Akusoli Reviews 24,690

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Consumers appreciate the user-friendly website and find the ordering process simple, with some highlighting the quickness and ease of making a purchase. Many people have found the product comfortable and express amazement at how the insoles make their feet feel, improving their overall physical well-being. A number of consumers have reported benefits such as reduced foot pain, improved circulation, and better sleep. However, some reviewers express concerns about the numerous offers presented during the ordering process, finding them confusing and pushy. There are mixed opinions regarding the product quality, order accuracy and delivery service. Some people report issues with delivery times, missing items, and incorrect sizes, while others praise the company's communication and fast delivery.

Based on these reviews

Rated 4 out of 5 stars

Initial wearing made underfoot slightly tender. After one day much less tender. ACTUALLY overall foot area feels better, softer,quieter,more comfortable....will wait a few more days (tryout)& if OK w... See more

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Rated 4 out of 5 stars

Great experience but just to many offers thrown at at once. Makes the experience all the more confusing on making decisions to order any other items on the page. Don't bum rush the customers with offe... See more

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Rated 4 out of 5 stars

I have been suffering with so much foot pain since I was in my early twenties that it's affected my income options immensely. I have tried everything under the sun. Orthotics, specialized shoes, runni... See more

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Rated 4 out of 5 stars

Shopping experience seems ok but then all last minute additional offers that seems don’t stop. Too much !!!! For a first time buyer we need to verify the greatness of the insoles before go ahead an... See more

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Rated 5 out of 5 stars

Basically, I had to push two buttons to order what I wanted. Cannot be simpler plus your product is terrific and I’ve been using them for all over a year now and have about a pair but I needed more be... See more

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Rated 5 out of 5 stars

I liked the format of the continuous options, add on options discount etc, great but as a first time buyer it didn't find it useful. Try before you multiply & reduce excess production/waste. I had alr... See more

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Rated 5 out of 5 stars

You let me know the important points and benefits of the insoles which I appreciate, plus the added discount. Your customer service was excellent. I was surprised you responded to me so quickly! It sh... See more

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Rated 1 out of 5 stars

Placed order on 19/1/26 with Akusoli Tracking indicated I would receive on 27/1/26 still has not arrived to this date Reached out to Akusoli response (see attached Requested a update on del... See more

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Rated 5 out of 5 stars

Have arthritic knees and use a stick for walking support - recently - since using insoles I’ve been known to walk way from my stick and then after about half a room say ‘where’s my stick?’ - not havi... See more

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Rated 5 out of 5 stars

Absolutely amazing product, have recently ordered some more as they are so comfortable. It's amazing how these insoles make your feet feel and also makes you feel like you could walk miles. Defini... See more

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Rated 5 out of 5 stars

Very good experience with walking on these soles. I thought it would be uncomfortable yet would reduce my neuropatia. However, they were both comfortable AND have reduced my neuropatia considerable a... See more

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Rated 5 out of 5 stars

I have purchased many products off the internet that have failed but these Akusoli foot pads are fantastic. I’ve had CIDP for over 20 years and I always have pins and needles in my feet and sometimes... See more

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Rated 5 out of 5 stars

UPDATE: Customer service did get back to me, excellent service. The product is good! *** Any serious company is transparent about costs for shipping etc. This company does not tell you that you wil... See more

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Rated 5 out of 5 stars

These are amazing- I wear work boots everyday- they are not built for comfort-Akusoli are next level comfort - I have been buying them for years & our whole team wear them. I will never wear boots wit... See more

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Rated 5 out of 5 stars

Helpful and fast delivery. These inner soles have an innovative and Interesting design and I have yet to see if they really work will update in about about two weeks msg July 2025 Update Am... See more

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Rated 5 out of 5 stars

The product arrived quickly, which was great as was suffering with my feet. Literally ,3 hours after wearing them, my aching feet were already feeling better. I'm looking forward to seeing some weight... See more

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Rated 5 out of 5 stars

Thank you but I am still getting used to the insoles at this point - The metal magnets are taking some getting used to with the hard pressure points therefore I cannot say I feel any huge difference a... See more

