Animed Reviews 353,524

I ordered medication for my diabetic cat, plus a urine testing kit. Both of these were so much cheaper than if I'd bought them at the vets. I did pay extra for express delivery as I don't think I can... See more

Smooth & pleasant experience. Thank you! I ordered our dog's regular meds & horse wormers. The website was easy to use & gave clear information. Very helpful option to upload a prescription as part of... See more

It is always very straightforward ordering through Animed. It is also helpful that they show your previous orders as this makes it easier to order again. It has promotions which are useful if you... See more

Difficult to source my dogs meds as they are human ones. No problem with this at Animed plus they allowed me to spread a six month prescription to receiving and paying monthly which helped me tremen... See more

Use of phone although i think they would prefer not to they handled call really well, expertly and friendly. Personally I would prefer the phone number to be displayed more promptly. I feel that wh... See more

Animed has been our choice of on line Animal Pharmacy for seeveral years. Apart from a slight hiccup when the website was updated we have never had a problem in getting our Dog's medication on time.... See more

This is the 1st order I placed, and was very surprised how quick it got sent out. I can find no fault with their service. But the biggest let down was the delivery service, stating what time it was co... See more

I have to buy a special diet for my epileptic Cavalier. I can highly recommend Animed, not only for their competitive pricing and fast delivery, but also for their excellent Customer Service. I rece... See more

I cannot fault my first experience with Animed - or Erica on their Customer Services. Excellent price to begin with but even better when on subscription - which can be cancelled or ammended as nee... See more

As always this company deliver a great product and with a service level I admire. Their subscription ordering process is easy to follow and delivered quickly and with great savings too. Only been u... See more

I had just received the latest shipment of 24 tins of Hill's dog food recommended by our vet for our 15 year old dog. However, she has been losing weight recently, although still full of energy on wal... See more

I had major delivery problems from A. N. Other pet food supplier. The delivery 'partner' they chose lived up to their reputation and after almost two weeks, 'lost' £80.00 worth of cat food - by which... See more

I’ve been ordering regularly from Animed and the service has been good. Shame that your delivery partner isn’t so good which is why I’ve not scored top marks, as this does affect how I feel about usi... See more

all easy and clear when create an account Simply way of loading prescription Always giving a view on how many tablets still can buy for valid prescriptions First Time using online services to... See more

I have taken advantage of the subscribe and save for my cat food. I received an email a few days before that my order was happening . I was given the option to cancel. I allowed the order to go ahead... See more

Animed once again delivered my pet food on time, safely and undamaged. The staff if you need to talk to them are professional, friendly, knowledgable and helpful. However the web site is easy t... See more

My cat Harley has had a terrible gastric illness. Obtaining his vet advised food easily and affordable is essential. I used Animed some years ago and now again they are my best place for supply

Very easy to set up an account to obtain medicines once your prescription has been obtained from the vet. Once accepted you just email a request for future prescribed items which are sent out within d... See more

I placed an order for Amantadine tablets late afternoon of Friday 30th. I sent an email asking to cancel the order Saturday midday. I received an answer TUESDAY saying not possible as tablets had been... See more

The service is superb but the choice of postal route is shocking! After three attempts I chased the postie down on the estate for the delivery, even though no signature is required! Urgent meds requir... See more

I received two orders within a week after signing up to the repeat order system. And they were different prices. I cannot acted customer services but didn’t get a response. Surely they must have rea... See more

The product, correspondence and delivery time is all good. The only negativity is the packaging, my previous consignment didn't all turn up and after this delivery i can see why. The box isn't good... See more

Delivery said 3rd, arrived 5th - we wanted the goods pretty quickly, although it was over the new year. More importantly, we ordered variety and got chicken - starting new k/d diet so need the varie... See more

Regular order of dry and wet dog food. Always at least one can of wet food is damaged due we think to delivery. This time, there were 3 dented cans. As my dogs have sensitive digestive systems, I can'... See more

Website is easy to use. Unfortunately, due to take over, I believe the firm is no longer independent, meaning discounts have gone. An approximate date of delivery was given within a 3 day window which... See more

I generally like and recommend this company but the wet dog food I have recently bought is awful. It is Harrington's chicken veg adult food. One star. This product is overwhelmingly comprised of gel... See more

The catfood arrived just days after it was ordered and is on a repeat order so I should be getting a good price. However, I also order from another supplier as my cat only has one kidney and can't ha... See more

Easily ordered online. Good price on offer for my special diet dog food so bought 2 large bags. Although delivered within the stated working days, have sourced this product elsewhere in the past, w... See more

from putting my first order in to ultimate delivery uvery was 19 days despite me emphasising the urgency of the situation . a couple of times I was given the wrong information; a couple of t... See more

Service is good, but disappointed that I cannot buy the Royal Canin CU dry food dog product at a convenient size & therefore affordable price. I cannot store 13.5kgs! Also, I am a bit concerned abo... See more

I emailed you the prescription and asked how to pay 2 weeks ago. I waited a week and phoned and it seemed the order had not been processed , I paid , I paid for express post as I explained... See more

To top off the service the bag was ripped, which means food won’t stay fresh now - so overall more than disappointing!! Delivery took much longer than normal, one day when supposed to be deliver... See more

Ordered some medication, delivery should have been a few days. After a week had an email to apologise for the delay, no reason given. Another week went by so phoned up, said they couldn't see a reason... See more

Our dog is on epilepsy medication and we had a prescription for 6 months. I contacted Animed and sorted out how we were going to activate it. Epilepsy drugs are now restricted and the original script... See more

Vet recommended Royal Canin Early Renal for 11yr old black lab. He ate it but not very keen. After 8wks developed anal gland issues (never before!!) and biting the area, which then got infected! We’re... See more

For an older person like myself, it’s easier to phone up and order my dog treatment, rather than try and use the internet, which can be a pretty scary place when you’re not sure whether you’re doing... See more

I receive 15 th December 2 diffrent medication and big pack dog food.I pay nily 6f for delivery for express delivery.I receive only one medication and the rest order not caming yet and is 24th Decembe... See more

Amazing service! My dog was recently prescribed Atopica and from my vet and it’s almost £580 a month which is expensive. I decided to get a written prescription and shop around and Animed was the... See more

Animed Direct is where I’ve gone to order and purchase Royal Canin dry food for my English Springer Spaniels for over twelve years. In twelve years I’ve never had a problem with any of my orders. Anim... See more

New customer here - Ordered on Friday . I called today to ask when I would receive my dogs meds as urgent . Was told 3-5 days . A week later possibly ! A very uncaring , unhelpful receptionist... See more

The delivery did not turn up on the day it arrived 4 days later no explanation as to why when it did arrive 18 of 24 tins damaged dented and completely not acceptable Animed not concerned and should... See more

Its fine when ordering basic things, but becomes more difficult when adding prescriptions onto a routine food order as we do regularly. Our Vet sends the prescription directly - which is great but we... See more

It hasn't arrived yet. Royal Mail promised it yesterday 2nd January, but tracking says they couldn't access the address. Weather was cold and icy but the house was perfectly accessible. Animed refun... See more

There was quite a bit of time wasted by having to give information regarding my horses as it is a prescribed wormer I was purchasing. This could have been done at point of sale rather than afterwards,... See more