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Desktronic Reviews 1,909

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They consistently praise the high quality of the products, noting their premium feel, sturdy construction, and sleek design. Consumers appreciate the smooth and quiet motors in adjustable desks, along with the ease of assembly and the inclusion of extra parts. The overall user experience is frequently described as excellent, with many highlighting the clear communication and helpful order updates provided by the company. People are generally satisfied with the delivery service, often mentioning its speed and efficiency. However, there are some mixed opinions regarding orders, with a few consumers reporting issues such as missing parts, damaged items, or delays. Despite these occasional problems, the company's responsiveness in resolving issues and dispatching replacements is generally well-received. The product is considered perfect for content creation and color grading work.

Based on these reviews

Rated 5 out of 5 stars

One thing you can truly rate a company on is customer service. We made our order for a pro chair and a standup desk. We took delivery of all parts apart from the frame of the desk. We quickly cont... See more

Company replied

Rated 5 out of 5 stars

I had been looking for a desk for my home office for a while and nothing I looked at had the quality and warranty backup that this unit had. I was not disappointed when it arrived. The table top is be... See more

Company replied

Rated 5 out of 5 stars

Received my solid oak HomePro desk (180x80) this week, only a few days after ordering it. I added a rear cable tidy, magnetic cable channel and drawer. Overall, I’m delighted, the quality is e... See more

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Rated 5 out of 5 stars

I was sceptical about ordering from Desktronic at first. There are a few “knock off” websites that are very similar and with cheaper prices, however upon receipt and assembly of the product I knew... See more

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Rated 5 out of 5 stars

Amazingly fast delivery. I spent a few weeks looking for a new desk and kept coming back to Desktronic, I was a bit unsure as I have never come across this company before but my goodness what a... See more

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Rated 5 out of 5 stars

The desk and parts feel premium and sturdy right out of the box. I'm really happy with the look and feel of the walnut tabletop. Delivery only took 2 days. Assembly instructions were detail... See more

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Rated 5 out of 5 stars

After nearly 2 years, there was a problem with one table leg that was somehow stuck. I mailed to desktronic with a description an foto an on the same day, they send new table leg's which arrived two... See more

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Rated 5 out of 5 stars

After a lot of research I thought the Sit Pro would be a better option than a random chair with a random brand, even though it was more expensive. The chair feels well built for its price. My ord... See more

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Rated 5 out of 5 stars

I purchased many items for my home office and as we all aware life isn't perfect so the items, can arrive damaged etc. However the Desktronic team sorted out the issues flagged and I am happy about it... See more

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Rated 5 out of 5 stars

Very pleased with the desk, solid and perfect size for multiple monitors. It was easy to put together. I've had it for nearly a year and still working as expected... I think the only downside is that... See more

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Rated 5 out of 5 stars

The delivery service is always speedy. The products are always of superb quality and packed really well to minimise any damage. The products are very simple to assemble and all tools are supplied with... See more

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Rated 5 out of 5 stars

Purchased a desk and when it arrived realised I needed a larger size, customer services were excellent, picked up the phone immediately and arranged for a new one to be dispatched that day. No extra p... See more

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Rated 5 out of 5 stars

After the DHL sent my delivery at first to the wrong destination (25 km away) on the 20th of August, the company DeskTronic did an excellent job to support me. I had only to do one phone call and sen... See more

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Rated 5 out of 5 stars

The desk is very well designed, has a high manufacturing quality and is delivered in perfect packaging. (A very small paint damage at the foot, nearly unvisible and a small surface failure underneath... See more

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Rated 5 out of 5 stars

- Easy Assembling (although the parts are very heavy, get a second person if possible) - Quiet - Lifts fast - Memory function is nice - Table does not wiggle around, very firm even when leaning... See more

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Rated 5 out of 5 stars

Best quality products, good experience, great customer service! I bought a high adjustable desk, asked to change the frame color, and that is why I can confirm the above.

