Synoshi Reviews 6,044

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the user-friendly website and the quality of the product. Many consumers highlight how the tool makes cleaning more efficient, especially in awkward places around the home. People with limited mobility find these tools life-changing. However, some reviewers express concerns about the ordering process, particularly regarding the additional costs of attachments and a limited timeframe to place orders. Some customers report missing items or difficulties with returns, while others mention receiving excessive promotional calls after their purchase. There are mixed opinions regarding the product and order.

Based on these reviews

Rated 4 out of 5 stars

I honestly thought the synoshi came with all the attachments! However, when going through the ordering process, I found that the various attachments were an extra cost! I do sincerely hope that I do... See more

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Rated 4 out of 5 stars

The Synoshi is a great idea and makes cleaning much more efficient. However, I struggle to supply it properly with water and soap. It can’t really clean when it’s dry, and not every brush works equall... See more

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Rated 4 out of 5 stars

Actually gets the burnt on grime off my air cooker!!! As someone with physical disabilities due to arthritis and fibromyalgia,this is a blessing....upstairs window frames next..if it ever stops rainin... See more

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Rated 4 out of 5 stars

Well, after all the ads hitting me I'm taking the plunge. Had been thinking about another type, but it doesn't have replacement pads yet. Didn't go for any add ons (you'll be bombarded before you chec... See more

Rated 5 out of 5 stars

Great product, love ever attachments got them ordering more,for a person with limited mobility these change your life I wish someone would have made such an amazing product years ago.. Thank you Synos... See more

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Rated 5 out of 5 stars

The simplicity of the ordering process and explanation of each product and it's function. Being in my late 60's I've been looking for easier ways to get household tasks done during the day that's not... See more

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Rated 3 out of 5 stars

I liked it has very user friendly interface that's clear & work thru each category of ordering items quickly but accurately. I disliked the fact of having a 15 min timeline to place an order & you ha... See more

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Rated 5 out of 5 stars

After complaining about my purchase of attachments that didn’t fit, a lady called Joan stepped up for the company and really looked after me. Joan made sure I had the right attachments and refunded m... See more

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Rated 5 out of 5 stars

This is a really nice, neat little gadget that I know I will use a lot. In particular for cleaning the shower on a frequent basis and also - with the soft attachment/head - for cleaning settees afte... See more

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Rated 5 out of 5 stars

We had purchased 1 from an acquaintance that works extremely well, lasting charge and aids in cleaning. We placed this order in case of brush failure and for use on other cleaning jobs, shop, car, etc... See more

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Rated 5 out of 5 stars

Even with limited mobility now, I take pride in keeping things clean. I was so impressed by how effectively this cleaned my baseboards—right into every crack. Thank you for making such a useful produc... See more

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Rated 5 out of 5 stars

Found it interesting, explainations were helpful, the differences of the brushes, the guidance of going thru all the Info, making sure we had all the Choices we were able to choose from. Quite compl... See more

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Rated 3 out of 5 stars

Liked the discounted cleaner price but thought all the parts come with the cleaner like the handle & UV light & scrubbing attachments. Only find out after you purchase that you need to purchase the... See more

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Rated 5 out of 5 stars

With this electric brush and its accessories, I can clean more effectively as I can better spread the cleaning products on different surfaces such as walls, bathroom stalls, windows, ceramic floors, w... See more

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Rated 5 out of 5 stars

Site provided clear, concise information about an excellent product. So easy to use. So useful. Synoshi is not " just another gadget", this works and really does mean less time cleaning; especially... See more

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Rated 1 out of 5 stars

Product was very average and once I got on their database they continuously harassed me with phone calls - usually at 8pm on a Friday evening when I was trying to relax. Despite repeated requests to b... See more

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Rated 5 out of 5 stars

The whole process was informative, easy to understand and the payment process was fast. However, I didn't receive a confirmation number, nor did I see the final pymt amount charged against my account... See more

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Rated 1 out of 5 stars

Still have not received the 2 Pro Power Scrubbers ordered on November 17th. Contacted Customer Support 3 times talking with them 12/5, 12/10, and 12/16. Each time with the same result. That being the... See more

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Rated 4 out of 5 stars

Too many add-ons that should be included in the original offer. You say no bending or stretching but don't include the extender. You make us pay an additional charge to make that claim happen. Hopefu... See more

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Rated 1 out of 5 stars

I cannot comment on my purchase as I am still awaiting delivery after two weeks. Perhaps when it is finally delivered I will be able to express an opinion as to its worth as a cleaning device.

