Aspect Reviews 19,479

Scott came to investigate internal water leak, and following gas test of cold pipes and other checks, confirmed that ball valve in header tank was faulty, and this was replaced in same visit. We were... See more

Michael Hourareau came to see us at the agreed time. He was very knowledgeable and set up a clear plan to deal with possible rat issue. He avoided unnecessary visits by explaining some simple steps we... See more

We had problem with then water system in our house - persistent air locks through the taps, etc. Joe from Aspect was the first gas engineer / plumber we have had who asked for a full description of... See more

First ‘cowboy’ showed up without the basic tools for a straightforward drainage job - because why bother being prepared? Naturally, the solution was to re-book. The second ‘hero’ strolls in... See more

Came out to job same day and on time , technician’s were very polite & professional. Gave advice in layman’s terms so we now what the next steps to take regards the condensation &mould problem we are... See more

The engineer Ramanjit Puaar, was friendly, polite, respectful and very informanative about my cooker he fitted. And he didnt even mind that I have a small dog. Thank you also to the young man Emann... See more

The service was great. I had someone coming into my property only half an hour after my call. The specialist who arrived was incredibly kind, answering all my questions and reassuring me about the ne... See more

Really prompt response, on site within 2 hours of me calling asking for help. Experts in leak finding and fixing. Found hidden leak and fixed it. Helped with dehumidifier too. The whole package. Not c... See more

Posted a complaimt about being ripped off by these conmen 2 weeks ago and was advised there would be an urgent investigation and to expect a call to discuss. They havent made contact but they did... See more

Great experience with our plumber - Zach was so helpful and professional, persevered until the end! It was a real head-scratcher, and he stayed calm and kept us updated along the way on cost implicati... See more

I would honestly avoid using them, they don't vet their engineers and you run the risk of getting scam artists assigned to your job. For those who choose to use them anyway, if they assign someone... See more

5/5 great service - Pejman was brilliant (again!) After a great first visit, some rain had affected the concrete setting properly on a garden wall / key lock replacement. Pejman fixed everything inclu... See more

Kliton Rondo did a superb job fixing our central heating.He has excellent inter- personal skills and explained everything in detail.He even sent us pictures of the boiler installation to help us to... See more

Lee Wilson worked a miracle with our old commercial boiler. Another well-known company had inspected it and declared it beyond repair, part unavailable. Lee diagnosed a different issue, replaced the f... See more

Tom was on time, friendly and knowledgeable. He took his time to ask questions in order to determine the problem and try to find the best solution. He also advised me on what my options are going fo... See more

Rion Peters and Sean Bowden turned up on time and were very professional. Sean even demonstrated knot tying expertise in order to get the super king mattress up a flight of stairs (where there was ver... See more

Rion Peters and Sean Bowden turned up on time and were very professional. Sean even demonstrated knot tying expertise in order to get the super king mattress up a flight of stairs (where there was ver... See more

Booked for a leak survey (to work out how rainwater was getting in) 3 appointments over the course of 10 days all no show, all confirmed at 9am "engineer will be with you by 12" however always at 13:... See more

Technician was delayed by Aspect, but came later and did a very good job of fittig metal part in kitchen cupboard for corner unit. Job completed in 45 mins and Technician confirmed 1 hour work would... See more

Aspect have been great in finding and repairing a leak in our kitchen in a hot water pipe buried under a concrete floor. The engineer, Aurel Dara, took great care to pinpoint the exact site of the... See more

Kadeem, Fateh and Ali worked very hard to fix all of our multiple issues! The job took much longer than ever expected but we had a complex system and multiple unexpected issues along the way. Kadeem a... See more

Dealing with the company was a good experience. They responded quickly and had an engineer on site within 48 hours, although it was during Xmas. Manan worked hard over two long days to locate the two... See more

When I first contacted Aspect they were very polite and helpful. I spoke to Summer who told me about all their methods of leak detection and the costs associated with this. We were booked in for... See more

I needed a boiler engineer late on Saturday and Joe came to the rescue at close to midnight. He not only sorted out what was actually a minor problem but went above and beyond and gave the boiler a... See more

5 stars for Hunter Swales! Finding all our drains blocked we called Aspect because they seemed decently priced and Hunter arrived later that day. He was polite and professional - diagnosing the issue... See more

From phone call in morning to report a blocked foul drain quick efficient service. Arrived within 2 hrs. Operative Connor very professional and helpful. CCTV identified a problem on another drain. Quo... See more

I was very anxious, having read quite a view dire reviews of this company only AFTER I booked a plumber to come fix a blocked sink in the upstairs bathroom. Horror stories about time wasters and incom... See more

I wanted to give a huge shoutout to the customer service lady I spoke with,her name is Katie Mathias.She was absolutely fantastic! My mum needed a washing machine installed, but the price was bit ste... See more

Great service from John and George. Both very professional and friendly. Cleaned up after all the mess too! Investigating thoroughly and found the fault of original regardless of the little knowledge... See more

Daniel the plumber was excellent, professionally and was very easy to talk to. Phoned me to let me know when he’s arriving. Had a serious blockage in the toilet but via a thorough investigation manag... See more

Slow running bath waste water - Lee arrived first thing Monday morning, polite and professional. Got his machine and had the problem fixed in approximately 30 minutes. Also, inspected and cleaned the... See more

Shafri was brilliant and very personable. We've had high water bills for sometime and in an effort to identify the reason why, we called out ESW 4 times to investigate (final visit they changed our me... See more

Absolutely fantastic service today from Michael. After being severely let down and mislead by another company, Aspect came to the rescue within a few hours after the initial call. Michael quick... See more

Having Tom and Murak on-site made the difference. They were both highly knowledgeable, friendly, efficient and communicated with us every step of the way. They were with us for 10 hours on one of th... See more

EICR checks were done on Thursday. Incorrect invoice assigned, which someone called and rectified. I paid the amount and was promised by 4pm Friday but never received it by the deadline. Job J- 364... See more