Company replied

Rated 1 out of 5 stars

Absolute nightmare! Spent over £600 on a desk that arrived scratched, despite being “hand packaged.” Was offered £30, £60, then £90—no!, it’s damaged! Replacement took over a week and had to dispose o... See more

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Rated 4 out of 5 stars

Great desk, super high, super fast and very stabil. Easy to set up and also good accessoires. Only Problem was with the delivery, postman should call me 30min before delivering, because I needed to Dr... See more

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Rated 2 out of 5 stars

Have placed an order with Desktronic on two different occasions and both times the delivery service was shocking... emailed customer services for help but they didn't seem to really take it seriously... See more

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Rated 1 out of 5 stars

I bought a pro chair and the material ripped after just two months. They offered a cheap spare part that u could replace it with and soon get the same problem or a 300kr compensation. And the products... See more

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Rated 3 out of 5 stars

Customer services doing their best- issues with delivery for a great product!Having had difficulty with the company’s chosen delivery firm DHL. After one missed attempt, DHL left my desk outside and... See more

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Rated 5 out of 5 stars

I am very happy with the product and the after-sales service :=) I bought a sit-stand desk. The quality is great! It arrived quickly and the packaging was very sturdy. I had a small complaint to... See more

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Rated 5 out of 5 stars

*Edit because I received such good customer service & I LOVE my desk. Worth every penny. The desk is gorgeous - I opted for the more premium oak top and I’m glad I did the quality is very good... See more

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Rated 5 out of 5 stars

I don't speak very good German, but I will say the Desktronic HomePro desk with drawer accessory is sehr gut and one of the single best purchases I have ever made! It was easy and simple to install... See more

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Rated 5 out of 5 stars

Ordered a 160x80 standing desk for my partner in what I thought was walnut. It arrived in next couple of days - so nice and quick - but was both oak and damaged. Now I think the oak was actually my fa... See more

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Rated 3 out of 5 stars

A fairly-good quality chinase office chair branded in Europe. Nothing less, nothing more. Excellent website and marketing for regular standard product. Aftersales team has super helpful and respon... See more

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Rated 1 out of 5 stars

The arm rests are too high to be able to put your chair underneath your desk. You can pull up the back, but getting it back down is impossible. I’m 1,65m and my feet couldn’t touch the ground when sat... See more

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Rated 5 out of 5 stars

Great Customer Support. After the First package was delivered damaged the Customer Support helped me immediatelly and sent a new package right-away. The desk frame and the Plate are of excellent qua... See more

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Rated 5 out of 5 stars

I love my new desk, I like how the corners of the desk are designed and how I can adjust it. I am still getting familiar with the Touch device I need to admit is not my favorite but in general good fo... See more

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Rated 4 out of 5 stars

The product is perfect for my use as a content creator and my color grading work. The service though… there is no mail service to follow your package and when I wanted to cancel one of my orders they... See more

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Rated 5 out of 5 stars

Desk is pretty solid. Edited as the company rectified the problem. Desk stopped working after 4 months (the down button wouldn’t work). After a bit of back and forth they sent out replacement parts... See more

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Rated 5 out of 5 stars

Good quality desk. Delivery was on time and Desktronic kept me informed. The desk arrived in two cartons and was well packed so no damage. It is heavy however so two people may be needed if the boxes... See more

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Rated 5 out of 5 stars

Easy Web Configurator. Fair price and very fast delivery. Table was build together by 2 persons in about 45 minutes without any issues. Quality of material and the dual-motor is extremely good.

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Rated 5 out of 5 stars

Looked for many options, after a recommendation from a friend. Bought it, and it is amazing. Delivery within few days. Easy building with video explanation + solid + comfortable.

Company replied


Company details

  1. Furniture Store

About Desktronic

Written by the company

Desktronic wurde mit einer einfachen Mission in Europa gegründet: hochwertige, ergonomische Büromöbel für alle zugänglich zu machen. Von Anfang an haben wir daran geglaubt, dass Komfort beim Arbeiten kein Luxus sein sollte, sondern der Standard.

Wir designen und produzieren ergonomische Lösungen für moderne Arbeitsbereiche. Von höhenverstellbaren Schreibtischen und ergonomischen Stühlen bis hin zu Tischgestellen und praktischem Zubehör. Jedes Produkt ist auf langfristigen Komfort, Funktionalität und klares Design ausgelegt. Egal, ob du ein komplettes Büro einrichtest oder dein Homeoffice-Setup optimierst. Gute Ergonomie sollte weder kompliziert noch überteuert sein, sondern sollte einfach das Arbeiten komfortabler gestalten.

