While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I love this shop. Although it's an hour and a half drive for me, it's well worth it.
The staff are always very helpful and friendly, especially Helen, whose customer service is outstanding. Helen goes above and beyond and I can't rate this shop highly enough - thank you.
Be prepared for a very snooty welcome. If you aren't wearing a 3 piece suit be prepared to be followed around the store, especially if you go upstairs as the staff believe you about to nick everything in sight
What a friendly and helpful person who served me today. I came away with just what I wanted and needed.
FAST CS, FAST DELIVERY
At first, I'm afraid when I buy emma bridgewater mugs, because they don't have many visitors. but their CS and DELIVERY is very kind and fast.
so i'm satisfied with this site
These shops are a well kept secret!
Not only do they stock a lot of wonderful stuff but they also have THE most amazing customer service! I have bought a number of items from Abraxas (Northampton & Heart of the Shires) over the years & have always come away happy. Be it a set of pots & pans, a special gift or a funky kitchen utensil, these ladies have it all. Definitely worth a trip
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
