Bikeflights.com Reviews 52,723

Probably the best company to use if shipping bike related items. Extremely reliable, quick to reply if you have concerns or inquiries. Special shout out to the help desk team Justin & Nicole. I app... See more

After getting a $569.00 quote to ship a complete bicycle (with my own cardboard bicycle box) from Portland, OR to Southern California via UPS, my partner suggested going through Bikeflights because th... See more

Box was damaged in shipping. I was charged an additional $2.46 on top of the excessive $287 fee for a poorly packaged (don't even get me started on packaging) bike box. It's pretty much a useless add-... See more

No complaints here. Everything went smoothly from filling out shipping information, printing label, dropping off at local UPS store and notification of delivery. The cost was cheaper than ShipBikes wh... See more

Bikeflights is not kidding when it says have good measurements etc. In my opinion, if the bicycle box develops even a slight bulge, that dimension can get rounded up by U.P.S., and then may exceed a... See more

Bikeflights helped connect us to ship a bike safely. The internet is a wonderful tool enabling transactions virtually and remotely all at the same time. Bikeflights offered the best and most conveni... See more

At a time when customer service struggles and often provides subpar service, BikeFlights is a clear exception. A team of individuals kept me appraised of each step of my new bike on its journey from... See more

Getting a quotation was super easy. Scheduling was super easy. The final price was far better than any of the direct quotes I got from USPS/UPS/FedEx. The shipment even arrived earlier than expected.... See more

I've used bike fights a few times, both for sending and receiving bikes. I have found them too be the least expensive, most efficient option. The slowest/cheapest delivery for a big box is about a w... See more

Delivery was attempted hours outside of the window that was given. Since no one was there to sign for it, delivery was failed. We then had to pay two $30 fees to pick it up at the ups store, which is... See more

Simple and straightforward process. I ordered an inexpensive bike box from Amazon ~$30, packed my bike and weighed it on the bathroom scale, put the box dimensions and weight on the BF website, chose... See more

This was my first experience using BikeFlights. I'd purchased a "pick up only" Bike on eBay but lived far away so logistics became complicated. I contacted a local bike shop who packed the bike and th... See more

I shipped a set of vintage, early 80's Skyway TuffWheels for 20" application and everything went smoothly. The wheels arrived safely and once in the system of tracking, all parties were notified at ev... See more

Great Company… Let me start by stating that I don’t normally review. This is my second time using Bikeflights services and their shipping boxes. It can be a leap of faith when shipping your special bi... See more

I've used my EVOC bike bag several times when flying with my bike to out-of-state events, but this was the first time I tried to ship it. Using Bikeflights was simple and extremely easy; no hidden fee... See more

Your shipping containers provide the ultimate protection available collectible bikes. Also shipping through you provides additional follow up. If anything goes wrong in the shipping shipped a bike to... See more

So so smooth. Shipped a bike international from Southern France to Northern Michigan. Very personalized touch when a representative reached out to me via email to coordinate logistics, ensure a smooth... See more

Unbeatable cost, easy and smooth process, on track shipping, good customer support. I've been trying to transport my electric scooter from Dallas to San Diego for over a year now, and I never found... See more

UPS measured my box mid-shipment and said it was bigger than I stated, and were going to upcharge me $178 *above* the $71 that I was expecting ("Carrier Adjustment"). I contacted customer service and... See more

Broken carbon seat stay, bent rotor, bent derailleur hanger. Bike unrideable on arrival. Luck of the draw I guess. Not Bikeflight's fault, just the risk you take when you ship. Bikeflights saw my... See more

The whole experience was easy. I needed to get a bike rack from Portland to my home in California, getting the shipping documents just required weight and dimensions and I sent the results to my cont... See more

Bikeflights.com has excellent customer service and assisted me in the process of shipping a fat tandem across the US. Their CS team was very responsive and helped me sort out all of the issues regardi... See more

I’m a multi user of BikeFlights for shipping my bike across country - California, Utah, Arizona, Texas, Montana, to name a few. The price is fair, the shipping by UPS is efficient & timely, the BikeF... See more

I have no idea how good or not good your service was, as I've had no feedback from the recipient that the frame arrived safely (I assume it did) (and that would be more up to UPS than you). So I hav... See more

Peace of mind makes my experience so great. I can rest assured that my bicycle box will receive priority treatment. In the 9+ years I've been mailing bikes with Bikeflights, I have not been disap... See more

The bike arrived on time without any damage, thank you. A standard bike box from your local LBS works well with a little extra padding. Consider using an old hub as a spacer for the front fork. Sh... See more

Process is taking much longer then expected due to parts missing inside of box. The white tabs specifically. Took many attempts to get the tabs sent out and still has not been sent to the carrier to... See more

Very sturdy box and a lot of components to protect and secure the bike. The instructions and videos could be a little clearer, especially how the fork protectors are put in place. I ended up Jury rig... See more

When putting the shipping address into the site all was good. Once printed/paid for there was no apartment number. Didn’t matter as the address was a security controlled apartment building. Delivery i... See more

Great and clear user interface. Easy to use and understand. Strong support videos that provide great best practices for shipping to minimize damage, poor scans by shippers, and maintain timely deliv... See more

Easy process for shipping a bike across the country. Dropped off at a UPS store on a Tuesday afternoon and it arrived on the east coast on Friday morning !!! Everything arrived in perfect condition,... See more

Natural State Carbon Repair only uses Bikeflights for all our shipping needs. They make it easy to insure our shipments which gives myself and our customers piece of mind when shipping their bikes bac... See more

If you are shipping a bike, wheelset or bike parts, Bikeflights is about as good as it gets. Better prices than shipping with UPS directly and they have a seamless process from start to finish. They a... See more

I've used Bikeflights several times and been happy with them. I use my own home-made cardboard box for my medium mountain bike. The box is often damaged but salvageable with tape or Gorilla glue but t... See more

This was the first time I used Bike Flights, not only was it the best option in terms of pricing when compared to other shipping options, the customer service was awesome particularly since we shi... See more

Number one company for shipping bikes. I highly recommend Bikeflights. Great customer service if you miss print your label they are right there for you to help you if there’s an issue or any damage wi... See more

I'm disappointed at the amount I was charged due to the discrepancy between my and the carrier's measurements. I will argue until the end of my days that it is impossible to get a reliable measurement... See more

I was happy with everything until UPS tried to lie to you guys and say the box was oversized and gave you false dimensions of the box. My pictures of the box dimensions was able to prove they tried to... See more

I bought a high-end carbon mtn bike on fb market from Kingman, and needed it shipped to Escondido. Felt like a bit of a high-risk experience, dealing sight-unseen with various parties, but I had a fan... See more

I used Bikeflights to send my bike to Pittsburgh, PA for my adventure on the GAP / C&O. My bike arrived in time for a local bike store to get it ready for the ride. After I arrived in Washington... See more