AUTODOC - Norway Reviews 4,579

I received a part that was damaged, likely during shipping and delivery, so I contacted customer support. I received a response immediately. I was offered compensation if the spare part was repairable... See more

I received some parts that didn't fit my car, even though they should, so I thought trying to buy cheaper parts would turn out being very expensive instead. But thanks to great support for sorting out... See more

Very happy with Autodoc. I get the same parts in many cases for half the price compared to other shops. The shipping is pretty good and my experience with customer service has been good. Offco... See more

I got 2 parts that both was wrong, i contacted AUTODOC ang Joanna replied the same day. Explained the situation and asked her advice. She was Very professional and guided me all the way. Firs i go... See more

I am a dedicated Atotudoc customer; the majority of my car's parts are from them. Their team and company are consistently professional. What truly sets them apart is their support: I had a minor issu... See more

Im costumer møre than 10 years.. Always perfect costumer service. Fast answer, fast shiping to Norway. Autodoc team newer make it mistakes with parts. And Have very good choice for all parts ( diferen... See more

Forferdelig dårlig. Først sender de meg feil del med fabrikasjonsfeil, så må jeg vente 2 måneder på riktig del som enda ikke er sendt ut fra dem. Anbefaler overhodet ikke andre å handle hos AUTODO... See more

You are great and I will never forget!! I buy a part I should have checked better and must return, but the transportation fee was too high and I decided to not return part. Then I ask Company if som... See more

Quality was alright and the fit was perfect. Just remember to adjust the arm position identical to the old part before you remove and reinstall the wiper motor. Take some pictures just in case adjustm... See more

I had a great experience with this online store. The customer service was excellent, and I really appreciated the direct, personal contact. It’s not often that you get the chance to actually hear from... See more

Fast delivery. The order was for a workshop in Spain where I had an engine failure. Very fast delivery, saved many thousands by buying from AutoDoc. Thanks.

service is good but you should implement for the norwegian market the same service as in the other country for professional. it will be super. I can be your beta tester =)

Received all parts in good condition. Relatively short delivery time. Autodoc very helpfull to find alternative parts when I ordered parts that was out of stock.

Super fast and great service. Requested a return for some items that didn’t fit. Got answer fast and received the refund just a couple of days after they got the return. I also got a refund for the sh... See more

Correctly matched parts and lowest prices. I ordered twice. In both orders everything was correct, nicely packaged and arrived before the deadline.

Web site proposed wrong/unsuitable parts to VIN no. Totally impossible to file any claim when parts has ben unpacked and test mounted. Customer support responses circulate in ring in recommendation fo... See more

Had a refund delay issue and the online customer service didn't provide much help. After been contacted by higher customer service team, the issue was resolved. But still i think the categorizing of t... See more

Fikk feil varer, skal du returnere..... Update!!! I've had a lovely lady who helped me with my return items and refunded me. So, thank you [Joanna Witoń]

Very good service, Very good followup even when I didn't do my part of the returning. All in all Very Good service Joanna

Customer service was quick to respond after writing this review. I have updated my review to reflect their handling, but still not able give a full score since the overall process of getting in contac... See more

Will not order very often… I will leave this place as last option because none of bremse klosser which I order doesnt fit… And I trusted your app which showed me that they will Fit Perfect for my car... See more

I wrote a review about that some bigger items can't be shipped, and their response is that the carrier they use have set a size limit. I only got one option, and that was to buy the same part, for 4 t... See more

Stay away! I have had a horrible experience with Autodoc. After receiving a faulty part, they refuse to solve the issue. Since their communication method is slow, the time went out, and inst... See more

It was so bad experience, I bought starter for my car, that’s costed me 1800 Norwegian kr. And didn’t work more than 24h and it’s burned again. I do not recommend that’s site😡😡😡😡😡😡😡😡

Many wrong parts and when I try to send them back I have to pay from my self and I did not get my money back after I have sent the wrong parts to Berlin in Germany

Hello from norway, i have a bmw x5. Ordered lug nuts that should fit my car, did not. Ordered a window regulator, got a completly different one brand. Not what i wantet. They said i had to pay for ret... See more

Good prices. And good customerexperience. But difficult to find an email-adress customers can use, when they want to get in contact with Autodoc.

I got nox sensor that wasn't compatible. Warranty department took this into consideration and refunded me the amount I payed for it. Contacted person was very helpful.

Easy shopping, large selection of parts for American cars as well. Excellent communication with the team to resolve any issues that arise.

Super service. Where others would not Even answer, I was provided with 10/10 service and super solutions

Always a great experience — everything arrives on time, exactly as ordered. Never had any issues. Highly recommended!

A very good company: quick delivery, high quality parts, packed well. Highly Recommended

The business is really good easy to select what part you want and faster delivery

I contacted them to return the parts I ordered a long time ago. They accepted everything without any obstacles. Thank you!

They answerd all my e mails and they refund money back if part is wrong. Always liked Autodoc😁👍

I have ordered part that didnt fit. The consultant helped me a lot. Autodoc gave me money back. I was not necessary to send bakc the item. I kept the item.

Easy to find parts and they arrive within reasonable time

Everything according to the order . Parts fitted , so far they are ok .

Deliverd in time OK product no bullshit :)

Everything was ok, thank you for fast shiping ! PS: we should have the option to search parts by VIN as well !

Very fast & accurate delivery. Thanks to the team.

Hallo! Thank you for good service! Best Regards Bjart Roger

Every time they sand wrong parts , they say ist flgood for your car but not

Bought autopart. Easy and quick delivery

Very satisfied with my purchases.

Always delivers and good quality and value 😎🙌

Fast delivery, easy to find right parts

The problem has been solved quite fast. Thanks for your support.

Very nice prices and also fast delivery!