Verified
Ho preso l’offra da 2,5gb in Download e 1gb in upload, speed test da terminale da una velocità di 2,3 Gb in down e 980mb in up, direi ben oltre le aspettative
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See what reviewers are saying
I recently switched to Dimensione for my internet needs, and I couldn't be happier. The installation was incredibly fast – the team had everything set up and running in no time, without any hassle o... See more
Company replied
Verified
As an expat looking for service in a foreign land you couldn’t ask for a better team to get you going. From the speedy appointment booking to the convenient installation by The charming Fabio, everyth... See more
Company replied
Verified
Excellent service by giving help and advice in Campobasso to finalise contract. Fast and professional installation of hardware at home. Works perfect as promised.
Company replied
Company details
- Internet Provider
- Computer Support and Service Company
- Fiber-Optic Products Supplier
- Internet Service Provider
- Phone and Internet Service
- Telecommunications Contractor
About Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Written by the company
Internet in Fibra Vera, FWA, FTTC e FTTH, ovunque!
👉🏻 Scopri con noi la copertura in fibra ⚡️ del tuo comune.
Verifica copertura
Ti offriamo il miglior servizio internet disponibile nella tua zona, e possiamo offrire anche la linea telefonica fissa, portando anche il numero dal tuo attuale operatore.
La nostra rete include rete proprietaria e reti di terzi, come Open Fiber, FiberCop, e altri, anche nelle aree bianche (piccoli comuni).
Scegliere Dimensione vuol dire scegliere l’operatore senza compromessi, il meglio. Dimensione punta alla qualità, con un occhio particolarmente attento nei confronti della latenza e della stabilità.
Il servizio clienti è il nostro fiore all’occhiello: rispondiamo direttamente dalla nostra sede, senza call center esterni, e con personale qualificato che saprà aiutarti a risolvere ogni tuo problema e a chiarire ogni tuo dubbio.
Dimensione nasce nel 2011, e da allora ha sempre perseguito un unico obiettivo: offrire il miglior servizio possibile, portando una connessione ad internet ultra veloce anche dove gli altri non investono, come nei piccoli comuni, da sempre messi in secondo piano dai grandi.
L’esperienza e la passione sono il fulcro del nostro lavoro quotidiano, che ci permette di essere sempre pronti a soddisfare ogni esigenza.
Il nostro metodo di lavoro ci ha permesso di essere scelti come fornitori di connettività anche per molte amministrazioni pubbliche (enti, comuni…) e piccole e grandi aziende, che contano su di noi ogni giorno per essere connessi, sempre!
Verifica copertura
👉🏻 Scopri con noi la copertura in fibra ⚡️ del tuo comune.
Verifica copertura
Ti offriamo il miglior servizio internet disponibile nella tua zona, e possiamo offrire anche la linea telefonica fissa, portando anche il numero dal tuo attuale operatore.
La nostra rete include rete proprietaria e reti di terzi, come Open Fiber, FiberCop, e altri, anche nelle aree bianche (piccoli comuni).
Scegliere Dimensione vuol dire scegliere l’operatore senza compromessi, il meglio. Dimensione punta alla qualità, con un occhio particolarmente attento nei confronti della latenza e della stabilità.
Il servizio clienti è il nostro fiore all’occhiello: rispondiamo direttamente dalla nostra sede, senza call center esterni, e con personale qualificato che saprà aiutarti a risolvere ogni tuo problema e a chiarire ogni tuo dubbio.
Dimensione nasce nel 2011, e da allora ha sempre perseguito un unico obiettivo: offrire il miglior servizio possibile, portando una connessione ad internet ultra veloce anche dove gli altri non investono, come nei piccoli comuni, da sempre messi in secondo piano dai grandi.
L’esperienza e la passione sono il fulcro del nostro lavoro quotidiano, che ci permette di essere sempre pronti a soddisfare ogni esigenza.
Il nostro metodo di lavoro ci ha permesso di essere scelti come fornitori di connettività anche per molte amministrazioni pubbliche (enti, comuni…) e piccole e grandi aziende, che contano su di noi ogni giorno per essere connessi, sempre!
Verifica copertura
Contact info
Viale Giuseppe Ferro, 176/A, 86100 Campobasso CB, 86100, Campobasso, Italy
- 08741866834
- [email protected]
- dimensione.com
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Verified
Excellent
Excellent service by giving help and advice in Campobasso to finalise contract. Fast and professional installation of hardware at home. Works perfect as promised.
