Cartlow Reviews 878

My experience when i receive my Item, the packiging was so good, the services is so good, but when i try to use the mobile that i ordered, (HUWAEI Y9 Prime 2019) when i entering my gmail account to re... See more

it was my first ever online purchase, was hesitant but result was fruitful. Product arrived in good packaging, quality of the product was as mentioned online. Please add the feature of same day delive... See more

I have to say, that our experience was somewhat strange. The return wasn’t easy to organize but in the end, it worked out. Someone said well about this company: you might get lucky and get the best de... See more

Selling old devices has never been so easy until this company appeared! It's cool that the procedure itself is without any difficulties at all. I looked for some such platforms where I could sell my... See more

I had a great experience purchasing from this site. The used products were exactly as described, in excellent condition, and fairly priced. The process was smooth and the customer service was responsi... See more

Ahmad has the best customer service skills. He helped me through my return request and he also helped me alot in choose a good replacement for my purchase. Excellent and professional agent.

I would like take this opportunity to Thank Mr Ahmed for his brilliant Customer Services and On Time Assistance in rendering me to receive my refund as well as provide me Timely assistance in placing... See more

I had an excellent experience with this company. From the very beginning, the communication was clear, professional, and helpful. The staff was knowledgeable and guided me through every step with pati... See more

Ordered a laptop from them, with clearly written delivery in 48 hours. its been 3 days now and no sign of delivery till now and they dont even provide tracking number which works. called their c... See more

It was my first time ordering from Cartlow. I found it a good option for whomever looking for the best price deal. The product received in a very food condition “as explain” and on time.

Imvery satisfied with the one i buy iwatch , its beyond my expectation with the price. Not yet use good as new.

I ordered a mobile phone because the website stated that delivery would be within 24 hours. However, it has now been five days and I still have not received my order. I have emailed the company multip... See more

This was the worst service I have ever experienced. The customer service felt cold and careless. The devices looked tired, not new. I bought an iPhone 15, but it did not match the online de... See more

Ordered iphone on April 27 with 48-hour delivery promise — still nothing. No updates, no resolution. Customer service keeps stalling. Feels like the company is either cash-strapped or using customer... See more

WHEN WILL I GET MY ORDER?!?!?!!!, They promised 3-5 days of delivery I ordered it on the May 5th, it's been 5 days already and my order #3487815 still "in processing" phase, contacted customer service... See more

Its the most nonsense experience I’ve had with online store after i paid the order they ask for further personal info I don’t recommend them at all Untill now waiting for refund Also the price of i... See more

oder number OR3468598 🤬 i would strongly advise against purchasing from this phone shop. I was sold a faulty phone, and despite returning it three separate times for repairs or a replacement,... See more

oder number #3468598 I would strongly advise against purchasing from this phone shop. I was sold a faulty phone, and despite returning it three separate times for repairs or a replacement, I wa... See more

oder number OR3468598 🤬 i would strongly advise against purchasing from this phone shop. I was sold a faulty phone, and despite returning it three separate times for repairs or a replacement,... See more

oder number OR3468598 🤬 i would strongly advise against purchasing from this phone shop. I was sold a faulty phone, and despite returning it three separate times for repairs or a replacement,... See more

Warning: Cartlow is selling fake or tampered phones! I bought a Redmi 13C from Cartlow, advertised as NEW with 8GB RAM and 256GB storage for 250 AED. But when I checked, it was actually 4GB... See more

The worst experience ever. I placed an order 5 days ago, and it’s still not delivered. Even worse – the order status hasn’t changed at all. What kind of app is this? There’s no way to speak to a m... See more

purchased an iPhone 13 Pro 256GB (sold by CertifiedTec) from Cartlow on October 5th, and I already paid the full amount. However, until today, I still haven’t received the phone. I contacted Cartlo... See more

just received my order of perfumes and received 2 poor quality fakes perfumes not worth 1 aed while ive paid 483 aed. even the writtting on the outer box has spelling mistake. perfume is question is... See more

I have ordered some of important things from Cartlow on last 19th September. Trust me today 7th October and still I didn't receive the items. I sent them by email regarding my issue, no proper... See more

Order number ( 00031654) I ordered a specific air purifier and I received a deferent one , when I asked them to return the item they took close to 5 days and I didn’t had my refund since 05/10/... See more

I had made an order, 10May expected to delivered 15th May but after due date continuously, I called to their helpline but no one response. *My suggestion experience don’t buy/order anything from CAR... See more

I had purchased Iphone 15pro max which unfortunately came with some issues battery and heating. As per policy of cartlow, I returned the device. First I did not get any update on refund for days. I t... See more

I have sent my MacBook back to Cartlow for warranty repair since May 19- till date I still haven't received it, It's been almost 2 months now. Are they even serious?? This is very unprofessional. I ur... See more

Very Disappointed with Delivery and Support I placed an iphone order on Cartlow on April 27, expecting delivery within 48 hours as promised. It’s now several days late, and I still haven’t received... See more

selling fake perfumes, cheap dupes. i bought a YSL Y EDP from them. and i was shocked that perfume longevity is only 3 minutes. The good thing that i have compared the bottle with original one i have... See more

Order 3533175 was cancelled by mail and phone less than 10 min after placement (the cancel function on cartlow.com was not working). I was promised by customer service on the phone that it's can... See more

Worst company ever, i ordered an iPhone, they sent different specs, and i sold my phone so i can't return the one they sent, they were useless especially this is their fault to send different iPhone... See more

I’m extremely disappointed with Cartlow, especially when it comes to digital product purchases like gift cards. 1. My most recent order has been pending since Thursday, and today is Sunday — sti... See more

I have paid for order #3524810 at 16/06/2025 and till now I did not got it. I had contacted customer services daily for more than 4 times with their promises to solve the delay and contact me again wi... See more

I've placed order with them for iphone 16 pro, they didn't ship the order for over a week, when I called them multiple times, they gave me a tracking number but still didn't handover product to carrie... See more

Worst experience ever. Order not delivered even after 10 days. No proper response, no resolution. Extremely poor service.I don't even want to give 1 star.

Absolutely Scam! I recently ordered an iPhone 15 Pro Max (Order #ORD-00033532) from Cartlow and was extremely disappointed with the product and service. The phone arrived with several issues —... See more

Do not order from cartlow, I recently ordered an electronic item and now almost one month they didnt delivered. Normally the item was available, when I call them they dont call back, they don't paybac... See more

Ordered on 17th march with expected delivery date 22nd and today is 05/04/25 already 19 days passed and problem with cartlow team and management they don’t bother and they don't reply on emails

I recently ordered an iPhone 15 Pro Max (Order #ORD-00033532) from Cartlow and was extremely disappointed with the product and service. The phone arrived with several issues — poor cellular conn... See more