Customers Quotes

Quotes tagged as "customers" Showing 181-194 of 194
Mokokoma Mokhonoana
“*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.”
Mokokoma Mokhonoana

Rasheed Ogunlaru
“Until you understand your customers - deeply and genuinely - you cannot hope to serve them”
Rasheed Ogunlaru, Soul Trader

Rasheed Ogunlaru
“Customer conversion is dependent on the right customer conversation”
Rasheed Ogunlaru, Soul Trader

Roger James Hamilton
“It’s not about the content we are creating but how much content our customers are creating for us.”
Roger James Hamilton

Jim Blasingame
“Anything a customer can do for themselves is where service stops and relevance begins.”
Jim Blasingame, The Age of the Customer: Prepare for the Moment of Relevance

Jim Blasingame
“Every small business has to become a publisher—a publisher of marketing messages and customer resources, and a publisher of stories.”
Jim Blasingame, The Age of the Customer: Prepare for the Moment of Relevance

Max McKeown
“We need to move from comparative advantage to perpetual advantage...”
Max McKeown, The Strategy Book

Robert G.  Thompson
“Customer-centricity should be about delivering value for customers that will eventually create value for the company.”
Robert G. Thompson, Hooked on Customers: The Five Habits of Legendary Customer-Centric Companies

Alan G. Robinson
“Employee ideas illustrate the profound understanding of a company's capabilities and customers that only people working on the front-lines can possess.”
Alan G. Robinson, The Idea-Driven Organization: Unlocking the Power in Bottom-Up Ideas

“It’s not about the content we are creating but how much content our customers are creating for us.”
Roger Hamilton

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