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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the products offered by the business, highlighting their high quality and seamless user experience. Consumers appreciate the advanced technology integrated into the devices, as well as the intuitive and user-friendly app that complements the hardware. People have consistently praised the company's products, such as video doorbells, cameras, and vacuum cleaners, for their ease of installation and reliable performance. Reviewers also value the clear picture quality and various functionalities, including motion detection and easy maneuverability through the app. The general consensus is that the company offers excellent and economical products, making them a worthwhile investment for home security and convenience.

Based on these reviews

Rated 5 out of 5 stars

I am very impressed with the Botslab Video Doorbell! The setup was super easy, and I love that the 16GB memory is built right into the chime—no need for extra SD cards. The video quality is crystal cl... See more

Rated 5 out of 5 stars

We purchased the R811 Pro Video Doorbell last December. Installation was a breeze, with no issues cropping up. We have tried various features on the camera and are pleased with how we interact with th... See more

Rated 5 out of 5 stars

I have many different producs now from Bitslab. Ranging from Vacuum Cleaner, to dash cams, to fixed cameras and dual lens PTZ cameras. Also a video doorbell. Most of these products have worked exactl... See more

Rated 5 out of 5 stars

10/10 doorbell camera. This doorbell camera hardwired is very simple to install. Does come with option for battery power only. Multiple different detection settings from low to high- mine is currently... See more

Rated 3 out of 5 stars

Is easy to install, package notifications works great, good picture up to 20’. The major drawback is distance. It’s only good for 25’, most houses in Canada are built a minimum 20’ from the curb but... See more

Rated 4 out of 5 stars

It would be 5 stars but the only significant problem is that the door unit must be within about ten meters from the chime/control unit. So if your kitchen is more than 10 m away but you need to h... See more

Rated 4 out of 5 stars

Great ring cam..works as expected and at a fair price. Only problem I have is when deleting from the "local" file, there is no option to delete "all". Have to delete one by one. Overall, I would defin... See more

Rated 5 out of 5 stars

Excellent doorbell camera. I have the R811 and the R810. The menus are a little different but mostly the same options minus the angle bracket. I have recommended the cameras to family and friends wh... See more

Rated 4 out of 5 stars

I have an outdoor camera and a 360 S50 robot vacuum cleaner. Both are excellent devices, from the quality of the materials, to the intuitive interface, but above all, what has amazed me is the after-s... See more

Rated 5 out of 5 stars

I own several products from Botslab over the past 5 years mostly security related items from video doorbell to dash cams. I have encountered issues with product setup and settings on several newer pro... See more

Rated 5 out of 5 stars

The Ease of set up is very good,the app interface is really easy to use,and my Doorbell camera detected 2 criminals trying to steal from my Garage,the Police viewed the crystal clear footage and were... See more

Rated 5 out of 5 stars

I have two pieces of kit from Botslab now and both have been great, there are clear illustrated instructions for setup and I’ve experienced fast reply from support when had questions. Both the doorbel... See more

Rated 5 out of 5 stars

Once, again Botslab is a excellent and economical substitute for ringer, It is efficient when it comes to recording and if you have to alert the person you are aware their on your property. Since I'v... See more

Rated 5 out of 5 stars

I have a Botslab S8+ Hoover, it has been dutifully doing it's job for several years now, with no cause for concern. Much better than my previous hoover, but help from Botslab is always quick if there'... See more

Rated 5 out of 5 stars

Got a recommendation from a friend about this dashcam and must say I had not even heard of Botslab before this. Went ahead and got the G980H model which did not disappoint. Easy and straight fo... See more

Rated 5 out of 5 stars

Botslab makes a high quality product and provides excellent service. I needed to order an additional angle mount for my doorbell. They were very quick to ship it right away. Good quality product, gre... See more

Rated 5 out of 5 stars

So simple to install and use. I had an issue when connecting to the app, but this was quickly resolved by the online support (on a Sunday afternoon) who were patient and helpful. Ongoing use has be... See more

Rated 5 out of 5 stars

Bought the Botslab g980h dashcam and installed ony Kia Sportage. Easy to install and was a great recording both front and rear. I recently changed my car to a Suzuki S Cross and removed the dashcam... See more

