Ship Sticks Reviews 47,632

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the seamless process of shipping their items, with many highlighting the convenience of dropping off items at local stores or having them picked up from their homes. People also value the timely delivery service, often receiving their items ahead of schedule. The communication and updates provided throughout the shipping process are also well-received. Consumers find the service to be reasonably priced, especially when compared to airline baggage fees or direct carrier costs. The user experience is generally positive, with reviewers praising the clear shipping instructions and user-friendly website. While there were some mentions of delivery issues or damages, the overall sentiment remains positive, with many expressing their intention to use the service again.

Based on these reviews

Rated 5 out of 5 stars

Clubs were picked up on time and delivered a day ahead of schedule. Absolutely zero issues on either end. Talked to the pro who received the shipment, he wasn’t that familiar with Ship Sticks, now he’... See more

Rated 5 out of 5 stars

Absolutely seamless process. Entered order online, received email confirmation. Printed to & from labels. Attached labels to gold shipping bag. Dropped clubs at FedEx a quarter mile from my house.... See more

Rated 5 out of 5 stars

It was fairly simple to set everything up online. The only challenge for me was the criteria for L or XL and since I didn’t want any issues, I opted to pay a bit more for the XL. Clubs were picked up... See more

Rated 5 out of 5 stars

Service,service, service. Terrific customer service reps, on time pick ups and on time deliveries. And did I mention price? little more than extra baggage on flights without the hassle of having to... See more

Rated 5 out of 5 stars

Process was easy to execute. Shipped my nephews clubs one way back to his home following a stop & play on a multi stop trip he was on. Had some reservations about shipping in his soft case but took ex... See more

Rated 5 out of 5 stars

This was an excellent experience. My flight got cancelled and I had to modify my pick up location and Shipsticks made it super easy and were beyond accommodating. Would be great if you made sure Fed... See more

Rated 5 out of 5 stars

I dropped my golf bag at the local Fedex and it arrived in plenty of time. Bandon Dunes staff was fantastic with coordinating with Ship Sticks and getting my clubs returned. I do recommend using an... See more

Rated 5 out of 5 stars

This is my third time using ship sticks (one way from course to my house) and every year it has been very efficient and clubs arrived ahead of the quoted time. There is always nerves about shipping... See more

Rated 4 out of 5 stars

I was very pleased with the ease of pickup and delivery of our golf clubs. I would have rated five stars, but while we shipped two golf bags at the same time, together at the same location, my wife’s... See more

Rated 5 out of 5 stars

So easy to use Ship Sticks for our golf clubs. Shipped them from Florida to Connecticut. FedEx Shipping location in Dunedin, FL was excellent. Clubs arrived at our daughter’s home with no issues. Woul... See more

Rated 5 out of 5 stars

Timeliness was outstanding, and pickup and drop-off couldn’t have been easier. Although an issue came up during the return shipment, Ship Sticks contacted me immediately and had it fully resolved with... See more

Company replied

Rated 5 out of 5 stars

I was guided by our travel agent who suggested ship sticks because of ease and professional and most of all communication. Called, talked with an agent who walked me through everything with great enth... See more

Rated 5 out of 5 stars

The shipping instructions were clear, and our clubs were picked up as stated, and delivered to our hotel on time. We were continually updated on the status of the pick up and delivery times and dates.... See more

Rated 5 out of 5 stars

Ship from NJ to FL. Drop off at UPS store (make sure your ship info is UPS if dropping off at UPS otherwise if it shows FedEx need to call shipsticks to reissue otherwise UPs will not accept). Compan... See more

Rated 3 out of 5 stars

For the second year in a row, ship sticks delivered our clubs 2 days early to a vacant condo that we have rented. Fortunately we had resources to come over and take them off the driveway. We love ship... See more

Company replied

Rated 5 out of 5 stars

Shipped to and from without any issues whatsoever. Great communication regarding pickups/deliveries as well as solid tracking info. All items arrived in great shape so thanks to FedEx as well. We h... See more

Rated 5 out of 5 stars

Always love traveling with golf clubs, but toting them around the airport and shuttles is a giant hassle. Thanks to Ship Sticks, I can easily ship clubs (primarily home) at a rate that's comparable t... See more

Rated 5 out of 5 stars

Excellent experience! We decided to ship our clubs instead of bringing them with us on the plane and it was a fantastic decision. Our clubs were picked up right at our house in NJ and dropped off ri... See more

Rated 4 out of 5 stars

So easy to facilitate shipping with your app! Excellent. Our clubs actually arrived 4 days earlier than planned, which tho great, posed some challenges on the receiving end. Great service all around... See more

Rated 5 out of 5 stars

Clubs picked up and dropped off in timely manner--both about 48 hours before expected. No damage to case or contents --this makes about 12 successful roundtrips of shipping the clubs with Ship Sticks... See more

Rated 5 out of 5 stars

This golf trip from my So Cal home to Pinehurst, NC was the third time I’ve used Ship Sticks. Previously I shipped my golf equipment to French Lick Resort- Pete Dye & Donald Ross courses, and Desti... See more

Rated 5 out of 5 stars

We actually forgot to book shipsticks. When we got fedex she reminded us that last time we used shipsticks. So we went to the car and rebooked with shipsticks. The price difference was unbelievable h... See more