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Rated 5 out of 5 stars

As good as advertised. I am bowled over. The condition came on very swiftly after cutting down on exercise due to knee injury and in return weight increase. The insoles do have an odd sensation when w... See more

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Rated 1 out of 5 stars

Ordered my product nearly 2 months ago, still haven’t received it, I’ve contacted customer service, but no response, oh but I still get their offers to buy more products, half price this, half price t... See more

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Rated 1 out of 5 stars

Ordered and paid for inner soles 25/05/25. Order returned to Akusoli due labelling error their end. Nine emails later plus copy of AusPost tracking pages nothing. I have sent at their request my... See more

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Rated 1 out of 5 stars

Good day , have order 1st DEC 2024 2 pairs. My order never received. Contact customer service waiting for replay for some time . After exchange more than 10 e-mails new order will be send.Received ne... See more

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Rated 1 out of 5 stars

So far bad service. I have paid insoles 5 days ago and still I dont have information about delivery date! 2 weeks since payment still no information, bad service, unprofessional and really big dis... See more

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Rated 1 out of 5 stars

Complete mix up with the insoles. Requested large size and got sent small size instead. Unfortunately, I'd opened the package and invalidate my refund, despite, it being their fault. Think the postage... See more

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Rated 1 out of 5 stars

I decided to purchase theses insoles due to the heavy advertising which states they will help you lose weight. I'm still awaiting said insoles, but in the meantime decided to look through feedbac... See more

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Rated 1 out of 5 stars

I ordered 1 pair of Magnetic insoles. Paid with PayPal total $34. Then a few seconds later final checkout $155, I disputed this with PayPal and Akusoli, completely ignored received 6 pairs of soles... See more

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Rated 4 out of 5 stars

Interesting, user-friendly website. Good FAQs. The enticement to buy further units at a greater discount with 'addtional to original purchase' in smaller print is something to be wary of. It will anno... See more

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Rated 4 out of 5 stars

I would have given it 5 stars but after reading Trust Pilot I was extra careful not to order more than I wanted. Too much of a "hard sell", trying to make customers feel they've missed out if they don... See more

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Rated 4 out of 5 stars

ordered two sets of the soles. The company was very communicative, providing regular updates on the tracking of my order, which arrived well ahead of time. The product is good quality and matched... See more

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Rated 1 out of 5 stars

The insoles, far from helping, left bruises on my feet and left me limping. Akusoli also had some of the worst customer service I have ever had the displeasure of encountering. Even though I was well... See more

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Rated 4 out of 5 stars

The positive reviews are persuasive. However, if the product is so great why are so many add-ons advertised? That makes one wonder how much this is just another over-hyped product. Also, how can an... See more

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Rated 1 out of 5 stars

These are absolute thieves and fraudsters. They took my money and NEVER delivered anything to me. I am reporting them to British Rip-off Britain, Scam Interceptors, the Fraud Squad, and any other re... See more

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Rated 4 out of 5 stars

So far, so good with the magnet insoles. I paid extra for the antibacterial coating & extra magnets. Ordered size S/M & they fit perfectly into my size 6.5UK Skecher Slip-ins without having to trim... See more

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Rated 3 out of 5 stars

It's an ok product. I didn't care for the constant emails and phone calls that began immediately after purchase. I don't mind a thank and a follow up but getting numerous emails daily to upgrade post... See more

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Rated 1 out of 5 stars

I have returned this product and it's been two months I am waiting for the refund no one has contacted and they keep sending system generated emails no solution till today. How can trust pilot voic... See more

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Rated 4 out of 5 stars

It’s irritating whenever they sell you one product and as you check out they keep trying to get you to add products to the order. These companies should offer all products at one time and you check of... See more

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Rated 4 out of 5 stars

I like the fact it is easy and quick, but instead of all the different deals one after the other, why not just put them on together and the customer can decide which items they want to add rather th... See more

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Rated 1 out of 5 stars

This company is rubbish and should be lockup. Placed order yesterday and now after 3 stupid bot replies claiming they can’t find my order never mind they added bits to my original order took2 paym... See more

