Eurosender Reviews 56,864

I used their services to get a lens shipped via fedex. Their prices were very good. FedEx however had my information wrong in their system whereas all was indicated. Danijel has been helping me reso... See more

Had good experience with Eurosender. They were quick, managed questions timely and I received my pickup parcel from a hotel in Marsa Alam, Egypt asap for a decent price via Fedex. They replied short n... See more

Euro-sender is simply outstanding: flexible, easy to reach, super friendly and always solution-oriented. No hassle with insurance, no drama about address changes — they just fix it. Where other... See more

Look, price wise nothing unbeatable, ill go into details dedicated things I send thru them( I did bought sturdy carton boxes), but I sent a ninja creamer(ice cream machine),kitchen aid,clothe/shoes... See more

I am very pleasantly surprised by the level of support, especially from Ms. Spela Pamela. She always responded to emails promptly and provided valuable information. If every help desk and customer ser... See more

I used the full van delivery service to transport goods from Germany to Spain. The organization from Eurosender (especially from Jan) was great and uncomplicated. Jan was very attentive and helpfull.... See more

The platform is really easy to use, and the prices are very good. I sent a box from Estonia to Spain, and these were the best prices I could find. I think the customer service is amazing. Barbara... See more

I used then to send 4 packages to Spain they charged my paypal account the double amount pretending one package was 184 cm instead of 84cm long....they asked for picture I send picture ...they used my... See more

Excellent customer service experience. At AI/Chat bot era, its rare to be able to speak with an human being, and what a difference!! Laura Franco was extremely kind and efficient pointing out a... See more

I booked a package shipping from Netherlands, and ran into problems because there is no way to reach out to the store to ask them to help with print out and attach the shipping label. Jovana has helpe... See more

Courier never showed up on two scheduled pickup days. I waited at home the entire days and was repeatedly told the pickup would still happen, which it didn’t. I was forced to use another carrier last... See more

I ordered document shipping from Israel to Tbilisi, Georgia. Paid in full upfront. Several days have passed and NO ONE has come to pick up my package. I contacted the local courier service directly —... See more

I used Eurosender to ship some boxes with personal belongings from the UK to Spain. Because of the post Brexit rules the process was complicated and at one point I thought I would have to pay €200 in... See more

Yesterday night while booking a shipment I put a wrong delivery address. I sent a message to the customer support to change it and the next day morning I called them on the phone. They answered very f... See more

I needed to receive documents (delivery from Kazahstan to Dublin mind you) and I got my package in 3 days after it was collected and I still can't believe it's even possible. I have read negative r... See more

Fast handling, fast and efficient replies, and awesome flexible options in the local couriers (Fedex, GLS, etc.) that you can select (contact Eurosender support directly). In my case, I needed a p... See more

I sent the package via Eurosender, and DPD came to collect it. I didn’t receive a tracking number, so I contacted customer support the following day to ask why. Jovana answered my call and resolved my... See more

Amazing support. DPD has missed my parcel, I submitted an issue, Alexandra Kritikou quickly reached out to me, then to DPD, the parcel was quickly found and sent for delivery. Love the rapid replies... See more

I recently started using Eurosender for my ecommerce business shipping different kinds of packages both small parcels and big pallets. Today I spoke with Anne-Sophie about a questions with my first s... See more

Absolutely appalling service, the pic up never happened and now they won’t refund me. My 90 years old grandmother waited two days for them to show up (FedEx organised by eurosender) - cost me almost... See more

I was very pleased to be assisted by Danijel. I received detailed explanations and received shipping labels online. It was a real shame that I had to stay home all day to hand the pac... See more

This is not a company, it’s a disaster. When everything goes according to plan, it works fine. But the moment something goes wrong, it turns into a nightmare. It is almost impossible to get throu... See more

I sent two luggages with a 30kg limit each, but I only sent 23kg per luggage. Despite this, Eurosender is charging me 66 euros, claiming I didn’t put my luggage inside a cardboard box. This makes no s... See more

Hidden Fees – Not Worth It Booked a shipment for €25, only to be charged an extra €66 two months later for "improper packaging"—something never clearly mentioned on their site. I followed the sa... See more

I've been using Eurosender to ship my things from one country to another while I'm doing my Erasmus masters in Europe. Amazing value for money, just make sure you take pictures (proof) of your package... See more

Good customer support from Jovana C. - really make the difference here.  About delivery's and time table is not accurate as you need more than a week to co... See more

Ordered document shipping with next day pick up and delivery for €52. It's now been over 5 days and the documents still haven't even been picked up! I emailed them 4 days ago to notify them a... See more

Lost my stuff, and refuses to pay any refund Eurosender is a scam. They use the cheapest delivery company they can find, ordering the lowest fare they can. Because they literally do not care a... See more

Only use if you are desperate - likely to charge you triple after delivery. Incurred additional (double what I initially payed) charges for supposedly overweight and items which where to big. This... See more

Avoid Eurosender at all costs. Paid €517 upfront for a simple shipment of 11 boxes. Courier showed up unprepared and left. It’s been 3 weeks of lies, excuses, and zero resolution. I’ve cal... See more

We shipped our belongings from Portugal to Spain with Eurosender — two large boxes. One was damaged, and the second was sent back to Portugal for no reason, even though we provided a complet... See more

This is the 2nd time we used Eurosender. Due to logistic changes we need to change the delivery destination (before shipping), Yulia has been very helpful by providing swift response and addressed our... See more

I shipped 6 insured parcels with Eurosender from Budapest to Finland. One package never arrived, and they never compensated me or followed up. Nearly 3 weeks later, I received 3 separate emails deman... See more

Don’t even think of using their services! I wanted to send my packages from Germany to Ireland. I scheduled the pick up three times (!!!) - nobody showed up on any of those dates. I am very disappo... See more

Terrible service, paid for same day pick up, paid extra for faster delivery and nearly 48 hours after putting in our parcel pick up order the parcel still has not been picked up. Customer service is a... See more

We’ve been shipping worldwide for over 20 years, and whenever a package was lost, no courier ever managed to recover it. This time, thanks to the Eurosender support team, a shipment we thought was go... See more

First time using eurosender. Actually amazed by the quality of service at relatively very affordable price. Called in to resolve some issues with pick up day and I was InTouch with a customer service... See more

No confirmation emails after payment or account creation. It’s important for me to stay updated about the shipping, but I’ve received nothing. The site is buggy and failed to connect to supp... See more

Avoid at any cost! Asking for extra money becuase the weight was heavy but when I checked from actual delivery company - the coureir was actually underweight! Such a frud company! Never again.... See more

I was reluctant to hire Eurosender to help with a shipping of important items from Portugal to Sweden, due to some of the reviews. Now that all the items/boxes were delivered, i must say that the se... See more

I was pleased with the delivery. We sent Christmas parcels and documents to partners, mainly to the EU, UK, and Kazakhstan. Fast and high-quality. I needed support twice – they responded quickly, expl... See more