Dragonflyshipping Reviews 1,740

They just do what you would expect of a delivery service and more. Delivery drivers will shoot you a text/call if there are any issues and they need a quick response. Always timely with their deliveri... See more

Ordered something from Amazon and surprised to see a new delivery service used twice now. The email updates are good but it would be better if a shorter delivery window was given rather than just sayi... See more

Ordered with a next day delivery as I needed it by 18:00 next day. They delivered earlier than I expected and provided detailed status updates

I recently ordered from Amazon and I would like to say that this was a great delivery. I asked the delivery person to leave my order at the doorstep as I was away. He delivered the order safe and secu... See more

Even though our home is difficult to find, the delivery person was resourceful and didn't give up. He was also very friendly, which is always nice.

Read a lot of negative reviews about Dragonfly Shipping (after ordering via Amazon) and worried my package would end up with the same fate. However—it arrived on time and in perfect condition. Communi... See more

Awful service. Took photos claiming they delivered the package in the lobby, and it wasn’t there when I checked. Didn’t bother ringing the doorbell or coming to our door. Will have to claim a refund f... See more

Absolutely the worst shipping company. Everytime I order from amazon I'm hoping it's not them doing the delivery. Something goes wrong 8 out of 10 times. Either they leave the pakkage at the wrong adr... See more

Delaying delivery. Amazon clearly states item would be delivered today and that parcel has been handed over to dragonfly. When i checked dragonfly tracking site, "apparently" package still at merchant... See more

There is only an option to let them know if they can deliver it somewhere around my house. I live in an apartment building in an alleyway in a city centre in the Netherlands, so no just ring the doorb... See more

Adequate pictures of dropping the package in our mailbox is sent with the message that the package was delivered. Very handy and reassuring!

Dragonfly is only good at sending me random pictures of the delivery person's car or houses hundreds of meters down my street. I am absolutely baffled Amazon gives this company money. They have failed... See more

The driver followed the delivery instructions: phoned me and waited for me to pick it up in person the parcel.

Delivery Person Youssef is a theft. Delivered to neighbour which is three streets away. Arrived there - the proof of delivery were two photos which doesn’t Match. Customer Service After 28 mins waitin... See more

Benyamin delivered my item and he was polite and followed instructions. Happy he delivered my package promptly.

Worst delivery company I have ever dealt with. They don’t provide any delivery time slot at all, then after two failed attempts, they simply dump the package in front of your door, completely expos... See more

The delivery guys use phone that show unknown name & a number when you try to call it back, it says the number is no longer in service. They have a terrible track record of dropping & going. This... See more

Absolute worst delivery service I've ever encountered. Simply failed to show up twice now, and now they've messaged me that if they can't deliver my package on the third try, it will be returned to se... See more

Fourth time the deliverd at my house in thr Netherlands. Exeptional good service. No complains at all.

If they're was a possibility to leave a negative number of stars, I would do it. The worst shipping company ever. No update on the parcel since the last 2 days after getting an email sayng it will co... See more

Worst carrier ever: the package tracking is fake. The item was marked as delivered (at midnight...), but there was not even an attempt to do it. The customer service is completely useless, didn't make... See more

"Unfortunately, DRAGONFLY wasn't able to complete your delivery and needs additional information to try again. We're sorry for the inconvenience." I got this message FOUR times, and I was always at... See more

First time I got a delivery from them. Possible wrong address they say. I left delivery instructions, because they say I can, left my frigging phone number. I hadn't heard shit. Customer service?... See more

Useless company. Every time I get an email and I see it is going to be delivered with Dragonfly I just know my order will be days delayed/late or not delivered at all. They make fake delivery attempts... See more

They don't ring the doorbell. The only time he rang the bell is because he delivered it in the mailbox and forgot to take a photo... just overall unprofessional and you don't recognize them as a del... See more

Terrible, took 1 week to deliver the package from the local hub to my address. Track and trace said Dragonfly tried to deliver the package, but the company was closed (???). I was at HOME all day. Two... See more

For the first time that Dragonfly dus a delivery by me. It was on time ander correct delivered. Keep on going

Why bother? Dragonfly gives a 2–10pm delivery window with no accurate tracking. I ordered through Amazon on Saturday with a Monday delivery promised. By 15:25 there were still no updates beyond “... See more

I ordered a package 2 months ago and it's still not here, it takes 2-3 weeks per update. The previous shipping company that passed it onto them tried to email them ovrr a week ago, and they haven't re... See more

Worst shipping company ever the courier did not call did not come and he just sent a notification that he attempted which is lie, and package could not be delivered. I called their customer service. I... See more

Say they tried to deliver but couldn't as i wasn't home and neither were the neighbours. Total bullshit, I was at home when the message arrived and was sitting 4 meters from my front door. They haven'... See more

Email saying they couldnt deliver as we were not home. Load of crap, we are here and theres a note on the window saying that packages can be left in the carport. Looked at security camera and he was n... See more

Intelcom/Dragonfly is an absolute GARBAGE company. Over the past 6 months, I've only had 2 of 6 shipments make it to me at my home, even after providing everything down to my flipping GPS coordinates,... See more

This is exceptional service! They always keep you very well and regularly informed. Very impressed with Dragonfly!!!!

it is too bad that there is no option to select 0 or even less stars. 2 packages within 2 days reported to be delivered, however never received. Contact with the (Dutch) customer service desk doesn’t... See more

Dragonfly did sent a message that they were on their way. Next message that the package (from Amazon) was delivered. But nothing arrived at my place. Also not around my house or at the neigbours. The... See more

Bad service, package delivery attempt 4 hours later, after the 4 hour window, and not delivered eventually, but marked as delivered. Zero support, phone support not possible due to 'technical issues'... See more

I’ve used this company twice, and unfortunately both experiences went wrong. The first time, my order was lost entirely and I had to place a new one. This time, the package was delivered to the w... See more

I wanted to give half a star but not possible sadly. Dragonfly has shipped my item so late, it was around 20:30 and at that point, they left my package downstairs, not even bring it to my door, and... See more

DragonFly was not able to deliver my package right ONCE! I ordered multiple packets from Amazon. NONE of these packets was delivered right. I even called to add a detailed description after the first... See more