptal's paid account. I feel secure in the Toptal talent pool, knowing I won't face scams like on other platforms. I've been very happy with the quality of clients I work with and how Toptal supports talent in case of any conflict with the client. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Toptal?

Nothing Review collected by and hosted on G2.com.

Bojan J.
BJ
UI/UX designer
Small-Business (50 or fewer emp.)
"Great people, great clients, great experience"
What do you like best about Toptal?

This is the platform where I can land a job in the easiest and most efficient way. Review collected by and hosted on G2.com.

What do you dislike about Toptal?

Additional information from the matcher prior to the interview would be valuable. Many clients expected me to have comprehensive knowledge of the project, while in most cases I only had access to the basic details provided in the brief. Review collected by and hosted on G2.com.

VM
"Effortless Matching with Quality Clients"
What do you like best about Toptal?

I use Toptal for finding design contracts, and it speeds up the process. I like that the platform connects clients with freelancers based on specific criteria and attributes. Most of the clients I've worked with are quality clients, and I've received some really good contracts from working with Toptal. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Toptal?

Nothing. Review collected by and hosted on G2.com.

Ben M.
BM
"Toptal: Trusted Freelancer Network with Straightforward Setup"
What do you like best about Toptal?

I use Toptal for earning a living as a freelancer. It helps to source clients and projects. It's also a network of like-minded professionals. It's a network of opportunities. It's a well known and respected brand that clients trust, so it helps me to be part of the brand. Review collected by and hosted on G2.com.

What do you dislike about Toptal?

I can't think of anything. Review collected by and hosted on G2.com.

Sam F.
SF
Head of customer success
Mid-Market (51-1000 emp.)
"Terrible selection of candidates after sitting down and givivng specific insruction"
What do you like best about Toptal?

Sounding like they can help but then giving you nothing and convincing you that you got the best there is Review collected by and hosted on G2.com.

What do you dislike about Toptal?

Toptal Is a Complete Scam – Stay Far Away!

I cannot stress enough how terrible my experience with Toptal was from start to finish. If you’re considering using their service, run in the opposite direction.

First off, their so-called “vetting process” is a complete joke. They claim to have the “top 3%” of freelancers, but what they really have are overpriced, underqualified contractors who are no better than what you’d find on Fiverr or Upwork for a fraction of the price. The developer I was matched with missed deadlines, delivered garbage work, and constantly made excuses. When I asked for a replacement, I was met with delays, empty promises, and terrible customer service.

Speaking of customer service—good luck getting any real help. The support team is unresponsive, arrogant, and completely useless. Instead of addressing my concerns, they pushed back with bureaucratic nonsense and tried to gaslight me into thinking the issues were my fault. They are only interested in taking your money and will do anything to avoid accountability.

And don’t even get me started on billing. They locked me into an overpriced contract and then had the nerve to charge me for hours that weren’t even worked! When I disputed it, they stalled, ignored my emails, and refused to issue a refund. It was the most frustrating, scammy experience I’ve ever had with a company.

Save yourself the headache and stay FAR AWAY from Toptal. There is nothing premium about their service—just premium-level scamming. If you want real talent, go anywhere else. Toptal is a complete disaster, and I regret every dollar I wasted with them. Review collected by and hosted on G2.com.

Hussein A.
HA
Design Team Lead
Mid-Market (51-1000 emp.)
"Toptal: Where Freelancing Finds Freedom"
What do you like best about Toptal?

Toptal has been a game-changer for me in the world of freelancing. One of the standout features is the seamless financial service they provide. With Toptal, I never have to worry about contracts or deposits before and after projects. This financial security has not only eased my mind but also given me the confidence to focus on what I do best - delivering quality work to my clients.

The exclusivity of the platform and the exceptional user interface and user experience of both the website and the app have been instrumental in my success. Toptal's exclusivity ensures that I'm part of a community of top-tier freelancers, and the user-friendly interface makes applying to projects incredibly easy. It's clear that Toptal values both its clients and freelancers, making the entire process smoother and more efficient.

