Dragonflyshipping Reviews 1,622

Interesting I left an unfavourable review because my package didn't come on Intelcom Courrier Canada, Driver said couldn't deliver business was closed. This was after I was sent a notification tha... See more

Had I known Amazon switched to Dragonfly, I have probably not placed an order. They've never been on time and their customer service wasnt of highest standard. BUT... eventually I get my package and i... See more

Love this company. I live in a slightly remote area where a lot of deliveries take forever or are unavailable. Since the Canada Post strike, we have had STELLAR service from Dragonfly. Most of our p... See more

Ibam here to tell you unequivocally that these guys are awesome!!! When it says arriving tomorrow its here tomorrow!!! Rain sleet landslides freezing rain snow my guys have gotten it to me!!! Just mak... See more

We had no idea what was being delivered by Dragonfly. We suspected that it was a scam as there have been many and we had never heard of this company before. Of course it was totally legitimate and in... See more

OMGosh, the difference between this and UniUni or Apple Express or others - where one has to thread the needle as to when to email or make a call JUST to give them a buzzer code for the driver so... See more

Wasted 2 days of my life waiting for 1 package to be picked up. First it was cancelled I was notified. Rescheduled for another day, they cancelled without notice. I called, was on line for over 30min... See more

The package was expensive and came from another country. It came earlier than the courier stated by 4 days. Very great!!!! They left the package where I indicated so it was in a safe place. They... See more

Very hit or miss on deliveries. Sometimes delivered to a completely different farm, sometimes delivered on time, sometimes delivered days late at 10:00PM. However don't try contacting them, that's a... See more

I would choose zero if I could. This company not only did NOT pick up my Amazon returned as promised. The company went so far as to fabricate a document attached to a false picture of a package the... See more

Hi how are you? I will be honest, I have never heard of Dragonfly before yesterday. If you can keep the communication and delivery part going, you are on same track or better than a lot of other cou... See more

In nice weather and slow periods they can do okay. In busier times the wheels fall off. Packages often go missing with no explanation. Packages are often damaged. They will post an attempted delivery,... See more

I received notice the day before that my parcel was coming the next day. The courier left my package right at the door and rang the doorbell . Perfect on both counts! Also, I saw proof of delivery... See more

No delivery yet! Been over a week and always some excuse is given. This is the third time we've had problems - first 2 times with a Canadian online company and this time via Amazon. Two hours spent on... See more

I have had to reschedule my Amazon return pick up 3 times because this company keeps saying they couldn’t access my building. I have put my phone number, my buzzer code, there’s a receptionist. They d... See more

Poor return experience - 3x. Instructions say must hand Amazon return to driver. Three times different drivers arrive, touch keypad on door, without ringing door bell or knocking. We are now aw... See more

Crappy delivery service!! Unreliable. Sends emails regarding delivery updates stating it will be delivered in an hour. Nope! Did not get delivered until few days later. Although delivery instructions... See more

The tracking shows out for delivery late at night. They do not deliver that day. Rescheduled date shows package out for delivery. It does not arrive on that date. The next morning it shows the pack... See more

We have had nothing but troubles receiving packages that we have ordered through Amazon! They purposely do not deliver packages claiming they cannot deliver dir to our driveway being not accessible.... See more

THIS COMPANY WAS PURCHASED BY CANADA POST BACK IN 2000. IT WAS PURCHASED AS INTELCOM, IT HAS SUCH SHITTY SERVICE, MANY PEOPLE INCLUDING MYSELF NECER RECEIVE THEIR PACKAGES, OR THEY'RE SUPER LATE IN D... See more

MY ITEM GOT LOST FOR DAYS HAD WAIT WAIT VERY SURE A DRIVER FROM DRAGON FLY STOLE MY ITEM ALWAYS RECIVED ECER ITEM NOT THIS ONE THEFT HAD HAPPEND REALLY SAD SEE IN TODAYS WORLD U HAVE JOB BUT U INTEND... See more

I can't believe how this company is operating. I called costumer service and they can't help in any kind of way. I gave them a window for delivery of 9 hours a day and they can't make it. They show... See more

Worst ever. 25% success rate at receiving my packages on time. The rest... anywhere from 2 days to a week late. And if you manage to get though to their customer service they tell you they sent a msg... See more

Second year in a row my grandson will not receive his birthday gift on time. They don't read delivery instructions. They try twice to deliver outside of stated business hours then send the item back.... See more

Terrible company. Won't deliver my package because Google says it's a different address. Literally argued with me about my address. Never had issues before with any other delivery service from all aro... See more

I had a scheduled pickup, I put in the instructions how to access the building and which unit and I ended up getting an email that said they couldn't access the building when I didn't get any notifica... See more

Total and utter criminals, thieves and scammers... 4 packages are to be delivered but only recieved 2...assuming immigrant driver thought he deserved my other 2 pkgs more then I did and only delivered... See more

For the sixth time your company has messed up. Your driver for PICTON Ont. Area have lied over and over. This time they put our package at the wrong address 40 Jarvis Lane instead of 82 Jarvis Lane. F... See more

SCAM ALERT ‼️ Customers beware of BAD SERVICE‼️ Customers beware of BAD SERVICE‼️ Tracking no BAINT000200017736513 Order received by dragonfly since Nov 25 2025 Last update on tracking i... See more

This company lies and steals packages. Amazon should be ashamed to use them as it's their packages they are stealing. They lied about attempting to make a delivery. Then the next day I got a notifi... See more

Absolutely horrible. They have lost not 1 but 2 of my packages. Tracking will say they have it then on estimated delivery day it changes to pending calculations. Order 1 has said that for over 2 w... See more

Mixed up my parcel (son's Christmas present) with another person's delivery. Spent 3 hours on hold trying to contact them. They said they would investigate but never contacted me again. Worst service... See more

Garbage delivery company, I seldom do not have an issue and now they apparently pick up Amazon returns.Been waiting for someone named Rishi to pick up my Amazon return. Got text at 7am stating they wo... See more

I will NOT accept packages from any vendor who will only use Dragonfly. They are real quick to ask, where do you want your package left, etc. and then NEVER follow their own delivery instructions. Eve... See more

Some of my Amazon orders (who knows which ones? it's like a bizarre roll of the dice) are unfortunately "fulfilled" by this Dragonfly company. Multiple times now, they give up on delivering my package... See more

The worst shipping company I have ever been forced to use. Constantly late deliveries, often 'lost' or severely damaged items. Drivers do not understand simple instructions of where to leave items... See more

Worst experience of all. They send multiple notifications that they will be there in an hour. But then come later every time, after business closing time and can't deliver. The 3rd attempt was during... See more

Worst delivery service ever. Frequently delivering packages a day after they're supposed to arrive. I'm supposed to get a package today that I need by tomorrow, they've had it since 4am, it's now al... See more

Delivery instruction on my account are CLEAR! Packages tossed on the front step - secure delivery box was approx 12” away and driver chooses not to use it or follow instructions! With all the pack... See more

There is no way to contact Dragonfly from their website and their support ticket submission page is broken so I am posting this here hoping someone from Dragonfly sees this. A Dragonfly Mercedes S... See more