The rep was amazing. He took the time to make sure my problem was solved.

I needed a replacement locking device for an obsolete model electrical panel.  Alldata Resource was the only source I could find a correct replacement part.  Once I was able to reach Customer Service they were proactive in helping verify the product information prior to ordering. 

The gentleman that come to our house was pleasant and knew exactly what needed to be done.

Was skeptical to order because of mixed reviews and seemingly too good to be true pricing. Even the robot (Ai) told me not to order, condemning this to be a phantom inventory scheme. We are talking 20% lower pricing than Newegg, B&H, & Amazon ($3,199.99 item). This item sells for more as used and loose on eBay, so how could I not be skeptical. Yet I gave Wamatek a try, first time ordering from them, was for the ASUS ROG NUC 2025 w/ RTX 5080. I was paranoid that my order wouldn't ship and it would take opening a chargeback to resolve, or that the wrong config would be sent (cheaper config to justify the significantly lower pricing), or that I would be confronted to pay a balance for the real pricing. I told them to cancel if this was a phantom inventory scheme, and they responded same day stating that the item was showing as in stock and would ship soon. They shipped 2 business days later (free shipping) and the item was exactly as expected. Correct configuration, matching model number, and new, factory sealed in original retail packaging. I guess they just choose to work on a much thinner margin. Much appreciated, positive feedback very much deserved here.

Don’t get google upgrade, we’re paying for 3 cameras and a doorbell. Doorbell is battery operated and never works. because the battery dies after about 4 days of use. ADT never informed us about being battery operated until after the fact. 
We were then told that because the tech guys keep cameras in their cars during winter the battery will come already depleted. 
Even when fully charged the battery on google nest doorbell only lasts about 4 days before it shuts off.
We are now in a position where we have to go to Home Depot and buy our own google nest doorbell that is wired due to the fact ADT doesn’t offer a non battery operated doorbell. They don’t tell you it’s battery operated before installation. We would have rejected the “upgrade “ had we known that doorbell was battery operated. 
Another bad thing is that it takes a half hour to reattach doorbell after charging due to a crappie mount that fights you every time you try to snap it into place.

Gabe was very helpful in handling my problem and directing me as to what my next steps would be.
Thank you

Great Customer service and quick quotes. fast and easy ordering and efficient shipping

On site technician ( Richaud)  was great and kept us informed all along the way.


Directions are not clear and what is given not enough.

I have a tracker on my vehicle with BrickHouse Security and it works great!  Quick real time updates and it keeps track of where the vehicle has traveled.  The online service is top notch!  Trish helped change my e-mail address and made sure everything was working properly with the log in.  Great company and great service!  

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