Lastly, I'd like to express my heartfelt gratitude to all the coaches and support staff at Toptal. Their guidance and assistance have been invaluable on my freelancing journey. Toptal is not just a platform; it's a supportive ecosystem that empowers freelancers to excel. Thank you, Toptal! Review collected by and hosted on G2.com.

What do you dislike about Toptal?

The Third-party payment system called Payoneer. Review collected by and hosted on G2.com.

Dan R.
DR
Innovator
Small-Business (50 or fewer emp.)
"I must say I'm pleasantly surprised with Toptal"
What do you like best about Toptal?

I must say I'm pleasantly surprised with Toptal after using Upwork unsuccessfully.

Highly recommend dev Vipul Bhardwaj. Right to the point. Your gateway to highly personalized large language model / natural language processing chains, and superpowered development thanks to using LangChain.

https://www.toptal.com/z9QRMTr/worlds-top-talent

They can be your ChatGPT or Claude+ interpreter (or any others). And if you need more than developers they've got you covered there too.

Lots of time to see how it feels and find the right person for the job before you're out of pocket. Really pleasant and easy experience from start to finish.

https://linkedin.com/in/vipulbhj/

https://github.com/vipulbhj

Cheers to onboarding team Pablo Cardenas and Madison Mascali too. Review collected by and hosted on G2.com.

What do you dislike about Toptal?

Occasional issues with the UI. They might consider switching video clients to Google Meet or Zoom.

Might be good to have three or more suggested consultants when getting started. Review collected by and hosted on G2.com.

Krispin S.
KS
Freelance UX & UI designer
Small-Business (50 or fewer emp.)
"Toptal is by far the best platform for freelancers"
What do you like best about Toptal?

Toptal is by far the best freelance platform I have been involved with so far. The support they offer is 10/10, payment is guaranteed, and staff works hard to fill talents with enough work. As a freelancer, Toptal is your best way to focus on actual work rather than searching for clients, ensuring you get paid, etc. Review collected by and hosted on G2.com.

What do you dislike about Toptal?

So far my experience with Toptal is so good that it is hard to come up with something negative. I am aware that Toptal takes a cut for the services it offers me - therefore clients are paying more for my designs, but that is to be expected - the service that Toptal is giving me for that cut is more than satisfactory. Review collected by and hosted on G2.com.

El-Dababa K.
EK
Front End Engineer
Small-Business (50 or fewer emp.)
"1 Year at Toptal and Many More Upcoming Years"
What do you like best about Toptal?

It's been just one year at Toptal and I've had the chance to work in the comfort of my home with many different clients across the globe, dealing with different cultures and gaining different experiences. It's been a fantastic year with Toptal, and looking for many more upcoming years. Review collected by and hosted on G2.com.

What do you dislike about Toptal?

I don't think there is the too-bad stuff that can make me dislike Toptal. They are doing great, and they are talent oriented. They always offer their best to have you land your dream jobs and achieve your career goals. Review collected by and hosted on G2.com.

Robert .
R
Small-Business (50 or fewer emp.)
"Opportunity for most interesting work"
What do you like best about Toptal?

With Toptal, one can get to work on very exciting projects with minimal effort. From short-term appointments to longer projects, the clients seem to look for highly skilled talents for specialized tasks. So going from one project to another, one can acquire very different skills and improve.

Toptal is the best experience in my career that makes me grow professionally beyond expectations, so I'd recommend it to anyone who likes dynamic and demanding work. Review collected by and hosted on G2.com.

What do you dislike about Toptal?

None whatsoever, even payments are punctual. Really sorry I can't help with any "suggestions for improvement". Review collected by and hosted on G2.com.

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Toptal Features
RFP Creator
Messaging
Freelance Screening
Calendar
Guidelines and Policies
Workflow Builder
Payment Automation
Secure Payments
Multi-Currency Payments
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Toptal