December 22, 2025
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Thank you so much for your positive review, Gerhard!
We’re really happy to hear that our support, directly from Campobasso, helped you finalize your contract quickly and smoothly.
We’re also delighted that the home installation was fast and professional and that everything works perfectly as promised.
Your satisfaction is very important to us and inspires us to keep providing attentive, human support in every detail.
Thanks again for your trust and for choosing us!
Verified
Ottimo
Ho preso l’offra da 2,5gb in Download e 1gb in upload, speed test da terminale da una velocità di 2,3 Gb in down e 980mb in up, direi ben oltre le aspettative
December 3, 2025
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Grazie Ornella per le 5 stelle!
Siamo felicissimi di leggere che la tua esperienza sia stata positiva e che i valori dello speed test stiano soddisfacendo le tue aspettative.
É proprio questo il servizio che vogliamo offrire: leggere parole come le tue ci riempie di soddisfazione e ci motiva a continuare a lavorare con impegno per assicurarti sempre il meglio.
Grazie per averci dato fiducia e per aver scelto Dimensione!
Verified
Ragazze del call center fenomenali!
Ragazze del call center fenomenali!
Rispondono sempre
October 29, 2025
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Grazie per le 5 stelle!
Ci fa davvero piacere leggere che il nostro team di assistenza ti abbia colpito in modo così positivo: disponibilità e professionalità sono per noi valori fondamentali, perché crediamo che un buon servizio parta proprio dall’ascolto e dall’attenzione verso chi ci sceglie.
Siamo felici di sapere che l’hai percepito e continueremo a lavorare con la stessa dedizione quotidianamente per offrirti sempre il meglio.
Grazie per aver scelto Dimensione e per averci dato fiducia!
Dimensione top service 5 star mi aiuta…
Dimensione top service 5 star mi aiuta sempre con quale app. Top 5 stelle
October 30, 2025
Unprompted review
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Grazie Peter per le 5 stelle!
É un piacere sapere che la tua esperienza con la nostra azienda sia stata positiva e che sei soddisfatto del servizio che offriamo.
Siamo felici di averti tra i nostri clienti e faremo sempre del nostro meglio per continuare a meritare la tua fiducia.
Grazie per averci scelto e per essere nostro cliente!
Excellent service from start to finish!
I recently switched to Dimensione for my internet needs, and I couldn't be happier. The installation was incredibly fast – the team had everything set up and running in no time, without any hassle or delays. What really stood out was how friendly and helpful the technical persons were; they explained everything clearly, answered all my questions patiently, and made the whole process stress-free. If you're looking for reliable fiber internet with top-notch customer support, Dimensione is the way to go. Highly recommended!
September 13, 2025
Unprompted review
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Thanks for the positive review!
We are really happy to know that your experience with Dimensione was so positive from the first moment and that you have finally found a service that truly meets your real needs.
Our goal is your satisfaction and, for this very reason, we are happy to know that you have been able to interface with real and competent people, able to respond to your every request, making the whole process fluid and stress-free.
We will continue to work every day to never disappoint your expectations.
Thank you for advising us and for trusting us!
Verified
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Grazie Giacomo per le 5 stelle!
Siamo orgogliosi di sapere che la tua esperienza con la nostra assistenza sia stata ottima e che ti abbia assistito in modo tempestivo, cordiale e disponibile.
Assicurare ai nostri clienti un supporto di qualità, affinché non si sentano mai soli, è per noi fondamentale e leggere le tue parole ci fa capire che stiamo andando nella giusta direzione.
Grazie per averci scelto e per essere nostro cliente!
Verified
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Thank you Karen for your super positive feedback!
We are very happy to read that you are satisfied with our service and that everything is working great.
Our priority is your satisfaction and we will continue to work with passion every day to ensure you the best service possible.
Thank you for choosing Dimensione!
First class customer service. Donato you’re a star 🌟
After 7 months we have full fibre broadband, “nella nostra casa italiana” - in our Italian Apartment. 🥳
This was not an easy process as the apartment is at the top of a tiny rural hilltop village in Tuscany. We gave up trying with TIM and other Italian providers due to communication issues, frustrating automated Italian voice messages and being unable to speak to a real person in English.
Dimensione, unlike any of the others, were attentive, helpful and provided an English speaking agent (Donato) who called us regularly throughout the process, with an update.
