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Rated 1 out of 5 stars

I ordered a hue drum in February 2020 - they took the money on my credit card; it never arrived. I gave them the benefit of the doubt because of the pandemic and I was promised in 2021 that it they wo... See more

Rated 3 out of 5 stars

In many ways, your product and service were good. The drum itself arrived in time for our grandson's birthday, and he's enjoying it as a hand drum. However, the mallets are faulty - one of the... See more

Rated 5 out of 5 stars

I’m an Avid Fan of HueDrum. There attentiveness to Customers Satisfaction is Second to None. I was concerned that my internet purchasing was slightly dodgy but have subsequently changed my thinking.... See more

Rated 5 out of 5 stars

I saw this drum on Facebook and thought it would be nice for meditation and relaxation. While the drum did arrive a bit later than expected, due to a FedEx shipping delay, it was 100% worth... See more

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Company details

  1. Musical Instrument Store

Written by the company

Enjoy the calming, relaxing, and healing sound of the HueDrum tongue drum!


Contact info

3.6

Average

TrustScore 3.5 out of 5

161 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They took my money but never delivered

I ordered a hue drum in February 2020 - they took the money on my credit card; it never arrived. I gave them the benefit of the doubt because of the pandemic and I was promised in 2021 that it they would resend. I’ve been emailing ever since and was strung along for a while - now they don’t even reply.

July 1, 2025
Unprompted review
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Rated 5 out of 5 stars

my toddler absolutely loves makes…

my toddler absolutely loves makes beautiful music tones with this drum the only suggestion is the balls on the end of the drumstick are a choking hazard for small children as they do detach. so do not allow your toddler to play with the music drum unsupervised.

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

I use this bell to get the student's…

I use this bell to get the student's attention during their work cycle. Instead of a call and response, I make songs with the bell. I actually found a book online that has other songs because I didn't know the tune to most of the songs that the bell comes with.

June 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Wow!

Wow! I'd heard video ads for this item, but experiencing it at home is so much more soothing! I absolutely love the sound of this drum. It's perfect for the whole family to learn. Thanks for the fast delivery!

July 1, 2024
Unprompted review
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Rated 5 out of 5 stars

I put this out in the living room for…

I put this out in the living room for weeks, hoping my 10 yo autistic son would pick it up spontaneously and play. He did. He hasn't played any songs but likes the sound. No issues at all. This smaller size is better for him.

June 6, 2024
Unprompted review
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Rated 1 out of 5 stars

Never again

Ordered last year and was very happy with purchase. Great communication. Great value. Came back for another drum, received confirmation of order, CC charged. After 10 days (was told would receive in 2-10 business days) asked for shipping confirmation. So far have been ignored 3 times via email, 3 times contacting through site, 3 times in FB messenger and chat feature on site does not load.

February 9, 2024
Unprompted review

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