We have only used two sitters over the last two years, but on multiple occasions and both are very competent and reliable. The app makes enquiry and booking easy. Especially love the guidance and prof... See more
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About catinaflat.com | Cat Sitter | Pet Sitting
Written by the company
Cat in a Flat - The best way to find a trustworthy cat sitter near you
Our trusted and reliable cat sitters will do a drop-in home visit either once or twice a day depending on your cat's routine and needs. Or if you prefer, they also offer overnight stays. All cat sitters live nearby and offer a free meet and greet. Our personalised cat sitting service is a great alternative to a cattery. Your cat will be much happier at home while you are away. Cat sitting is suitable for cats of all ages, so whether you have an energetic kitten or an elderly queen, we have a wide range of qualified cat sitters who can’t wait to meet them. All bookings are covered by the Cat in a Flat Guarantee for extra peace of mind.Find 5-Star Cat Sitters with Cat in a Flat
We understand that a review from a previous customer is important to your choice in finding a trustworthy cat sitter. We have therefore made it very easy for you to read all cat sitter reviews in their profiles while you browse through our cat sitting community.Genuine cat sitter reviews
We at Cat in a Flat believe in absolute transparency and only allow genuine reviews by genuine customers. All cat owners and cat sitters are encouraged to review each other once a booking has been completed.Contact info
United Kingdom
- catinaflat.com
Replied to 86% of negative reviews
Typically replies within 1 week
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No Response to the Cat Sitter or Cat Owner
The company claim they respond to you within 48 hours. This couldn’t be further from the truth.
Our cat sitter can no longer attend and we’ve had no response at all over the past week.
Me and my pregnant wife go away for th weekend tomorrow and we have another sitter to cover but because we must follow the process of the app we can’t book them in on the same dates.
I’m writing in the hopes that this reaches the right people as there is still time to resolve this
I can no longer recommend them
Unfortunately I can no longer recommend Cat in a flat. I went above and beyond with cat sitting over Christmas. The client had some issues and left me a bad review, they won’t take this review down. Normally this would be okay but they took my review of them down. I have contacted support more that 7 times now with no response. An update would be appreciated but they have gone silent. I have cat sit for this company for 4 years continuously getting great feedback. This has disappointed me greatly and If I still don’t get this matter sorted out shortly I will have to take my work elsewhere.

Reply from catinaflat.com | Cat Sitter | Pet Sitting
I wouldn't recommend this platform to…
I wouldn't recommend this platform to anyone that tryly care about their cats.
I had to rent out a cat sitter last minute while away and found this website that first inspired me confidence thanks to their charts of confidence : visit between 20 to 30 minutes, feeding, watering, playing with the cat (the basics) and pictures sent at each visits.
During the three days the cat sitter came to ours, none of those rules were respected. Visits never lasts barely reached 10 minutes; first visit, no play time with the cat so I had to expressely request it for the next visit; however on the third and last visit the cat sitter barealy stayed 5 minutes, didnt play and didn't even send us pictures.
The matter has been raised to the website (one month ago) and they still haven't done any actions.

Reply from catinaflat.com | Cat Sitter | Pet Sitting
I’ve used catinaflat twice and both…
I’ve used catinaflat twice and both times they’ve delivered perfectly. The platform is well laid out, easy to use, and just works on phone or computer.
They sort everything out and don’t take the money until the day before you’ve booked. They send occasional emails which are chatty and informative and keep them in your recents so if you need them suddenly they’re there.
You don’t feel you’re being sold to and their fees seem very reasonable.
And most importantly my cat loved the guy who cat-sat him who was and is great and I’ll use the platform and book him to make sure everyone gets their fair share of revenue.
We've found a really trustworthy cat…
We've found a really trustworthy cat sitter through the website. She's looked after our cats twice now and we're very happy. There were lots of cat sitters to choose from. The website made it very easy to find someone close to where we live. The profiles and reviews helped to reassure us that the cat sitter was reliable.
Game changer
I have used Cat in a Flat many times, and I have found some really good cat sitters, my cats prefer to stay at home rather than going to Cattery, Cat in a Flat has been a game changer. The app is really easy to use and communication with your sitter straightforward.
Great website to use!
Easy-to-use website, good communication channels and lots of choice.
Simply great
I love my cat sitter, brilliant, professional and always goes the extra mile
Great idea
Great idea! Great App! It’s an enormous help for us to have such easy access to reliable people who like to care for our cat while we are away.
Good app, great sitters
The app is easy to use, the information - like whether or not a sitter can give pills to your cat - is really helpful when you have a cat with special needs, and I've never been let down by a single sitter I've used. They've always been reliable and interacted really well with the cat from their intro visit.
Highly advise this service
Love it! A Godsend!
Love this website and app. It has provided me with two amazing cat sitters who are wonderful with my cats. The website and app are also very straightforward and user friendly
Easy to use the app
Easy to use the app.
Plenty of reliable Cat sitters available around the area.
very happy
Very helpful service that has allowed me to travel without distressing my rabbits nearly as much - very happy I found it and my sitter is ace
A great service
It was all very easy to find a cat sitter using cat in a flat. The person we booked was wonderful. The whole experience worked out really well and I can definitely recommend this company’s services!
Christmas sitting.
Away over Christmas for two days. . Sitter was very friendly. Sent photos of my cat from her visits which was very reassuring. Would definately use this service again.
Really friendly sitter (Rosie) who…
Really friendly sitter (Rosie) who looked after my cat beautifully.
So easy to book and get a good sitter..
I have a lovely young lady (Amy) who looks after my two senior cats... she doesn't just feed and poop scoop she sits with them for a while and I get regular updates and photos... its so easy to do and there is a wide variety of people who can look after your cats... payment is only taken one day before you travel... .my mind is completely at ease when I go away... and so reliable...
Lovely cat sitter
I was a bit unsure about getting someone I didn't know as a cat sitter, but the sitter I found through this site was great! She followed instructions, spent lots of time befriending my cat, and sent me videos and photos so I knew my cat was happy and well whilst I was on holiday.
Great serve
Great site; easy to find wonderful caring and friendly cat sitters who take great care of cats and homes
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