Catawiki Reviews 126,753

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the platform for its trustworthy approach, which gives them peace of mind during transactions. The quality of the products is generally considered good, matching their online presentation, and they typically arrive in good condition after a prompt delivery. Consumers also value the seamless process and the fact that the platform seems to favor the customer. People have reported positive experiences with delivery, mentioning items arriving swiftly and transactions being easy. The items often match the description provided. However, some consumers have reported that the website search engine could be improved, as it sometimes omits products even when the item description matches the search terms.

Based on these reviews

Rated 4 out of 5 stars

Most importantly, it's a trustworthy site. You don't have to worry about your money. Knowing that the product you buy has been reviewed by editors is very reassuring. My only suggestion for the sit... See more

Rated 4 out of 5 stars

Catawiki makes buying and selling easy. Good: platform, contact, support - overall good. Bad: translation to English is often ridiculously bad. I mean really REALLY bad. (user, if... See more

Rated 4 out of 5 stars

I am torn between the interesting approach and the reality: objects bought are not delivered always within the agreed time frame (I am still waiting a painting and no news since a week). Similarly, th... See more

Rated 5 out of 5 stars

First time im using an online auction but I've done plenty of shopping before and Im very content with Catawiki,the whole process is seamless and made in favour of the customer.The seller was as adver... See more

Rated 5 out of 5 stars

The delivery took a little more time than expected but we where on "Christmas Season" it's normal, the seller so nice sent me a text message, we talked about it, it arrived last week but I was abroa... See more

Rated 3 out of 5 stars

Het is een mening, maar op een veiling kom je steeds vaker “prijs niet gehaald” tegen. Een veiling lijkt mij dat het gewoon hoogste bieder is, maar dat is steeds vaker niet meer mogelijk. Doe dan “bie... See more

Company replied

Rated 5 out of 5 stars

From SignedCollection.com we bought a signed and framed black & white photo, showing Johan Cruyff and Willem van Hanegem at #WorldCup74. The product is of good quality, according to how it looks at... See more

Rated 5 out of 5 stars

All my experiences of buying items on Catawiki has been fantastic. Items exactly as described, swift deliveries and easy transactions. Plus the peace of mind that my money is safe until delivery of p... See more

Rated 5 out of 5 stars

There's always something at a fraction of a cost and browsing for a deal is fun. Plus, Catawiki's algorithm throws great suggestions, it's hard to skip some items. Additionally, buying artwork directl... See more

Rated 3 out of 5 stars

There are some nice things on catawiki. But the platform is biased towards big sellers. They do not necessarily publish negative reviews from buyers even when the seller is unreliable or the product... See more

Company replied

Rated 3 out of 5 stars

The items are often incorrectly described (e.g. many Montblanc fountain pens are described as ‘Meisterstück’ when they are not). This is either due to sloppiness on the part of the experts when revi... See more

Company replied

Rated 5 out of 5 stars

So far very good experiences with Catawiki. High value and lower value items, the site works as intended and the packages always arrived and if needed Customer Service assisted me. The only thing that... See more

Rated 5 out of 5 stars

Trustworthy auction-site in every sense. I have bought several items and are still to have any issues or bad experiences. I was skeptical at first, but I'm very satisfied and will continue to use Cata... See more

Rated 5 out of 5 stars

très contente de mon achat. je recherai prochainement d'autre photographies de cet artiste. l' article très bien emballé. je recommande, merci encore. Very happy with my purchase. I will be looking... See more

Rated 5 out of 5 stars

Great online platform where you can find all kinds of magnificent objects! Superbly curated by specialists in each of their own field, I recently bought a necklace from a seller dealing on that market... See more

Rated 4 out of 5 stars

It is an excellent platform with a wide range of rare products. It provides refunds when sellers fail to ship the orders, but not when there are delivery issues and the products are returned to the s... See more

Rated 5 out of 5 stars

This Catawiki Website is great for finding rare vintage hi-end audio gear. Checked /review by audio experts, but sometime the view is "lean" in specs. I know that you can search for the specs in t... See more

Rated 1 out of 5 stars

I purchased two diamonds coming from Israel to France. Once arrived at the custom, the courier UPS informed me that i ahd to use an external broker to pass the custom which wantes charge 412€ for goo... See more

Company replied

Rated 1 out of 5 stars

Not transparent regarding fees, hit with extra unexpected VAT fees that i have been told I may now be charged again on import to UK and have to claim back. Won't accept cancellation. Catawiki response... See more

Rated 1 out of 5 stars

Catawiki takes too long to resolve issues. Recently I bought a lot of silver, paid shipping costs separately for each order, in total 160 euros for 5 items. The seller shipped everything in 1 order... See more

Company replied

Rated 1 out of 5 stars

This platform is a scam. Hidden fees caused by their own checkout failures, zero accountability, and copy-paste “support” that doesn’t address real issues. They even change customer reviews. Do not bu... See more

Company replied

Rated 1 out of 5 stars

Seller selling oxidised wine. 0ne case arrived badly off, three other cases damaged in transit. Reported by courier 7 weeks ago. Reported to Catawiki. Only automated responses and 8 weeks later... See more

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Rated 1 out of 5 stars

a huge number of fakes - fake bets. Experts who evaluate things understand absolutely nothing about originality; you can easily buy fakes. The second huge downside is that those who list items bid... See more