Unser Anspruch an Qualität und Kundenerlebnis zeigt sich in verifizierten Trustpilot-Bewertungen, wo Kunden unsere Produktzuverlässigkeit, den hilfsbereiten Support und den reibungslosen Versand hervorheben.

Wir bieten schnellen Versand, klare Rückgaberegelungen und sichere Zahlungsmethoden, damit deine Bestellung einfach und sorgenfrei klappt. Bei Fragen steht dir unser freundliches Support-Team per E-Mail, Telefon und Live-Chat zur Verfügung.

Bleibe mit uns in Verbindung, folge uns auf Social Media oder abonniere unseren Newsletter für Arbeitsplatz-Tipps, Produktneuheiten und Inspiration für einen ergonomischeren Arbeitsalltag.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Do not Recommend

I have ordered one desk one desk top one chair and a cable holder. It was a clearly large order with desk being 28 kg with metal legs and a large wood table top, and a chair that is around 15 kgs again. They gave this shipment to DHL, the delivery guy said that it is too heavy and since you dont have an elevator I will leave it in the entrance. My question why does not desktronic use DHL 2 Mann delivery for these kinda heavy orders? The box of the chair was open as well when I have received it. I have a back problem, I had to open the box downstairs and carry everything up to 5 th floor in 6 times. I am taking pain killers for a week now because of their recklesness. I dont recommend them at all.

January 29, 2026
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Reply from Desktronic

Hello,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the delivery situation and the physical strain it caused you – this is absolutely not the experience we want for our customers.

A large order like yours, especially with a desk, tabletop and chair, should have been handled with much more care. We also regret that the chair box arrived open. We will reach out to you shortly regarding these issues.

We sincerely apologise for what you’ve gone through and appreciate you bringing this to our attention.

Thank you and best regards,
Desktronic

Rated 3 out of 5 stars

Great Desk, but it was gouged.

I like the desk very much and was pleased they had the walnut top I wanted. However, the top of the table had a gouge in it when it arrived.

January 27, 2026
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Reply from Desktronic

Hi, Kyle,
Thank you for sharing your feedback with us. We’re so glad to hear you’re enjoying the desk and that you found the walnut top you were looking for.

At the same time, we’re really sorry to hear that the tabletop arrived with a gouge. This is not the experience we want for our customers. Please reach out to our support team with your order details and a photo of the damage so we can resolve this for you as quickly as possible.

We appreciate you bringing this to our attention and look forward to making it right.

Thank you and best regards,
Desktronic

Rated 5 out of 5 stars

Alles supi.

January 12, 2026
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Reply from Desktronic

Hallo, Roxana,

Supi dann! Vielen Dank für eine tolle Bewertung!

Viele Grüße,
Desktronic

Rated 5 out of 5 stars

Monitor arm

The monitor arm came quickly. the Arm it self was well packaged, its easy to assemble and works really good

January 26, 2026
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Reply from Desktronic

Hi Renatas,

Thank you for your feedback! We’re glad to hear that your monitor arm arrived quickly, was easy to assemble, and works well. We hope it continues to serve you perfectly!

Best regards,
Desktronic

Rated 5 out of 5 stars

The monitor stand is just perfect

The monitor stand is just perfect. The design and quality are absolutely worth the price, it is amazing.

January 16, 2026
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Reply from Desktronic

Hi Petar,

Thank you for your wonderful feedback! We’re thrilled to hear that you’re happy with the design and quality of your monitor stand. We hope it continues to serve you well!

Best regards,
Desktronic

Rated 5 out of 5 stars

The quality of the parts is very high

The quality of the parts is very high. Assembly was very easy. I would recommend this desk.

February 9, 2026
Unprompted review
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Reply from Desktronic

Hello Harun,

Thank you for sharing your experience! We’re delighted to hear that you were impressed by the high quality of the parts and found the assembly easy to handle. Your recommendation means a lot to us—enjoy your new desk! 😊

Desktronic

Rated 1 out of 5 stars

Don’t recommend this business

I bought a pro chair and the material ripped after just two months. They offered a cheap spare part that u could replace it with and soon get the same problem or a 300kr compensation. And the products costed me well above 3000kr! Don’t recommend

February 4, 2026
Unprompted review
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Reply from Desktronic

Hello, Frederik

We are sorry to know that your chair did not last for as long as it should. We have contacted you so that together we can find a solution that suits you.

