TransUnion UK Reviews 457

Bad company these are used by our bank checked my s ore last week they marked I never payed a water bill got proof I e never missed any bills in my 51yrs even water company stated this . But credit un... See more

Totally scary! My problems started when I joined Nat West and completed a credit score which said` fair` whuich was in marked contrast to Experian and Equifax saying it was ` excellent`!... See more

TRANSUNION UK is a total Cowboy Organization running amok in our Country, without any Regulation from the FCA, who are turning a blind-eye - How can this happen? Having requested of this Cowboy fo... See more

Not worth one star! My credit history is perfect, never missed a payment for anything, or had anything mildly iffy related to me. All of a sudden my credit score is down for “no record of payment... See more

Excellent service: very swift, efficient and, above all, effective. Well above the standards one would expect when dealing with customer services. I am really grateful to Lucy for her responsivene... See more

I paid off both my credit cards with my bank, and instead of my credit scoring going back up, it went down. Not only that, but Transunion claim I opened a new account within the past six months, w... See more

I have never contacted TransUnion nor intend to. My experience with Experian and Equifax is of scores that reflect my long-term stability in maintaining credit accounts. I don't miss or delay payments... See more

Complained to TransUnion as EDF had put a default on my record. Sent transunion all the information proving without doubt the default was incorrect. They asked EDF who said it was correct. So they too... See more

This company they are lier they only reason they open this company to give people Headache stress even the credit score the report everything is not correct. You pay on time everything next time they... See more

It I could give them a zero I would. I closed a Bank account a year ago. They kept sending repeated messages regarding an update to my credit report. The bank concerned were apologetic and helpful. T... See more

They keep on misinforming my credit report and now i have started legal proceedings i have emailed numerous times but they ignore me. They have had multiple legal actions and have had to pay out huge... See more

I have continually informed Transunion that they are putting out incorrect information about my finances and they still haven’t corrected it,shocking to think how they can affect someone’s credit rati... See more

I am writing review as a creditor using Transunion services. The service is abominable and they do not fix problems when needed and create a ridiculously complicated multi layered platform and overzea... See more

If there was a minus I would use it! This dreadful organisation is aware that I am a victim of fraud when a loan was taken in my name. They have evidence in a letter yet fail to respond to me pleading... See more

I really don't understand this scoring agency. All my debs and credits payed on time. Using credit card on daily basis and paying back the very same week. 3 years registered in the same address. An... See more

What a useless company. CONTACT them several times about my credit report ,they had cross reference someone else with my details plus all their details were on my credit report. Lots of emails back a... See more

The information they hold is 6 years out of date. They have the wrong name on electoral role. They want all manner of documents to prove that its wrong. The other credit agencies have it correct so I... See more

28 Day SLA for support... Now day 76 with no resolution. Had one response on day 65 to say that there was no content to my email. It has their Support Ticket reference in it. Just trying to get... See more

I have somebody else's details on my credit report, as well as my own. They claim this is 'rare', and yet many others have the same issue. Just think, your details could be in somebody else's app, and... See more

Trans Union have failed to send me my credit report. The first person I spoke to got the information they needed and said it was on the way. After several weeks I rang again and said I was cross that... See more

This company has come out of nowhere, they have my credit rating as bad like they want me to purchase some plan with them but in fact my rating with Experian is the highest it can be. What an audio co... See more

It’s honestly shocking that a company as poorly organised and inefficient as TransUnion has so much control over people’s personal information. How can something this critical be in the hands of a... See more

Transunion. A completely unaccountable FCA approved rating agency. Thanks to Trust Pilot, it’s possible for users of their service to rate them. ‘1’ star is too generous. We must... See more

Transunion is an absolute Disgrace, I have been trying to work with this bunch of jokers for 4 years to have a bank account which isn't connected to me removed but they refuse to remove it. They shou... See more

If I could give a minus star I would. Absolutely irrelevant and incompetent company. I have continually informed Transunion that they are putting out incorrect information about my finances and they s... See more

They do lower your credit score in purposes ! Never bothered to correct even they have clearly make mistakes ! And after have excellent score on EQUAFIX is fair on TransUnion !!! Very unfair report an... See more

I checked my credit report with Equifax and Experian which has my data correct, and as I want a loan via MBNA I want my details correct. However there were anomalies flagged by TransUnion, the flagge... See more

Extremely inefficient service. Unfortunately my bank ( Lloyds) uses this service. Takes ages to respond to complaints. Totally agree with the 76% of bad reviews.

This company masquerades as an "agency" or bureau and that it is somehow fulfilling a statutory government obligation. It is not either. It’s a commercial entity and one that infringes U.K. & Eu... See more

I raised a dispute with Transunion on the 19th of March and i have been waiting for a feedback from them. Today being the 28th day, i call them and they tell me that they had received a feedback aft... See more

I have a CCJ on my credit report through TransUnion that isn’t even in my name. Clearly a different name but still continues to affect my score. And nothing is done when I try to raise disputes

Terrible service. It has added CCJs onto my account that aren’t even my name. When I try to dispute they tell me to find the person myself and ask them to write in to take the CCJs off me. Who would... See more

Useless and incorrect service. They have incorrect information on my file and even though I have gone through all of their channels to dispute this, nothing changes. Absolutely useless company

absolutely dreadful company - pay pal seriously need to DUMP this company - I've a credit record to die for - all 3 others I use I'm like 1000/1000 - 697/710 etc and these turned me down for pay in 3... See more

terrible credit agency. I track my score with Experian and it cannot get any higher 999 score. Then I apply for a loan and my bank informs me they are using TransUnion. Never even head of them. The... See more

How are these sc*mbags allowed to do what they do? Suddenly out of nowhere a default for o2 appeared on my credit score! Over £459! Who can rack up a mobile bill that aize these days when every contr... See more

No matter how many times I tell them that I registered on the Electoral Roll three and a half years ago when I moved to this address and have voted at every opportunity, they insist on telling my ban... See more

Won’t let me raise dispute as can’t verify me yet happily lets me log in. Balances don’t change for months. Websites just go round in circles so you give in

They are absolutely very very bad anything u try is going to be declined because of them They are the worst company I hate them

Incorrect information on my credit file if your going to to report credit information make sure its actually correct as this has a massive impact on the individual your reporting about..not trustworth... See more

I am absolutely disgusted by the tone and attitude in the email I received this morning from TransUnion. It was curt, defensive, and completely unprofessional. After formally requesting my st... See more

Untrustworthy, false report providing, should be banned from UK

Do not use. Their employees are vile, unprofessional and harass on Facebook. Avoid

Unbelievable, never missed a payand got done for it. No customer service either!!!

I’ve had a very disappointing experience with TransUnion. Their customer service is slow to respond and not helpful when it comes to resolving credit report errors. I submitted documentation multi... See more

I've been checking my credit score over monzo, after reduced my debt credit 70% Transunion lowered my credit score, absolute unproffesional credit checker, they're completely...

Horrible company, should be closed down,been holding false information on my account and its going to be on my account until 2028,this has been on my account since 2017,terrible company, everything th... See more