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Rated 1 out of 5 stars

DO NOT TRUST CATAWIKI Sellers will send photos of offers from shipping companies, then. receive your payment and disaooear. Carawiki will aid them by cutting off your contact to the fraudu... See more

Company replied

Rated 1 out of 5 stars

In reply to Catawiki remember when buying on a platform like Catawiki and many first time buyers are not informed about what is considered in the industry as the norm and should be given or informe... See more

Company replied

Rated 1 out of 5 stars

Catawiki offers Xcover insurance, which has a 14-day limit for dispute responses. However, Catawiki replied 20 days after an opened dispute for a damaged item. This means Xcover no longer covers me be... See more

Company replied

Rated 1 out of 5 stars

We transferred funds to a seller who sent us a photo of a quotation from DHL. Then heard and received nothing. And as we tried to connect through the Catawiki massage channel - the only recou... See more

Rated 1 out of 5 stars

Disappointing experience. I purchased a lot of items from Catawiki over the last few months. I've been very disappointed with several purchases recently due to items being incorrectly described/photos... See more

Company replied

Rated 2 out of 5 stars

Ok - auctions - sadly often with faults in escriptions(unless totally basic items - and catawiki is extremly slow about reporting back - actually not before almost the end of the auction so no correct... See more

Company replied

Rated 1 out of 5 stars

Catawiki seller Annick van Itallie is an absolute FRAUD! She is selling digital files she bought from ElowenDigital.Etsy.com as being from an artist called "I_KONIQ (1969) - (stage name of Lijuk Crem... See more

Company replied

Rated 1 out of 5 stars

Unfortunately - post purchase support does not exist! I didn’t receive my item (package lost) and despite agreement with the seller on refund Catawiki is not responding to my claim and multiple contac... See more

Company replied

Rated 1 out of 5 stars

AI responses to complains about totally incompetent UPS delivery . Took two weeks to get the watch to within kilometres of my house according to the courier who spoke to me in Portuguese saying... See more

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Rated 3 out of 5 stars

I made purchases on Catawiki several times, items on sale are mostly beautiful and sometimes rare, but I cannot give more than three stars because: - a few sellers are not reliable; - almost al... See more

Company replied

Rated 2 out of 5 stars

1) Unlike other auction sites such as eBay, Catawiki charges both ends, seller AND BUYER, of the transactions. 2) There is no option to contact sellers until AFTER you PAID for the item. 3) Should... See more

Company replied

Rated 1 out of 5 stars

I ordered some things from different sellers on catawiki, some arrived great no problem others arrived damaged & nothing as described, i immediately put in a claim to return product & refund. Seller i... See more

Company replied

Rated 1 out of 5 stars

Be warned: this platform offers no real customer support. I spent a significant amount of time attempting to reach customer service, only to realize it was entirely automated. No human support, no re... See more

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Rated 2 out of 5 stars

Overall, it's fine. However, the customer support sometimes ignores requests for support. Catawiki's system makes it also difficult to message them in the first place. Also, they often ignore the nat... See more

Company replied

Rated 1 out of 5 stars

I want to share a warning about my experience with @Catawiki. There’s no real buyer protection on this platform. Sellers can advertise products with false descriptions, send you completely di... See more

Company replied

Rated 1 out of 5 stars

Catawiki is the replacement of Ebay and is full of very opaque and borderline, some abusive prices for transport, but mainly negative because you can neither contact a seller for questions nor a socal... See more

Company replied

Rated 3 out of 5 stars

This is a Package & transit issue. UPS don't care about Fragile items. I need the seller to place a reinforced plastic or none bendable piece inside packaging corners protecting vinyl sleeves as I hav... See more

Company replied

Rated 1 out of 5 stars

This is increasingly starting to feel like a scam. Auctions I won over ten days ago are still marked as “being prepared,” well beyond the originally stated timeframe. To make matters worse, I’ve now b... See more

Company replied


Company details

  1. Online Auction Service

Written by the company

Catawiki is the leading online marketplace to buy and sell special objects. Over 75,000 objects are offered in auction every week - each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and much more.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

127K reviews

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Rated 5 out of 5 stars

My Catawiki experience has been very positive

My experience with Catawiki has been very positive! The sheer number of auctions available almost daily is incredible. The types of products are almost always of high quality. Reaching out to customer service has also been very easy and straightforward.

February 12, 2026
Rated 1 out of 5 stars

2 Months Unpaid & Catawiki Ignores Me Completely (Order #100158689)

I am writing again regarding Order #100158689 – Omega - Genève - 166.041 - Men - 1960–1969, which has been unpaid for two full months.
Every single day, I contact Catawiki via Instagram, call their official phone number, and check my entire email inbox including the spam folder. I have received no genuine reply, no solution, and no payment at all.
Catawiki has made up its mind to act like a robber and steal my money. I will never give in or stay silent. I will keep contacting them, using every method and channel I know, and I will continue fighting until I get justice and the payment I am owed.

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

I have used this site many times…

I have used this site many times without any problems. However, I bought an item in September 2925 and the Seller used every excuse not to send it to me ( he wanted more money than it sold for). After 2 months he cancelled the sale and Catawiki refunded my money. Now in January 2026 the Seller has relisted the item and Catawiki will not do anything to either ban the Seller from breaking their rules or ensure the item is available to me.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Good catch

Rare items,koordinated website and stabil connection. Payment secure and comfortable. All what is needed for a good catch !!

February 11, 2026

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