Regards
Desktronic

Rated 5 out of 5 stars

Best quality products

Best quality products, good experience, great customer service! I bought a high adjustable desk, asked to change the frame color, and that is why I can confirm the above.

January 12, 2026
Unprompted review
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Reply from Desktronic

Hello,

thank you! It is our goal to have an unmatched customer service and we are more than happy to see you satisfied at the end of the day!

Kind regards,
Desktronic

Rated 5 out of 5 stars

Excellent solid oak HomePro desk

Received my solid oak HomePro desk (180x80) this week, only a few days after ordering it. I added a rear cable tidy, magnetic cable channel and drawer.

Overall, I’m delighted, the quality is excellent, it was really well packaged with well thought out parts and spares of each screw (just in case). Construction was easy, with pre drilled holes in the worktop for the legs and controller (on both sides, so you can mount the controls left or right) and the instructions were clear and straightforward and everything was well labelled.

A great product that feels super premium.

Desktronic themselves were great, with clear communication and order updates, including informing me that the desk would arrive in two packages, which could be a couple of days apart, so that I didn’t worry when just the base was delivered initially.

January 31, 2026
Unprompted review
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Reply from Desktronic

Hi, Matthew,

thank you for the fantastic review! It is a pleasure to see that our product meets your expectations. Best of luck with it!

Kind regards,
Desktronic

Rated 5 out of 5 stars

Superb quality standing desk.

I had been looking for a desk for my home office for a while and nothing I looked at had the quality and warranty backup that this unit had. I was not disappointed when it arrived. The table top is beautifully finished with rounded edges and the legs are sturdy enough to support heavy use. I was lucky enough to buy this table at a discounted price, but now I have seen it I would buy it at full price without hesitation.

January 30, 2026
Unprompted review
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Reply from Desktronic

Hello Paul,

Thank you for the fantastic feedback! We’re really glad to hear the desk lived up to your expectations, from the finish of the tabletop to the sturdiness of the frame. It’s great to know the quality and warranty gave you confidence in your choice.

Enjoy your home office setup and happy working!

Desktronic

Rated 5 out of 5 stars

Excellent customer service

Purchased a desk and when it arrived realised I needed a larger size, customer services were excellent, picked up the phone immediately and arranged for a new one to be dispatched that day. No extra postage/return fees and now I’m set up the product is excellent

January 30, 2026
Unprompted review
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Reply from Desktronic

Hello Ade,

Thanks so much for your kind words! We’re really happy we could sort everything quickly and get you set up with the right desk.

Enjoy your new workspace 🙌

Desktronic

Rated 5 out of 5 stars

Desk is beautiful but...

The desk and parts feel premium and sturdy right out of the box. I'm really happy with the look and feel of the walnut tabletop. Delivery only took 2 days.

Assembly instructions were detailed and easy to follow. I also really appreciated the fact that they include an extra screw for each type needed.

The disappointing part is that when my HomePro desk arrived, the tabletop dimensions were short by 2-3 cm in both length and depth (not the 140x70cm promised)

I contacted customer service and apparently they changed certain manufacturing methods and are aware of this 'flaw' but haven't updated the website yet - this is bad practice imo.

Where the company's values shine however is that their support answered promptly and didn't hesitate to offer a partial refund or a larger tabletop free of charge. I opted for the bigger tabletop and the exchange was organised within 24h.

Overall - customer service, quality, and speed has been top notch! I'll definitely be ordering here again.

January 28, 2026
Unprompted review
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Reply from Desktronic

Hello,

thank you very much for taking the time to share such a detailed and balanced review.

We’re delighted to hear that you’re happy with the overall quality, stability, and design of the desk, especially the walnut tabletop, and that the delivery and assembly experience met your expectations.

At the same time, we fully understand your disappointment regarding the tabletop dimensions. You are absolutely right that product information should always be transparent and up to date, and we appreciate your honest feedback on this point.