The technical process was not easy as it involved the 3rd party network installation company, “Open Fiber” and needed various licences and consents as we were a new fibre install at the top of a small village.
Donato was absolutely brilliant throughout, there were many challenges, along the way, right up to the very end, when we needed the road to be dug up and connectivity with the bottom of the village to be established.
Donato, always called and gave us a calm reassurance it would happen and after 7 months it did!
This was after 4 months with other hopeless providers, so almost a year in total.
Thank you Donato, and although we never met in person, I will always think of you as a friend. You are amazing. 🤩
Thank you Dimensione you stuck with it and now we have super fast fibre, over 750mgb download speed 😎
I would absolutely recommend Dimensione to anyone who is looking for great fast broadband service and fabulous customer service in Italy🇮🇹 and if you get to speak with Donato, pass on my very best regards.👍
April 22, 2025
Unprompted review
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Thank you, Martin, for the positive feedback!
We’re happy to hear that, after your experiences with previous providers, you’ve finally found in us a service that meets your needs. Our goal is to bridge the digital divide here in Italy, so we’re especially glad we were able to do that for you in your little village in Tuscany.
Reading that you appreciated our customer service fills us with joy! As you mentioned, our clients will always find real people behind our support, and never “frustrating automated Italian voice messages.” We always put our clients first and do everything we can to make them happy.
Thank you so much for believing in us and for waiting seven months for the process to be completed!
We’ll always be here for anything you may need. Thank you for being our client!
Verified
best service i ever had
best service i ever had in Italia highly recommend thanks guys
November 26, 2024
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Thank you so much for your kind words!
We're thrilled to hear that you had such a positive experience. Thank you for choosing us!
Verified
Great service
Great service, highly recommended. I'm using fiber connection from FiberCop with my own router. Everything went smoothly and I can communicate in English, which was important.
September 25, 2024
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Thank you for your positive review!
We're glad to hear that you're satisfied with our service. Please don't hesitate to contact us if you have any questions.
Verified
Great priced, fast internet!
The process of getting everything installed was a little slow. But now that I have the service it has been great and a really good price compared to others. And the customer service has been great too.
September 4, 2024
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Thank you for your review! We’re glad to hear that you’re enjoying our fast internet service and that you find our pricing competitive.
Verified
Assistenza rapida ed efficiente
August 13, 2024
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Grazie mille per la tua recensione!
Siamo davvero felici di sapere che hai apprezzato la rapidità e l'efficienza del nostro servizio di assistenza.
Grazie ancora!
Verified
Very professional company
Very professional company, their service was efficient and the staff very helpful
June 26, 2024
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Grazie!
We're happy to hear you found our service efficient and our staff helpful.
Verified
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Grazie mille per la tua recensione!
Siamo davvero felici di leggere che hai apprezzato la cortesia, la velocità e l'efficienza del nostro team.
Grazie per averci scelto!
Verified
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Grazie per la tua recensione,
Ci fa piacere che tu abbia trovato il nostro team di supporto tecnico disponibile e preparato.
Restiamo qui a tua disposizione.
Grazie per averci scelto.
Verified
Well worth the wait for installation
6 months wait for installation. Instal team 5 star - top professionals. Quite a difficult location to internally wire to but they accepted the challenge.
Fibre speed is as contracted/advertised. I have tested, tested 30 days and totally stable/reliable.
January 24, 2024
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Thank you for your positive review! Your satisfaction is important to us. We remain available for any other requirement.
Verified
Il loro call center è il top
January 19, 2024
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Grazie Alessandro per la recensione a 5 stelle. Restiamo a tua completa disposizione. Grazie per averci scelto!
Verified
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Thom, thank you for your review! We're delighted to hear that you found our service quick and efficient, and that your WiFi is performing really well. Once again, thank you for choosing us and we appreciate your feedback!
Verified
ok ok ok ok ok ok
August 17, 2023
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Grazie mille per la tua recensione a 5 stelle e grazie per aver scelto Dimensione!
Verified
cortesia e competenze
La cortesia, la immediatezza dell’interlocuzione ed inoltre la competenza dell’ufficio tecnico
August 21, 2023
Reply from Dimensione - Internet in Fibra, FTTH, FWA e FTTC
Grazie mille Domenico, siamo felici che tu sia soddisfatto del nostro servizio assistenza. Se hai ulteriori domande o bisogni, siamo qui per supportarti. Grazie ancora per averci scelto.
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