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Rated 1 out of 5 stars

Akusoli insoles are you for real £23 a pair THEY DO NOT CURE , DO ALL THE CLAIMS YOU MAKE ! They are not NOT a miracle insole , you can get similar same insoles from Temu Aliexpress etc for £3 , £4... See more

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Rated 5 out of 5 stars

The insoles were advertised as having all those features but when we got to the payment stage, your company kept saying to get each feature needed to get the job done, we needed to pay an extra five o... See more

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Rated 3 out of 5 stars

Delivery took considerably a lot longer than expected.. I thought the insoles were coming from Denmark but they were actually coming from China.. I was asked to review them 3 times before they were ac... See more

Rated 4 out of 5 stars

I feel that the offer could be less costly initially as it is reduced as you wade through the advertisement? Might persuade customers to buy more? Offputting to find out what what you are buying is... See more

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Rated 2 out of 5 stars

I bought these insoles as an alternative for the ones I use as I didn’t want to spend 200+ for a new pair of orthotics. I had also seen positive reviews to this product and while they feel comfortable... See more

Company replied


Company details

  1. #1 of 1 best companies in Foot Care

About Akusoli

Written by the company

COMFORT IN EVERY SINGLE STEP

Your feet walk thousands of miles carrying you through daily life. Without targeted support and proper cushioning, it's a matter of time before pain and discomfort become daily. Akusoli insoles give your feet proper support and acupressure points stimulation to keep your feet comfortable the whole day.

Akusoli insoles are designed to bring you daily comfort and improved performance. Akusoli targets key pressure points and helps relieve tired, achy feet which may contribute to stopping soreness altogether. No matter where your day takes you, Akusoli keeps your feet comfortable and supported, step after step.


Feet and Arch Support

Acupressure Cushions

Magnetic Technology

Antimicrobial Silver Coating


DESIGNED FOR COMPLETE FOOT SUPPORT

Do your feet get achy and swollen after long walks? Does discomfort limit your daily activities? Your feet carry you through life every single day, so give them the support they need with Akusoli insoles. Easily customize the fit to any of your shoes and experience all day. Japanese-inspired acupressure techniques that improve your well-being with every step you take!


WALK WITH CONFIDENCE

Cheap and deteriorated insoles lack quality and support which can exhaust the feet and lead to aches, pain and long-term foot health issues. Ensure comfort and proper stimulation with Akusoli insoles. Keep your feet happy and healthy all day long.

GRAB YOUR AKUSOLI HERE

Useful Links

Shop Akusoli Now Track Your Order FAQ Contact Us

Contact info

3.9

Great

TrustScore 4 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good and comfy

Very easy to use.

February 14, 2026
Unprompted review
Akusoli logo

Reply from Akusoli

Hello Ann,

Thank you for taking the time to leave us a review. We're pleased to hear that you found our service very easy to use. If there's anything specific you believe could enhance your experience further, please feel free to let us know. We value your feedback and are committed to providing excellent service.

Warm regards,

Akusoli Support Team

Rated 5 out of 5 stars

Happy walker, pleasure foor my feet!

speedy service!

February 13, 2026
Unprompted review
Akusoli logo

Reply from Akusoli

Hello,

Thank you for your kind words and for taking the time to leave a 5-star review.

We are delighted to know that you are satisfied with the speedy service. Your feedback keeps us motivated to maintain our standards.

Thank you for choosing Akusoli.

Akusoli Support Team

Rated 4 out of 5 stars

Will know after receiving my order

February 13, 2026
Unprompted review
Akusoli logo

Reply from Akusoli

Hello,

Thank you for your review. We appreciate your patience and understanding. If you have any concerns or need assistance after receiving your order, please don't hesitate to reach out to us. We are here to help and ensure you have a positive experience with us.

Thank you for choosing Akusoli.

Akusoli Support Team

Rated 5 out of 5 stars

Send me my insoles and I will let you…

Send me my insoles and I will let you know. Thank you. Today.

February 13, 2026
Unprompted review
Akusoli logo

Reply from Akusoli

Hello,

Thank you for your review. We’re here to assist you with any issues regarding your order. Please monitor your email for any updates or requests for additional information from us. We appreciate your patience and look forward to resolving this for you.