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Rated 1 out of 5 stars

Why don't you display all the add ons from the beginning? Adding showing them one after the other after the original payment has been made,under mines Trust. Makes one beginning to wonder about the... See more

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Rated 3 out of 5 stars

Not sure why you folks just don't have a regular ordering process where one can view one's shopping cart, and then make adjustments. I ended up ordering more steel brushes than I need, and it's alre... See more

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Rated 3 out of 5 stars

Going thru each option with pricing very clear was appreciated. There really needs to be a grand total with any extra items purchased. I have no idea how much I just spent. With that being said, on... See more

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Rated 2 out of 5 stars

My major concern is the lack of an invoice regarding my purchases after several reassurances that they had sent one out ... but a month later I am still waiting. Also am still awaiting delivery of 2... See more

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Rated 1 out of 5 stars

I ordered a power spin cleaner and several attachments. When they came, the attachments do not fit the brush. I contacted customer service (only by email because I could SPEAK with anyone) and... See more

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Rated 4 out of 5 stars

I would have given a five star review except for all tihe extra offers after my basic purchase. It made me feel that your initial offer was incomplete; as if you were hiding the fact that more was nee... See more

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Rated 4 out of 5 stars

Ordering and checkout are fairly quick and simple. It would be great if all available extras were able to put into cart before checkout instead of having to click yes or no on every single attachment.... See more

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Rated 4 out of 5 stars

It was easy to follow the instructions for ordering .The only slight complaint is all brushes are added extras, and the advertised price on first page was slightly lower than the price on the first it... See more

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Rated 3 out of 5 stars

IF I receive my exact order, you deserve five stars. My last order came with two Synoshi machines. I only ordered ONE, and I also ordered several special cleaning heads, which I did not receive. I lov... See more

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Rated 1 out of 5 stars

Your company could stand behind what they advertise!! I ordered what I saw on their commercial video which should have included a cone brush and an extension handle. Neither of those items are include... See more

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Rated 5 out of 5 stars

My husband was gluing a few pieces of wood together and accidentally dropped the Krazy glue container an it went all over the paper we had protecting counter..oh my,, the paper attached itself to the... See more

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Rated 5 out of 5 stars

Fairly easy shopping experience. Don’t particularly like the add ons after making your purchase. It would be nice to give all options in the beginning.

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Rated 3 out of 5 stars

Communication was good. Slight delay in delivery due to Easter. Disappointed no corner brush included. Overall results not as good as shown, especially for grouting. Soft foam pad has scratched stainl... See more

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Rated 1 out of 5 stars

I bought the wrong Synoshi handle extension. When I called to return it, customer service asked if I'd opened the box. Because I had—which is necessary to verify the product is wrong—they instantly re... See more

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Rated 3 out of 5 stars

Well I haven’t tried it yet. But I don’t like that they don’t tell you what shipping costs are before hand and I don’t like that they sell everything separately!! It should come all together like the... See more

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Rated 2 out of 5 stars

I expected a cone shaped attachment which I didn’t get. Also a stick attachment. I thought since they weren’t included there would be information on how to order them. I see there are other attachmen... See more

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Rated 3 out of 5 stars

Brushed expensive on a limited income. Be nice for seniors to have some brushes included or at least the extension rod. Especially hard for seniors to reach, bend.

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Rated 1 out of 5 stars

Poor. Heaps of emails pushing extra parts plus three weeks running i had phone calls. Order never arrived. Took a few weeks but was eventually refunded. Was told courier had not picked the item up... See more

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Rated 4 out of 5 stars

I feel that the Synoshi cleaning tool should help me clean areas much easier than currently. I have had cancer twice & it's very difficult to clean because I have neuropathy in both legs. I'm looking... See more

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Rated 4 out of 5 stars

Am wanting to send back defective bottom part on last month’s order! Want to try this handheld device instead! Have arthritic hands, and the other was not only defective on the extension wand but hard... See more

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Rated 1 out of 5 stars

UPDATE: Matter now resolved. Synoshi have replaced the unit and all appears to be working. Thank you Synoshi for resolving this matter. Much appreciated. Received faulty item - will not tur... See more

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Rated 4 out of 5 stars

Machine itself looks good, but very confused with all the add-ons. I thought I was buying the best there is as from the advertisement targeting senior citizens, I am 80+ and my wife has chronic joint... See more

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Rated 3 out of 5 stars

I like how it works, and that there is a cover for the charging point to keep it clean. However as an older person without particularly strong hands, the heads, once attached, are almost impossible t... See more

Company replied


Company details

  1. #11 of 15 best companies in Cleaning Products Supplier
  2. #75 of 112 best companies in Electronics Store
  3. #51 of 90 best companies in Home Goods Store
  4. #29 of 41 best companies in Home Improvement Store

Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
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Rated 5 out of 5 stars

Straight forward and easy

I found buying off the company straight forward and easy.

