dragonflyshipping.com.au Reviews 561

I understand why many are unhappy with this company. It has taken me all my energy and many complaints to finally have my instructions followed to leave my parcels in a specific location and up off th... See more

I've read some horror reviews. I've received numerous deliveries from Amazon by Dragonfly. On the whole my experience has been very positive. Good and accurate tracking...timely delivery...left in... See more

Excellent delivery service, the driver brought our parcel to the front door and rang the doorbell so we were able to grab our delivery quickly. Some drivers have left the parcel in front of our portic... See more

Have had multiple parcels delivered over the last few months with dragonflyshipping. Each time I have had accurate time frames pre delivery emails. Plus post delivery photo showing where the parcel i... See more

Totally unacceptable. I ordered an item from Amazon Prime for next day delivery. I get an email that says my package is delivered only to find out the package is for someone 3 suburbs away. When I cal... See more

Delivery Company 'Dragonfly' are absolutely hopeless. I have a parcel box beside the front door with a sign 'Parcel box' on the top but Dragonfly refuses to put the deliveries out of sight inside. I h... See more

Dragonfly is a fraudulant company. They take money for shipping, then 'lose' the package. Phones almost always disconnect after the first ring, and tracking is unhelpful, usually saying the driver cou... See more

Do not let these paid and fake reviews fool you. These are THE WORST couriers in the world. Between leaving packages in the rain, dropping packages out of cars, dropping them from heights, ‘attempte... See more

Second delivery with this company, Courier drops items from waist height take a a photo and walks away. By far the worst company Amazon has used to deliver for them. As someone that work in the trans... See more

Terrible liars and incredibly unreliable. I received this email. The driver didn’t arrive. They are doing a pathetic job and don’t deserve to be in business. Also they cause damage to Amazon... See more

This courier company could not be anymore disappointing honestly. Amazon delivery by 9pm, and is now delayed by over 48 hours due to the “drive having an issue”. Can the parcel not be returned... See more

I've noticed Amazon has been using this delivery team for a while now, and I have to say—they’ve been absolutely outstanding. Every single delivery to Katoomba has arrived on time, without a hitch. Th... See more

Dragonfly have delivered quite a few packages to my adress over the last few years. They have always been reliable and leave the package in a sheltered and safe spot out of view of thieves, unlike som... See more

I WAS A BIT SCEPTICAL AT FIRST BUYING FROM ALIEXPRESS AUS, AND ABOUT THE DELIVERY BUT IM EXTREMELY HAPPY WITH ALL THE PROCESS THE PACKAGE ARRRIVED EARLY AND IN PERFECT CONDITION. THE DELIVERY GUY... See more

Prince the Courier dropped the parcel instead of placing it. The box had opened from the impact not only outside but partially inside as well. When approaching him saying that it was an appliance. He... See more

On time delivery. Driver delivered package near front door instead of being like other companies who dump on driveway. This meant our package was out of weather and out of view from street. Thanks for... See more

Because there are so many unqualified Couriers out there, it was so pleasing to deal with a courier who knew their job from start to finish. We have no complaints but have a great deal of thanks to a... See more

My parcel was thrown onto the front lawn like a piece of garbage. It was in open sight for anyone to see. My Instructions as to where to leave the parcel safely were very clear and access as to where... See more

Twice in one week this service has successfully managed to deliver to the wrong address. The customer service rep didn’t seem to care and was happy to blame “Amazon Mapping” for their issues. Ra... See more

Please be careful reading the positive reviews as they are all paid. Please check Reddit for further reviews. This is by far the most incompetent delivery company in Australia. They have cancelled 3 t... See more

ABSOLUTELY TERRIBLE, not reliable not quick delivery at all! We paid for express package and they could not deliver the package and it’s been 2weeks and still hasn’t come! We have called them every si... See more

Complete scam. Received an email saying that my package had been delivered while I was sitting in the lounge with clear sight of my driveway. No one attempted to deliver anything. The email said that... See more

Delivery failed. Stated we weren't home. Address is a business address and we were definitely open at the time. They rarely follow delivery information. Called them to discuss - operator spoke over... See more

I'm sitting at home, time 3;10 pm. Message from dragonfly. Attempted delivery at 3;20 unable to deliver will try another delivery date. Why lie??????????????? Just do what your supposed to do. Time n... See more

First of all every single time my package gets delivered via dragonfly is usually late. Secondly, the last time I got a packaged delivered via dragonfly the driver THREW my package [which I have on fi... See more

Very poor experience. Parcel was delayed for days. And the customer service experience was also very bad. The adddress was correct and he says that the address was incorrect and the driver said that t... See more

One day I may actually get a delivery on the day I'm supposed to, but it's unlikely. I've never had a delivery first time, and it's always an excuse about an incorrect address, which when I waste ti... See more

Every single time my wife and I receive a delivery from those guys, we receive a text message on our personal phones requesting 5 stars review, we didn’t sign up to receive nor communicate using our... See more

Dragonfly driver delivered my package. 10 minutes later he returned and left another package that was not mine and took my package away. No proof of delivery photos were sent. But the whole incident w... See more

Admittedly they are getting better after the first few deliveries over the last few months being left out by the street in an unsafe place and often under rain. I have complained in the past but since... See more

We had three parcels from Amazon delivered by Dragonfly in the past couple of weeks. All parcels were left inside our fence or sitting on our mailbox in plain view of the street. Even though our house... See more

These guys lie about having my AliExpress package. Its either lost or stolen. Rather than try and help, they stonewall me and tell me they don't have it and keep quoting the tracking number and wait... See more

Constantly get notifications that they tried to deliver the parcel but no one was home. Every time we have been home and have even witnessed the driver pull up at the end of the long driveway and... See more

It's hit or mostly miss with this company. Our clear delivery signs are usually ignored and packages left in view of anyone walking past. I wish Amazon could find alternate delivery methods, even if I... See more

Terrible communication. Delivery hasn't arrived. Claimed 2 x attempted deliveries, I was home both times. No door bell rung. No communication since last 'attempted deliver' 5 days ago. Tried to lodge... See more

This delivery company is absolutely useless. Amazon there tarnishing your brand!!!. This is the second time this company has failed to deliver my order from Amazon. How do you deliver to wrong address... See more

I’ve had a few parcels delivered by Dragonfly. The service is fast and my parcels have always been in top condition and not beaten or thrown about. I’ve even received Saturday deliveries. I can’t faul... See more

Do not bother using this service. Very poor customer service and incorrect tracking information. Email received before 7.15am saying parcel being delivered today, email after 7.40pm saying will be... See more

We are very frustrated with the delivery service. We have received two out of the three notices for delivery attempts and we have been home both times. There is no contact number to call. As well,... See more

Useless delivery company. We have an open access lobby in our apartment building and their lazy drivers leave packages down there rather than in the secured mail room or bringing them up to the apartm... See more