Thank you for your understanding.

Akusoli Support Team

Rated 1 out of 5 stars

all around bad experience.

Wrong size was sent and I am expected to foot the bill to return the product. To begin with, when I ordered them I was told that for any reason I could just keep the product and get a full refund. Well, I don't want a refund, just the correct size and not at my expense.

February 10, 2026
Akusoli logo

Reply from Akusoli

Hi,

Thank you for sharing your feedback, and we sincerely apologize for any inconvenience this situation has caused.

We want to assure you that we have seen your review on Trustpilot and are already looking into your concern with priority. Please keep an eye on your email for our updates or any additional information we may need.

We truly appreciate your patience and cooperation. Wishing you a wonderful day ahead.

Akusoli Support Team

Rated 5 out of 5 stars

Easy to order

February 13, 2026
Unprompted review
Akusoli logo

Reply from Akusoli

Hello,

Thank you for your 5-star review! We're delighted to hear that you found the ordering process easy. Your feedback is much appreciated and helps us to continually improve our services.

Thank you for choosing Akusoli.

Best regards,
Akusoli Support Team

Rated 2 out of 5 stars

My husband did not use them he ended up…

My husband did not use them he ended up in the hospital.we don't need any more products. Don't contact me again thank you.

February 6, 2026
Akusoli logo

Reply from Akusoli

Hello Harla Morris,

We are sorry to hear about your husband's situation and the inconvenience you've experienced. Your feedback is important to us, and we want to assure you that we are here to help.

Thank you for reaching out and giving us the opportunity to address your concerns.

Akusoli Support Team

Rated 5 out of 5 stars

Dynamic healthy products at affordable…

Dynamic healthy products at affordable prices, delivered direct.

February 13, 2026
Unprompted review
Akusoli logo

Reply from Akusoli

Hello Joe,

Thank you for taking the time to leave such a positive review. We are delighted to hear that you are pleased with our dynamic healthy products and find them to be affordable. Your satisfaction is our top priority, and we are thrilled that our direct delivery service has met your expectations.

Thank you for your support.

Akusoli Support Team

Rated 5 out of 5 stars

I am being very optimistic I really…

I am being very optimistic I really hope this is the answer to my swollen feet.If it is I will give you the positive feedback back three fold.

February 13, 2026
Unprompted review
Akusoli logo

Reply from Akusoli

Hello,

Thank you for your optimistic feedback and for trusting us with your needs. We're delighted to hear your positive outlook and are hopeful that our product will meet your expectations. If you have any questions or require further assistance, please feel free to reach out.

Thank you for choosing Akusoli.

Akusoli Support Team

Rated 5 out of 5 stars

I feel my feet and my balance is better…

I feel my feet and my balance is better than without. I'm satisfied 🙌
I have used them at least for 7 months
and bought 2 more pairs to other shoes.

August 17, 2025
Unprompted review
Akusoli logo

Reply from Akusoli

Hello Kristina,

Thank you so much for sharing your positive experience with us. We are thrilled to hear that our products have improved your balance and that you're satisfied with them. It's great to know that you have been using them for 7 months and decided to purchase additional pairs. Your support and feedback mean a lot to us.

Thank you for choosing Akusoli!

Akusoli Support Team

Rated 5 out of 5 stars

It was a very easy and simple…

It was a very easy and simple experience,I placed my order it was quickly verified accepted and mailed out to me,I am very satisfied with the insoles and the way they feel so looking forward to comfortable walking.

February 12, 2026
Akusoli logo

Reply from Akusoli

Hello Suzy,

Thank you so much for your kind words and for sharing your positive experience with Akusoli. We're thrilled to hear that you found the ordering process simple and satisfactory. It's our goal to ensure our products bring comfort to our customers, and we're delighted to know that you're enjoying the insoles. If you ever need any assistance, please don't hesitate to reach out.

Best regards,

Akusoli Support Team

Rated 5 out of 5 stars

Akusoli magnetic innersoles are great

Akusoli magnetic innersoles are great. After only 4 days the tingling in my feet is better. I would highly recommend these to family and friends.