February 14, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Christine,

Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you found the process of buying from us straightforward and easy. Your satisfaction is our top priority, and we're glad to have met your expectations.

If you have any questions or need further assistance, don't hesitate to contact our customer service team at https://support.synoshi.com

Thank you for your support.

Synoshi Support Team

Rated 5 out of 5 stars

Everything presented swiftly and…

Everything presented swiftly and clearly with no unnecessary button pushing or form filling

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello,

Thank you for your positive review. We're delighted to hear that you found the process swift and clear, without any unnecessary steps. Your feedback is highly appreciated.

If you have any further questions or need assistance, feel free to contact our customer service team at https://support.synoshi.com.

Thank you for choosing Synoshi.

Synoshi Support Team

Rated 4 out of 5 stars

How about offering a bundle package…

How about offering a bundle package made up of; a synoshi and 1 of each accessory. I'll give a further update after I actually clean with it 🙂

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello ROSE MARIE,

Thank you for your suggestion regarding a bundle package including a Synoshi and each accessory. We always appreciate feedback from our customers and will consider your idea for future offerings. We're glad to hear you're planning to update your review after trying the product for cleaning. If you have any questions or need assistance with your order, please contact our customer service team at https://support.synoshi.com.

Thank you for your support.

Synoshi Support Team

Rated 4 out of 5 stars

Easy to order

Easy to order, with or wothout a lot of accessories

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello BAGNOUD Paul,

Thank you for your positive review. We're glad to hear that you found the ordering process easy, whether it's with or without many accessories. Your feedback is appreciated and helps us ensure a smooth experience for our customers.

If you have any further questions or need assistance, please feel free to contact our customer service team at https://support.synoshi.com.

Thank you for choosing Synoshi.

Synoshi Support Team

Rated 4 out of 5 stars

The attachments are Xtra. I wasn’t aware, until I purchased the tool. Then of course I had to order the headsets. They are separate and priced separately. I wasn’t aware shocked. 😳

I hope I really love this. I haven’t received it yet. But, it sounds great. I wasn’t aware a little shocked when I found out I had to buy the cleaning heads separately!

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Roberta,

Thank you for your feedback and for sharing your thoughts with us. We're glad to hear you're excited about your order! We apologize for any confusion regarding the separate purchase of the cleaning heads. Your feedback is important to us, and we'll certainly take it into consideration.

If you have further questions or concerns, please feel free to reach out to our customer service team at https://support.synoshi.com for assistance.

Thank you for your understanding and support.

Synoshi Support Team

Rated 5 out of 5 stars

Good information!

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Alice,

Thank you for your kind words. We're delighted that you found the information helpful. If you ever need further assistance, please feel free to reach out to our customer service team.

https://support.synoshi.com

Synoshi Support Team

Rated 5 out of 5 stars

Easy to navigate.

Looks easy to control. Light weight. for these arthritic hands

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Linda,

Thank you for your feedback! We're delighted to hear that you find the product easy to control and lightweight, especially for arthritic hands. Your satisfaction is very important to us, and we're glad our product is meeting your needs.

If you have any further questions or need assistance, feel free to reach out to our customer service team at https://support.synoshi.com.

Thank you for choosing Synoshi!

Synoshi Support Team

Rated 5 out of 5 stars

I LOVE IT!!!

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Jan,

Thank you so much for your enthusiastic review! We're thrilled to hear that you love our product. Your satisfaction is our top priority, and hearing such positive feedback truly motivates our team.

If you ever have any questions or need assistance in the future, feel free to reach out to our customer service team at https://support.synoshi.com.

Thank you again for taking the time to share your experience.

Synoshi Support Team

Rated 4 out of 5 stars

Helps 85 year old caregiver

Reference comments on prior page

January 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello,

Thank you for your feedback.

We apologize for any inconvenience you may have experienced. We are currently investigating the details of your case and will get back to you as soon as possible. If you have any further concerns, please contact our customer service team for assistance at https://support.synoshi.com.

Thank you for your patience.

Synoshi Support Team

Rated 4 out of 5 stars

No comment

No comment 2-13-2026

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Mary,

Thank you for your feedback and for leaving a review. If you have any concerns or issues you would like to discuss, our customer service team is here to assist you. Please contact them through our support platform at https://support.synoshi.com for further assistance.