Rated 5 out of 5 stars

Have been using Botslab Indoor Cam Pro C221for past more than 6 months and I’m very satisfied with the results. The quality of output images, video and maneuverability through it app is seamless. Have... See more

Rated 5 out of 5 stars

Excellent quality. I’ve already purchased a second G980H multi-channel for my wife and recommended to 2 coworkers. *note: the polarized filter does not fit the G980H multi-channel unit only fits G980H... See more

Rated 5 out of 5 stars

Purchased a doorbell Botslab R810 in January 2025 to replace my Ring doorbell, and I was pleasantly surprised with the whole thing. My main reason for the change was the rising cost of subscription of... See more

Rated 5 out of 5 stars

We have had our cameras up two weeks now and I have been amazing. Starting with the setup all the way to installing the cameras everything has been so easy. We are very pleased with picture quality da... See more

Rated 5 out of 5 stars

Excellent camera with clear pictures and videos. The indoor cam tracks motion movement and takes pictures of unknown faces. It’s AI incorporated which makes a must have smart indoor cam. The Botslab p... See more

Rated 5 out of 5 stars

I not heard of Botslab before I started looking for a dashcam but saw there was lots for good reviews. I have the G980H model which has a forward and rear facing cameras. Installation was str... See more

Rated 5 out of 5 stars

I bought two of the Botslab R811, Doorbells, one for my son and one for myself. It was very easy to set up, only several minutes. The Doorbell it self, if fantastic, it has everything and more, you ha... See more

Rated 5 out of 5 stars

I was at a point of doing a return pf thr DsshCam. But the service rep " Yana " being very nice and helpful prevented a unsatisfied customer snd return.Thank you so much Yana! Now for the product. I d... See more

Rated 5 out of 5 stars

Overall I’ve been very pleased with the brands products. I have a doorbell and an outdoor solar camera and both have behaved wonderfully. The outdoor camera is so hands off it’s nice, I access it when... See more

Rated 5 out of 5 stars

Botslab makes excellent products, their support has been very responsive (suggestions I made led to software updates), and their cloud services are reasonably priced. The Indoor Cam 2 has great AI fea... See more

Rated 5 out of 5 stars

I have bought a Botslab Dashcam G980H and that the bast buy ever. The recording quality is great and installation was quite a easy process. Though it would be nice to provide the extra cable to provid... See more

Rated 5 out of 5 stars

My first doorbell camera and I am very happy with the ease of installation, quality of day/night footage, ease of phone app, etc. Have now been using for just over a year now and have had no problems... See more

Rated 5 out of 5 stars

At first I only tried using Botslab products, but after 2 months I bought 1 more, because the product is clearer and easier to set up and operate. So I want to replace all the old CCTV cameras with... See more

Rated 5 out of 5 stars

Jimmy Great pro R810 door bell, ordered a angle mount from customer service received it four days later free of charge, great customer service Highly recommend this door bell.

Rated 5 out of 5 stars

Just CANT ASK 4 BETTER! Does more than any previous Ring...Blink...doorbell cam is previously owned! I've had several coworkers switch to this product!

Rated 5 out of 5 stars

Really like that you can extend the range of what you need to pick up. The was a shooting in our neighborhood (totally unexpected) I've extended it to almost max so if this happens again we'l... See more

Rated 5 out of 5 stars

I own several products botslab. I've had the 360 doorbell, which is no replaced by the new R811. I have a couple indoor camera's that I use when I'm not home. All great products. Easy setup and easy u... See more

Rated 5 out of 5 stars

After finally getting tired of not being able to see my landing in front of my front door where all my deliveries are left I purchased a Botslab door bell camera. OMG I can now see right down in front... See more

Rated 5 out of 5 stars

I appreciate this door camera. I will recommend it to anyone. Just follow the installation instructions and it works fine. I purchased it three months ago and so far so good. It’s nice and convenient.... See more

Rated 5 out of 5 stars

Have used botslab indoor camer with ai enabled featurs.detecting pets as well. With great quality and calling gesture enabled is really nice feature.

