Fresh Clean Threads Reviews 495

Look the shirt is ok overall but my gripe is the neck, like how can you sell a 3xl men’s tshirt and not consider the neck width ; I felt like I was being choked by a midget . I hope this company hears this loud and clear and does something about the neck width.. I’m returning my order.

I am amending my review for fresh clean threads.
After a little back-and-forth, fresh clean threads finally refunded me my purchase price.
I will continue to order from them as they are a good company and mistakes do happen. I’m just happy that they were able to finally rectify it.
Thank you trust pilot and fresh clean threads.

I ordered a hoodie for my son who was going to be visiting us for his birthday. They delivered it to the wrong address for whatever reason. Then they sent me a new one that arrived long after my son ended his visit. I had to ship it at my expense.
I’ve contacted them and they’ve offered me a 10% coupon which is a slap in the face to me doesn’t even cover the shipping that I had to pay.
I had ordered quite a few things from them over the last few years. Not anymore.

Shipping was weeks late, shirt quality was meh at best

My order stayed that it was delivered on the 19th. It was never received. I contacted customer service on the 20th. I was asked to double check and see if it came on the 20th. Sadly it didn't. Taylor, the customer.service rep, jumped into action and immediately got a replacement order together for me. I was amazed! I can't say how much I appreciated the exceptional service and on a weekend.

The quality of the product has gone hill dramatically over the last few years. Cheaper material, the shirts don't hold up at all. Customer service will gaslight you (nicely) that your issues with the product are intentional. For example, a very obviously grey shirt 'just being how their black is on this style'. Nonsense.

First off the tracking on their website is absolutely terrible. I ordered 2 6 pack t shirts. Within 2 days I got one package with 3 in it and one package with 1 in it. I go to their website and the way they list the tracking is unclickable. It only tracks the last tracking number. THEY DO NOT ship them the way you buy them. I have been emailing them everyday with super slow responses. They keep telling me to wait 24 hours then do nothing once the 24 hours is up. WHO SHIPS with DHL if you are in the states. Products arent worth the wait honestly.

Do not pay for expedited shipping with this company. I paid 16 dollars extra on 11/3 because there website advertised that it would have an ETA arrival of 11/5 and it still has not even left their warehouse let alone had a label created. When I emailed them about it all I got were excuses blaming carriers but how can it be a carrier issue if a label has not even been created an entire business day (at least) after the original advertised delivery date for expedited shipping. I worked as a shipping clerk and know this is BS. This will be my last order from Fresh Clean Threads

Wanted to follow up on my review below.
Changed my review to 5, Fresh Clean Threads reached out to me and have agreed to exchange the t-shirts.
Consumers need to recognize companies when they step up and take care of the customer
Thank you
Ordered the 6 pack Fall Essential T-shirts.
I was very happy with the product, the fabric was soft, the fit was perfect and the colors were great.
I was getting ready to order more when I washed the first 3, they all shrank at least half a size
By the way I followed the washing instructions

I bought three of their boxy tees - two white and one black. They arrived in about a week, fit was fine, however I really did not like the material. They were more like a man’s undershirt than something you could wear on its own. Too thin.
I’m returning them, but they’re charging a restock fee. They don’t call it a restock fee but it’s a restocked fee nonetheless I would tell you that their quality is not what they say it is.

All the white shirts a i got (3styles) all are semi see-through. So if your tan like I am or dark skin your getting nips and defined body shadow. Im in great shape but the material just hangs off of me. 6ft2in broad shoulders ordered the xl long. First unless you are 7ft you dont need fall. The sizes runs big so if between sizes go smaller. Will not be back. Returning all 17 shirts

I bought the summer pack and it am extremely happy!! These are the best shirts I have ever worn. I contacted the company about one of the shirts that the hem was coming apart before I even worn it and they already put an order in to replace it. Great customer service , even better product!! I just ordered another 5 in their bundle!! Making room in the closet for many more colors!! Thanks again FCT. Josh Merino

Placed order. Needed to change size so tried to cancel. It “wasn’t possible to cancel bc it was already being prepped” (NOT shipped mind you). Asked to just change sizes and all of a sudden they could attempt that. Then said they tried but couldn’t. Again, still not shipped. The whole time they assured me I could exchange once received. Tried doing the return and I’m not eligible bc the items were on sale. They knew the WHOLE TIME I wouldn’t be able to return or exchange and they shipped me what I didn’t want so they could get me to buy another order. TERRIBLE business ethics and I will NEVER buy from them again!

Edit: The company corrected their error and I got the shirts I originally wanted.

Purchased 5 Henley shirts which shipped quickly. Opened 1 shirt and did not like the fit. Initiated a return via email, FCT provided the shipping label, mailed it the following day, and 2 days later I had a refund. The shirts did not work out for me but their customer service/processes are spot on!

Initially loved the shirts and the fit. Bought a multi pack. After two washings and actually hanging to dry there are multiple small, pinpoint holes on the front of 3 of the T-shirts. Save your money!

While these shirts fit nicely and are ultra soft, the piling at the collar after two washes is ridiculous. I’m disappointed in the shirts and will not order from this company again

Poop customer service, first my orders lost and never processed, than my ordered items arnt in stock. No idea when the rest of my order will actually be processed or shipped, they give you a slap in the face and expect you to thank them. Avoid at all costs.

I've not received my shirts yet but now am worried I've made a huge mistake! I'm fine paying an average of $15/ shirt, and paying $8.95 for shipping in order to avoid paying $55 more to $100 just to get free shipping. That would be wasteful of my money. I will update my review once I get the goods in hand and provide an honest review. That said, I'm hoping my purchase is not that huge mistake!

Scummy spam garbage. I never visited their site or asked for marketing emails in any way. I've attempted to unsubscribe through the link on their emails but I still see the emails coming through. I've had to report them as spam in gmail. Gross marketing practices that ensure I'll never be a customer.

1st time buyer...really, this is your best effort even charging shipping and handling? DHL to USPS service from VA to FL taking at least 9 days before it's handed off to USPS? You just lost a customer for life. THRIFT store service at premium prices, great business model. I get far better free S&H from Amazon or even basic entry brands like GAP, let that sink in.

*edit* they reached out and I supplied them with their requested info, only to get a generic discount-store level response, what a joke! They even turned off their Google Reviews LOL wow, this company will not be here for much longer, terrible service, and all of these abysmal reviews will show it along with their negative facebook reviews that they can't censor...

***EDIT AGAIN 04.29.2025*** this company did not do anything, on top of it, their shirts are ill-fitting and now I have to return it...AND they don't even refund the original shipping...DO NOT BUY FROM THEM

Fresh Clean Threads Review

I wanted to wait at least a year or two to write this review even though I wrote one right after I received my threads. Im 5’7” 165 lbs athletic build. I used every one of my tshirts, polos, tank tees and hoodie. And because I am on a retiree budget I always look for the sales and discounts, but for the price on the way they wash, dry, fit, feel and how I use them I absolutely love them. Most importantly my wife loves the way I sport them all she actually picked out and bought my last order and we will definitely continue to purchase more. Thank you FCT for keeping your products affordable and with attention to detail. And when FCT delivered the product one time to the wrong address(that being our fault) you guys immediately responded and took care of the problem. 👍🏼👍🏼