February 12, 2026
Unprompted review
Akusoli logo

Reply from Akusoli

Hello Ruth M Alchin,

Thank you so much for your wonderful review! We're thrilled to hear that our Akusoli magnetic innersoles have made such a positive impact on the tingling in your feet in just a few days. Your recommendation to family and friends truly means a lot to us. We're grateful for your support and look forward to continuing to provide products that meet your needs.

Kind regards,

Akusoli Team

Rated 3 out of 5 stars

It's very simple and quick to make the…

It's very simple and quick to make the purchase, but getting information about it is complicated. I haven't received any emails and I don't know the estimated delivery date. Post-sale communication is unclear.

February 12, 2026
Unprompted review
Akusoli logo

Reply from Akusoli

Hello Ana,

We apologize for the inconvenience.

We are investigating the details of your case and will get back to you as soon as possible. Please keep an eye on your email for updates or for any information we might need along the way. We genuinely appreciate your patience and cooperation.

Thank you for your patience.

Akusoli Support Team

Rated 1 out of 5 stars
Akusoli logo

Reply from Akusoli

Hello Joy bryan,

We apologize for the inconvenience. We are investigating the details of your case and will get back to you as soon as possible. Please keep an eye on your email for updates or for any information we might need along the way. We genuinely appreciate your patience and cooperation.

Thank you for your patience.

Akusoli Support Team

Rated 5 out of 5 stars

My feet thank you.

You performed above my expectations! My feet thank you!

February 6, 2026
Unprompted review
Akusoli logo

Reply from Akusoli

Hello Mike,

Thank you for your wonderful review! We're thrilled to hear that we exceeded your expectations and that your feet are happy. Your satisfaction is our top priority, and it's great to know that we hit the mark. If you need anything else, feel free to let us know.

Warm regards,
Akusoli Support Team

Rated 4 out of 5 stars

Ireceived them today will let you know…

Ireceived them today will let you know how they work the tracking was very confusing reason for the 4 stars

February 10, 2026
Akusoli logo

Reply from Akusoli

Hello Carlo,

We apologize for the inconvenience regarding the tracking. We are investigating the details of your case and will get back to you as soon as possible. Please keep an eye on your email for updates or for any information we might need along the way. We genuinely appreciate your patience and cooperation.

Thank you for your patience.

Akusoli Support Team

Rated 5 out of 5 stars

Excellent product

Excellent product, couldn't beleive the difference these insoles made, as described & fast delivery, will definitely be buying these again

February 10, 2026
Akusoli logo

Reply from Akusoli

Hello Raymond,

Thank you for your 5-star review! We're thrilled to hear that you are pleased with our insoles and noticed a significant difference. It's fantastic to know that they arrived quickly and met your expectations. We appreciate your support and are delighted to hear that you'll be buying from us again.

Best regards,

Akusoli Support Team

Rated 1 out of 5 stars
Akusoli logo

Reply from Akusoli

Hello Carolyn,

We apologize for the inconvenience. We are investigating the details of your case and will get back to you as soon as possible. Please keep an eye on your email for updates or for any information we might need along the way. We genuinely appreciate your patience and cooperation.

Thank you for your patience.

Akusoli Support Team

Rated 1 out of 5 stars

Too much sales bullshit

February 10, 2026
Akusoli logo

Reply from Akusoli

Hi Earl,

We sincerely apologize for any inconvenience and frustration caused by our recent marketing email. We want to assure you that we have promptly unsubscribed you and removed your email from our list.

Customer satisfaction is at the heart of our values, and we greatly appreciate your patience and understanding regarding this matter.

If you have any further concerns or questions, please don’t hesitate to reach out to us. We are always here to assist you.

Thank you for your understanding.

Best regards,
Akusoli Support Team

Rated 5 out of 5 stars
Akusoli logo

Reply from Akusoli

Hello,

Thank you for your 5-star review.

We are thrilled to hear that you found our customer service to be responsive. Your positive feedback is greatly appreciated, and it motivates us to continue providing excellent service.

Thank you for choosing Akusoli.

Akusoli Support Team

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