Rated 5 out of 5 stars

I brought a dash cam, I am very impressed with the quality of the video, it easy to connect and download. I had one minor issue, but Botslab immediately sorted my issue out. I would recommend th... See more


Company details

  1. #7 of 19 best companies in Security Equipment Store

Written by the company

Botslab, your trusted partner in smart security solutions. We offer cutting-edge dash cams, video doorbells, and security cameras designed to keep you safe at home and on the road. Experience advanced technology, seamless connectivity, and reliable protection—all in one place. Stay secure, stay connected, with Botslab.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

5-star
4-star
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1-star

Replied to 57% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I was at a point of doing a return pf…

I was at a point of doing a return pf thr DsshCam. But the service rep " Yana " being very nice and helpful prevented a unsatisfied customer snd return.Thank you so much Yana! Now for the product. I dont see the purpose of having a live feature on the Cam , When it only works within 5 feet of the Cam and one must view many files to see if anyone was lurking around the car. I had to hardwire mmy DashCam. So, from a security perspective Im not satisfied for more reason than one. I do feel its excellent for driving I give a score of 4.5 that's it. Break in and theft I give a score of 2. I would have return the product perhaps if I didnt hardwire it..I spent 2hrs searching through video short video clips. So, Yana's customer service was the best of all. Oh! the quality of the DashCam is a perfect 5

January 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Car accident footage

Installation and connecting is easy and when I was involved in a car accident the dashcam had all the footage I needed for evidence to ensure that I was not at fault.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

The Ease of set up is very good,the app…

The Ease of set up is very good,the app interface is really easy to use,and my Doorbell camera detected 2 criminals trying to steal from my Garage,the Police viewed the crystal clear footage and were able to arrest and prosecute them.Thank you Botslab

December 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Jimmy

Jimmy
Great pro R810 door bell, ordered a angle mount from customer service received it four days later free of charge, great customer service
Highly recommend this door bell.

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with my…

I am very disappointed with my experience ordering from Botslab.
I placed an order for the Botslab Dash Cam G980H Multi-Channel (4 Cameras) along with the Hardwire Kit Type-C on October 25, 2025, through the official website global.botslab.com.

Unfortunately, I never received the items I paid for. The tracking shows “Delivered, Left with Individual,” but the package was never delivered to me

I immediately contacted Botslab’s support team, but they did not provide any effective help or communication to resolve the issue. My forwarding company confirmed no delivery was made, and USPS also has no record of it being handed to the correct person.

This experience has been extremely frustrating — not only did I lose money, but I also did not receive the products I ordered.
I hope Botslab takes customer delivery issues seriously and improves their after-sales support, because right now it feels like there is no accountability once the product leaves their warehouse.

October 25, 2025
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Rated 5 out of 5 stars

Botslab makes a high quality product…

Botslab makes a high quality product and provides excellent service. I needed to order an additional angle mount for my doorbell. They were very quick to ship it right away. Good quality product, great doorbell without monthly fees. Liked the doorbell so much I ordered an indoor camera. Great quality picture. I ordered two additional outdoor security cameras. I have not installed yet, but appear to be high-quality and very functional.excited about these cameras. So happy to have found a company that builds a great product without trying to suck you into monthly fees.

October 22, 2025
Rated 1 out of 5 stars

Salve il mio pacco non è mai partito…

Salve il mio pacco non è mai partito cosa si deve fare mi date una risposta ho scritto tante mail ma nulla 😡🤬🤬
Ordine BLW3131 confermato

Hi, my package never left. What should I do? Can you give me an answer? I've written so many emails but nothing. 😡🤬🤬
Order BLW3131 confirmed.

October 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent quality

Excellent quality. I’ve already purchased a second G980H multi-channel for my wife and recommended to 2 coworkers. *note: the polarized filter does not fit the G980H multi-channel unit only fits G980H (yes they are different!) But you can adjust the amount of light that enters the lense counteracting glare.

October 23, 2025
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Rated 5 out of 5 stars

After finally getting tired of not…

After finally getting tired of not being able to see my landing in front of my front door where all my deliveries are left I purchased a Botslab door bell camera. OMG I can now see right down in front of my door and the whole landing area and so much more. THANKU Botslab!!!!!!

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great Doorbell

Great Doorbell, works really well and the battery lasts a long time. Really pleased that I purchased this after it being recommended to me.

October 14, 2025
Unprompted review

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