We’re glad that our customer service was able to support you quickly and find a solution that worked for you, and that the exchange could be arranged so promptly.

Thank you again for your trust and kind words. We’re very happy to hear that you would order from us again.

With kind regards
Your Desktronic Team

Rated 5 out of 5 stars

Excellent service and price/quality

Excellent service and information on deliveries. The price/quality of the product is excellent and absolutely meets my expectations. Nice limited edition colors!

January 20, 2026
Unprompted review
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Reply from Desktronic

Hallo,

vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Sie mit unserem Service, den Lieferinformationen sowie dem Preis-Leistungs-Verhältnis zufrieden sind. Schön, dass Ihnen auch unsere Limited-Edition-Farben gefallen.

Freundliche Grüße
Desktronic

Rated 5 out of 5 stars

Thanks so much

Thanks so much, best service and best product

January 27, 2026
Unprompted review
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Reply from Desktronic

Hello,

thank you so much for your kind words! We’re very happy to hear that you’re satisfied with both our service and our product.

Kind regards
Desktronic

Rated 5 out of 5 stars

Double happy

I am very happy with the product and the after-sales service :=) I bought a sit-stand desk. The quality is great! It arrived quickly and the packaging was very sturdy. I had a small complaint to the company immediately after the receipt of the goods, and I was very happy indeed with the way they handled my issue. HIghly recommend.

January 19, 2026
Unprompted review
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Reply from Desktronic

Hello Candice,

thank you very much for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of your sit-stand desk, the fast delivery, and the sturdy packaging. We’re especially glad that our after-sales service was able to handle your concern to your satisfaction.

Thank you for your recommendation – it truly means a lot to us.

Kind regards
Desktronic

Rated 5 out of 5 stars

One thing you can truly rate a company…

One thing you can truly rate a company on is customer service. We made our order for a pro chair and a standup desk. We took delivery of all parts apart from the frame of the desk. We quickly contacted customer service who were uber helpful and quickly available.

Turned out that DHL had destroyed our package and didn’t deliver it. Desktronic and in particular Olaf were amazing. We had the frame delivered within 2 days of the call - couldn’t get any quicker.

The product itself - amazing. Seat is super comfy. The desk - impeccable quality, you can tell this thing will stand the test of time. Definitely worth the investment.

January 24, 2026
Unprompted review
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Reply from Desktronic

Hello Pete,

thank you for your review.
We are happy to hear, that you are happy with your order, even if the delivery arrived damaged. We did our best to send a replacement to you as fast as possible. That is arrived after 2 days is great!

Best regards,
Desktronic

Rated 5 out of 5 stars

Quick replacement of damaged part

Quick replacement of damaged part. Desks were delivered with a damaged table leg. I got it replaced within 3 days!

January 19, 2026
Unprompted review
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Reply from Desktronic

Hello Klant,

Thank you very much for your feedback!

We’re glad to hear that the replacement was handled quickly and that the damaged part could be resolved within a few days. Thank you for your understanding, and we hope you enjoy your desk without any further issues.

Best regards,
The Desktronic Team

Rated 5 out of 5 stars

Great Service and a really nice product…

Great Service and a really nice product with high quality.

January 13, 2026
Unprompted review
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Reply from Desktronic

Hello Vans,

Thank you very much for your kind feedback!

We’re really happy to hear that you’re satisfied with both the quality of the product and our service. Enjoy your desk, and thank you for taking the time to share your experience.

Best regards,
The Desktronic Team

Rated 5 out of 5 stars

Absolutely great quality of the…

Absolutely great quality of the products. Excellent and friendly customer service with quick and helpful answers. Even after the return period they accepted my unused return - very easy, uncomplicated and promt. Excellent company. Recommended !!!

January 7, 2026
Unprompted review
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Reply from Desktronic

Hello,

thank you very much for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of our products and that our customer service was able to support you in a friendly, quick, and uncomplicated way 😊

We’re especially glad that the return process worked smoothly for you, even beyond the standard return period. Your recommendation truly means a lot to us and motivates our entire team to keep delivering the best possible experience.

Thank you for choosing Desktronic and for taking the time to share your experience!

Best regards,
Desktronic Team

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