Thank you for choosing Synoshi.

Synoshi Support Team

Rated 5 out of 5 stars

Ease of ordering

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Patty,

Thank you for your positive feedback! We are delighted to hear that you found the ordering process easy. At Synoshi, we strive to make every step as seamless as possible for our customers. If you have any further feedback or questions, please feel free to reach out to our customer service team.

https://support.synoshi.com

Thank you for choosing Synoshi.

Synoshi Support Team

Rated 4 out of 5 stars

don't like the many added brushes.

don't like the many added brushes.
Should offer product as a whole.

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Lillian,

Thank you for sharing your feedback with us. We understand your concerns regarding the added brushes with the product.

If you would like to discuss this further, we recommend reaching out to our customer service team at https://support.synoshi.com. They can assist you more directly with any issues related to your purchase.

Thank you for supporting Synoshi.

Synoshi Support Team

Rated 3 out of 5 stars

They could list what we get with this .

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Kathaleen,

Thank you for your feedback regarding what is included with your purchase. We understand how important it is to have clear information on what you receive with your order.

We have already sent you a request for order details through Trustpilot. However, if you have not received it, please update your review or contact us via the contact form at https://synoshi.com/contact-2

Thank you for helping us improve our service.

Synoshi Support Team

Rated 5 out of 5 stars

It was easy to understand the pictures

It was easy to understand the pictures, even if you do not speak Spanish.

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello,

Thank you for your wonderful review. We are delighted to hear that you found the pictures easy to understand. We hope to continue providing you with quality experiences.

If you have any questions or concerns, please feel free to contact our customer service team at https://support.synoshi.com

Thank you for your support.

Synoshi Support Team

Rated 4 out of 5 stars

Easy to use.

Easy to use.

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello,

Thank you for your positive review and feedback. We're thrilled to hear that you find our product easy to use. If you have any questions or need further assistance, please feel free to contact our customer service team at the following URL: https://support.synoshi.com

Thank you for choosing Synoshi.

Synoshi Support Team

Rated 3 out of 5 stars

Received my appliance only basic tools…

Received my appliance only basic tools with machine. Have now found out extendable handle is at an extra cost also only basic tools with machine. Havnt used it yet but a bit disapointed with my pack.

January 23, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Alan Brown,

Thank you for sharing your feedback. We understand your disappointment regarding the additional cost for the extendable handle and the limited tools included with your appliance. Customer satisfaction is important to us, and we will take this into consideration and review our internal processes to see where they can be improved. If you have any further concerns or questions, please reach out to our customer service team at https://support.synoshi.com.

Synoshi Support Team

Rated 5 out of 5 stars

I just recieved my order, I love it!

I am using it on my cupboards, it takes the old stuff off so I can put on an other finish and my cupboards look brand new.

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Rainalda Burns,

Thank you for sharing your positive experience with our product. We're thrilled to hear that it has helped you refresh your cupboards and give them a brand-new appearance. Your feedback is greatly appreciated and motivates us to continue providing high-quality solutions.

If you have any further questions or need assistance, feel free to reach out to our customer service team at https://support.synoshi.com

Thank you for your support.

Synoshi Support Team

Rated 4 out of 5 stars

good instructions

step by step instructions for the order. clear instructions on the addition of each item. what I did not like was that the presentation took too long. and the testimonies showing up over the order form was most distracting.

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Yolanda,

Thank you for your valuable feedback and for leaving a review. We strive to provide clear instructions and a smooth experience, and we're sorry to hear that the presentation took longer than expected and the testimonies were distracting.

Please know that your comments are important to us, and we will take them into consideration to improve our process. If you have further concerns or require assistance, please reach out to our customer service team at https://support.synoshi.com.

Thank you for your understanding.

Synoshi Support Team

Rated 4 out of 5 stars

Willing to try

February 13, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Beverly,

Thank you for your review and for giving us the opportunity to improve. We're glad to hear you're willing to try our service. If you have any questions or need assistance, please do not hesitate to reach out to our customer service team at https://support.synoshi.com.

Thank you for choosing Synoshi.

Synoshi Support Team

Rated 5 out of 5 stars

Ordering very easy

February 12, 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Susie D Neff,

Thank you for your positive review! We're delighted to hear that you found the ordering process easy. If you ever have any questions or need assistance, please feel free to reach out to our customer service team.

https://support.synoshi.com

Synoshi Support Team

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