BCS Mobile GmbH Reviews 9,843

TrustScore 4.5 out of 5

4.4

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Company details

  1. Telecommunications Service Provider

Written by the company

Als einer der größten Fachhändler für gewerbliche Mobilfunklösungen sind wir erster Ansprechpartner für anbieterunabhängige und objektive Tarifberatung. Als Full-Service-Dienstleister übernehmen wir nicht nur die Umstrukturierung Ihrer Mobilfunklandschaft, sondern wir begleiten Sie während der gesamten Laufzeit. Unser Team steht Ihnen gern mit Rat und Tat zur Seite.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Replied to 73% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Their promises are very misleading

Their promises are very misleading. They made it seem like I dont have to pay for my previous contract anymore if I switched contracts through their services. Now I have to pay for 2 contracts at the same time and they are acting like it was obvious and it is my fault. Don't fall for this trash please

September 16, 2020
Unprompted review
Rated 1 out of 5 stars

Cheating company

They promise you a lot but you will not get it. They promised me that, if I changed the operator through them, I would not have to pay the rest of the 7 months of subscription, including the amount for the mobile phone, and therefore, I would not have new hardware before 16 months, which made sense. The next day, when I called them, they told me that I had signed a contract without equipment and that I had to continue to pay my former operator the amount of my cell phone. So I changed the monthly price of 52 € with a mobile phone to 56 € without hardware. But as they told me, I signed the contract even though their representative cheated on me orally and that's my word against his.

September 6, 2019
Unprompted review
Rated 5 out of 5 stars

Orhan Cesur

Your colleague Orhan Cesur was fantastic. He always provided friendly, personal, and reliable service, and always putting my interests as customer first. My best customer experience from phone providers in over 15 years.

January 26, 2018
Unprompted review
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