Rated 5 out of 5 stars

This is the second time I've used Ship Sticks. The web site is very user friendly and customer service is excellent (which I learned after I goofed up booking this shipment). Shipping instructions a... See more

Rated 5 out of 5 stars

Easy process from start to finish. Clubs were picked up from my residence and delivered to TPC Scottsdale before promised time. Once if finished my round the cart attendant secured my clubs and arran... See more

Rated 5 out of 5 stars

They build in the delivery date expectation and then over perform by having your clubs arrive early. My clubs were picked up well within the pick up window and arrived in Bandon Dunes a day earlier th... See more

Rated 5 out of 5 stars

This is the first time using shipsticks. Sent the clubs to the friends we are visiting. They arrived 2 days before us. Get to play golf immediately! It was so nice fighting clubs at check-in. Serious... See more

Rated 5 out of 5 stars

Efficient, as advertised. Shipsticks (actually FedEx) picked up my clubs from my driveway in Nebraska drizzle and three days later, delivered them to my front door in California. My box was unscathed,... See more

Rated 5 out of 5 stars

After using Ships sticks many times and having a spotty experience, I finally realized that my golf clubs do not have to meet me there on the exact same day in which I arrive. My last experience was... See more

Rated 5 out of 5 stars

ShipSticks app and website make club shipping very easy. Drop off at local FedEx store went smoothly. Was going to drop off clubs for return at the FedEx at the JWMarriott Desert Ridge, but they wer... See more

Rated 5 out of 5 stars

Everything was great. Your website is extremely user friendly and informative. Also had the opportunity to speak with Jonathan in Customer Service, who was terrific. Pick up and delivery of clubs wa... See more

Rated 5 out of 5 stars

I was pleasantly surprised at how easy the process was. Their web site was well-organized. I had several questions and they responded promptly. The only problem was that they delivered our bags seve... See more

Rated 5 out of 5 stars

I'm 70 years old and don't want to lug a heavy golf bag through the airport. Aside from being a bit expensive the experience was a good one. Helpful hint however if you drop off at Fed Ex, make sure y... See more

Rated 5 out of 5 stars

I've used Shipsticks more than once. Sometimes I find the app interface a bit difficult to use. This trip I ended up with the wrong zip code, tho the address was otherwise correct. The app allowed m... See more

Rated 1 out of 5 stars

DO NOT USE for international shipments. While customs delays are not their fault, they do not have the foreign support to navigate basic customs issues overseas, including to major golf destinations... See more

Company replied

Rated 3 out of 5 stars

we shipped the clubs to and from the arizona biltmore hotel and when we shipped them home, the fed ex store on site charged us an additional 70 dollar handling fee. i assume ship stick really had not... See more

Company replied

Rated 5 out of 5 stars

Great service. I've used ship sticks for the past 3 years or so because UPS always destroyed my carboard containers. Didn't treat my package very well. Ship sticks picks up my packages (FedEx) on tim... See more

Rated 5 out of 5 stars

I wish I would have used Ship Sticks sooner. I great service and eliminated the gruesome process of tracking your clubs from the baggage claim area to the rental car. A commercial idea, actually... See more

Rated 4 out of 5 stars

Liked the ability to schedule everything online, clubs arrived when scheduled each way in perfect condition. My only issue is the drop off location I was sent to charged me $15 to leave the clubs for... See more

Rated 5 out of 5 stars

Ship sticks has always been smooth and efficient over the years; however, there were some shipping glitches so I thought this is when I can find out how good they really are under pressures Andrew... See more

Rated 5 out of 5 stars

Shipsticks gets shipping - Fast, efficient with great customer support. Amazing response to blunder by me filling out paperwork. They were on it - fixed it - shipped it. My clubs arrived two days earl... See more


Company details

  1. #5 of 25 best companies in Shipping Company
  2. #90 of 201 best companies in Travel Agency

Written by the company

At Ship Sticks, our mission is to make golf travel simpler, easier, and more affordable. In 2019 alone, U.S. airlines collected $5.76 billion dollars in baggage fees, up 18% from 2018. As airlines find ways to gradually increase pricing for carry-on and checked bags, your once reasonably priced ticket is nearing double the value initially paid. Our goal is to provide golfers with a hassle-free alternative to lugging their clubs to and from the airport – so as to improve the golf travel experience, increase the number of rounds played annually, and grow the game.

Ship Sticks

Written by the company

We Are Committed To Our Customers!
It is our mission to make your travel experience hassle-free and enjoyable. With our dedicated customer service team, we ensure the highest level of service from the time your clubs are picked up until the time your clubs are delivered.
We Ship More Than Just Golf Clubs.
Need to ship your luggage too? Not a problem, Ship Sticks is able to pickup and deliver your luggage to any destination. For a quote, visit www.shipsticks.com today!

Our Hours

Our White-Glove Customer Service Team is available 7 days a week by email, phone, text, or chat.

Our White-Glove Customer Service Team is available 7 days a week by email, phone, text, or chat.
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

48K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to arrange

Easy to arrange - everything arrived a day earlier than promised. I had a relative handling the pickup for me and was easy for him to arrange as well!

February 10, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look