I am very impressed with the Botslab Video Doorbell! The setup was super easy, and I love that the 16GB memory is built right into the chime—no need for extra SD cards. The video quality is crystal cl... See more
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Company details
- #7 of 19 best companies in Security Equipment Store
Written by the company
Botslab, your trusted partner in smart security solutions. We offer cutting-edge dash cams, video doorbells, and security cameras designed to keep you safe at home and on the road. Experience advanced technology, seamless connectivity, and reliable protection—all in one place. Stay secure, stay connected, with Botslab.
Contact info
United States
- +1 833-603-6080
- [email protected]
- global.botslab.com
Replied to 57% of negative reviews
Typically takes over 1 month to reply
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I was at a point of doing a return pf…
I was at a point of doing a return pf thr DsshCam. But the service rep " Yana " being very nice and helpful prevented a unsatisfied customer snd return.Thank you so much Yana! Now for the product. I dont see the purpose of having a live feature on the Cam , When it only works within 5 feet of the Cam and one must view many files to see if anyone was lurking around the car. I had to hardwire mmy DashCam. So, from a security perspective Im not satisfied for more reason than one. I do feel its excellent for driving I give a score of 4.5 that's it. Break in and theft I give a score of 2. I would have return the product perhaps if I didnt hardwire it..I spent 2hrs searching through video short video clips. So, Yana's customer service was the best of all. Oh! the quality of the DashCam is a perfect 5
Car accident footage
Installation and connecting is easy and when I was involved in a car accident the dashcam had all the footage I needed for evidence to ensure that I was not at fault.
The Ease of set up is very good,the app…
The Ease of set up is very good,the app interface is really easy to use,and my Doorbell camera detected 2 criminals trying to steal from my Garage,the Police viewed the crystal clear footage and were able to arrest and prosecute them.Thank you Botslab
I love how clear the clear view
I love how clear the clear view, the quality, the appearance and this system is so intelligent ... I'm sticking with Botslab...
Jimmy
Jimmy
Great pro R810 door bell, ordered a angle mount from customer service received it four days later free of charge, great customer service
Highly recommend this door bell.
I am very disappointed with my…
I am very disappointed with my experience ordering from Botslab.
I placed an order for the Botslab Dash Cam G980H Multi-Channel (4 Cameras) along with the Hardwire Kit Type-C on October 25, 2025, through the official website global.botslab.com.
Unfortunately, I never received the items I paid for. The tracking shows “Delivered, Left with Individual,” but the package was never delivered to me
I immediately contacted Botslab’s support team, but they did not provide any effective help or communication to resolve the issue. My forwarding company confirmed no delivery was made, and USPS also has no record of it being handed to the correct person.
This experience has been extremely frustrating — not only did I lose money, but I also did not receive the products I ordered.
I hope Botslab takes customer delivery issues seriously and improves their after-sales support, because right now it feels like there is no accountability once the product leaves their warehouse.
Prompt delivery it was worth the buy
Prompt delivery it was worth the buy. Im so happy it arrives fast. Thank you ao much. Will be makung another review after i installed it. Thank you so much.
I haven't received any shipping or…
I haven't received any shipping or arrival information
Great Quality Camera
Great Quality Camera. Wish I can access it without car being on.
Botslab makes a high quality product…
Botslab makes a high quality product and provides excellent service. I needed to order an additional angle mount for my doorbell. They were very quick to ship it right away. Good quality product, great doorbell without monthly fees. Liked the doorbell so much I ordered an indoor camera. Great quality picture. I ordered two additional outdoor security cameras. I have not installed yet, but appear to be high-quality and very functional.excited about these cameras. So happy to have found a company that builds a great product without trying to suck you into monthly fees.
Salve il mio pacco non è mai partito…
Salve il mio pacco non è mai partito cosa si deve fare mi date una risposta ho scritto tante mail ma nulla 😡🤬🤬
Ordine BLW3131 confermato
Hi, my package never left. What should I do? Can you give me an answer? I've written so many emails but nothing. 😡🤬🤬
Order BLW3131 confirmed.
I emailed them to change my order and…
I emailed them to change my order and they responded back immediately. They were able to resolve my request quickly and to my satisfaction. Great communication.
Excellent quality
Excellent quality. I’ve already purchased a second G980H multi-channel for my wife and recommended to 2 coworkers. *note: the polarized filter does not fit the G980H multi-channel unit only fits G980H (yes they are different!) But you can adjust the amount of light that enters the lense counteracting glare.
Product is awesome would recommend it.
Amazing 👏🏾 and worth every dime.
Amazing 👏🏾 and worth every dime.
They have customer service literally 24/7
After finally getting tired of not…
After finally getting tired of not being able to see my landing in front of my front door where all my deliveries are left I purchased a Botslab door bell camera. OMG I can now see right down in front of my door and the whole landing area and so much more. THANKU Botslab!!!!!!
Great Doorbell
Great Doorbell, works really well and the battery lasts a long time. Really pleased that I purchased this after it being recommended to me.
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