Customers Quotes

“One way to improve your business is to increase its capabilities. The more capable your business is of providing value to it's customers, the more success your business will experience.”
― Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth

“To succeed in business, you've gotta understand your customers.”
― Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth

“In business, its very important to do consistent market research. It's very important to understand your customers and potential customers. The more you understand them, the better you'll be able to add value to their lives, and the more they'll pay for that value.

At Mayflower-Plymouth, we're here to help your business thrive in this way.”
― Hendrith Vanlon Smith Jr, The Wealth Reference Guide: An American Classic

“People buy from businesses for many reasons. Among those reasons include: favorable price, favorable accessibility, demonstrated shared values, label identification, and more. The more reasons you can give people to buy from your business, the better sales numbers your business will experience.”
― Hendrith Vanlon Smith Jr

“At the end of the day, the business needs to be profitable if it's going to keep providing the products or services that the customers love. If you're a customer and you love what you're buying from a business, then you should want that business to be profitable so that you can keep on buying that stuff from them.”
― Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth

“Sometimes you gotta just give the customers what they want.”
― Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth, Business Essentials

“Dont alienate your existing customers in search of new customers. A good approach is to continue to do what makes your existing customers happy, while doing additional things that attract new customers without alienating your existing customers. And in some cases, it's more advantageous to do better by your existing customers instead of looking for new customers.”
― Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth

“The more you know about your customers, the better you can offer them things they value at a maximum price point.”
― Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth

“Your business would not have any income if it wasn't for it's customers. So it's very important to always and openly express gratitude for the customers.”
― Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth

“Mold won’t grow on McDonald’s. So, if a lifeform with no brain won’t even eat their food, what’s that say about the intellects of McDonald’s customers? BearPaw Duck And Meme Farm caters to more discerning consumers.”
― Jarod Kintz, Duck Quotes For The Ages. Specifically ages 18-81.

“If you can enable the customers and potential customers to make informed purchasing decisions, you increase the likelihood each person will purchase your products or services.”
― Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth

“You wanna make your marketing as dynamic as your customers.”
― Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth

“The Popeyes Spicy Chicken Sandwich was so popular that customers stabbed each other to get it, and then seeing that passion, McDonald's created its own Spicy Chicken Sandwich. Here on my duck farm, I fully support McDonald's trying to get their customers to stab each other.”
― Jarod Kintz, Music is fluid, and my saxophone overflows when my ducks slosh in the sounds I make in elevators.

“As a startup entrepreneur, you need to know who your ideal customer is. Your new business will likely fail before it starts if you don’t know your ideal customer. And honestly, if you don’t know your ideal customer, there’s no purpose for the business to even exist anyway.”
― Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth

“My goal in my career is to make sales in a way that feels good to both me and my prospects from the start.”
― Stacey Hall, Selling from Your Comfort Zone: The Power of Alignment Marketing

“The confidence you get from knowing about every crash, anywhere in the world, is crucial to delivering a high-quality product that needs to be used in the wild. In the consumer software business, you can't rely on your customers to tell you about crashes—many of them may not be technical enough, and most of them won't bother to take time off of their own important work to give you a useful crash report unless you make it completely automatic.”
― Joel Spolsky, Joel on Software

“A positive, beaming smile is the trap that catches customers.”
― Utibe Samuel Mbom, The Event Usher’s Handbook

“If you don't care about your customers today, your customers won't care about your company tomorrow”
― Anuja Jasani

“If you really want to see the power of the customer, just give them a bad experience”
― Anuja Jasani

“If you want to improve your company's sales, improve your company's support”
― Anuja Jasani

“Bad customer support can kill your company overnight”
― Anuja Jasani

“As a service excellence provider, I always think about how to turn a customer's pain point into brownie points. Never underestimate the power of any customer transaction”
― Janna Cachola

“Great customer service alone can make us buy something we know we do not need.”
― Mokokoma Mokhonoana

“I used to do customer service and got fed up of dealing with the irate customers that hated their purchases!”
― Steven Magee

“I was never very good in customer service because my technical skills caused me to side with the customers!”
― Steven Magee

“Customers who play games should find someone else to play with.”
― Frank Sonnenberg, The Path to a Meaningful Life

“The more passionately in alignment you are with what you sell, the more credible you are to your prospects.”
― Stacey Hall, Selling from Your Comfort Zone: The Power of Alignment Marketing

“Hurricane Ian affected over 4.45 million USA electrical utility customers!”
― Steven Magee

“Go after what customers want, and they will want you.”
― Pawan Mishra

“The police are among those that supply extremely poor customer service to their customers.”
― Steven Magee