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Rated 1 out of 5 stars

Really disappointing experience. I pre-ordered a computer using Affirm and waited two weeks with no updates. I called the store, and they said they’d get back to me but never did. When I followed up a... See more

Rated 5 out of 5 stars

Love my 2019 Mac Pro i bought from you! Works amazing and i truly appreciate the incredible service and most of all your honesty about products. You care about your customers and you have a return cu... See more

Rated 5 out of 5 stars

Amazing customer service would definitely get a repair here again if I needed too. I wasn't able to pick up my laptop due to my work schedule, so the owner first told me he would stay open later then... See more

Rated 1 out of 5 stars

I call three times for know when the computer will arrive at the store but never received any information.

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Company details

  1. Used Computer Store
  2. Computer Repair Service
  3. Computer Store
  4. Computer Support and Service Company
  5. Data Recovery Service

Written by the company

MacPro-LA is the highest rated Computer service seller and repair. New, used and refurbished iMAC, MacBook Pro & Air, iPad, Mac Pro and iPhone for sale MacPro-LA The truly experienced Mac service and repair provider in Hollywood and Los Angeles


Contact info

2.6

Poor

TrustScore 2.5 out of 5

28 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Really disappointing experience

Really disappointing experience. I pre-ordered a computer using Affirm and waited two weeks with no updates. I called the store, and they said they’d get back to me but never did. When I followed up again, they told me they weren’t getting the item anymore. I even asked if we could switch to a different computer since my Affirm loan would affect my purchasing power, but they just canceled the order instead. No effort to communicate or make things right.

October 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Don't waste your time!

I do believe this is a scam company. They were listing Macbook Air models with maxed out specs for hundreds of dollars less than what comparable machines sold for anywhere else, but I kept reading online that this is a legit business. So--I risked it! Paid via CC and Paypal just to make sure I was protected. SURE ENOUGH! 48 hours later I got a cancellation email from them with absolutely no reason given. Those "too good to be true" prices they advertise on their website are indeed too good to be true. Thanks a lot for wasting my time!

September 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Best prices on the internet

Best prices on the internet. I called cause the checkout was bugging out, the guy completed payment over the phone and had me otw with my tracking number in like a minute.

October 6, 2023
Rated 5 out of 5 stars

Editing Computer

I needed a powerful machine for an editing project in Premiere Pro that had multiple layers and needed to run fast. MacPro-LA helped me find the right computer to rent, worked with my budget, and helped trouble shoot. I would recommend them.

May 31, 2023
Rated 5 out of 5 stars

Amazing customer service would…

Amazing customer service would definitely get a repair here again if I needed too. I wasn't able to pick up my laptop due to my work schedule, so the owner first told me he would stay open later then suggested to Uber it to me at no extra charges which was awesome. This is definitely good customer service.

May 26, 2023
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Rated 5 out of 5 stars

They saved me from having to buy a new laptop

I thought my MacBookPro was on it's last legs but when I took it to MacPro-LA they told me I just needed a new battery. I left it there and before I got home they texted me to say that it was ready to pick up! The price was reasonable and the service was great.

April 10, 2023
Unprompted review
Rated 5 out of 5 stars

Like New iMac

Like New iMac, fair price, fast delivery, well packed.
Ray answered my questions by phone, and delivered what he promised. This is my 1st purchase from MacPro-LA, and I won't hesitate to use them again.

May 3, 2023
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Rated 5 out of 5 stars

Love My Macbook Pro Guys!!!!!!

Love my 2019 Mac Pro i bought from you! Works amazing and i truly appreciate the incredible service and most of all your honesty about products. You care about your customers and you have a return customer here. Will be looking for another macbook in near future for my wife and will be back again. Wishing you & staff continued health & blessings from Toronto, Canada
Marcel

December 3, 2022
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Rated 5 out of 5 stars

It was fast

It was fast, easy and available! My new IMac is running great and I was able to save almost $1000 over a new one that runs just the same.

November 29, 2022
Rated 5 out of 5 stars

MacPro-LA is absolutely fantastic!

MacPro-LA is absolutely fantastic! I wouldn't buy my computer from anyone else but them. They are very honest, reliable, friendly and knowledgeable. I am not very technically savvy and I was given a lot of support setting up my computer.

December 14, 2022
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Reply from MacPro-LA

Thank you so much for taking the time to leave us such a wonderful review! We are delighted to hear that you had a positive experience at MacPro-LA and that we were able to meet your expectations.

We take pride in being honest, reliable, and friendly with all of our customers, regardless of their technical knowledge. We understand that setting up a computer can be overwhelming, which is why our team of experts is always ready to provide support and guidance to ensure a smooth and hassle-free experience.

We appreciate your trust in us and your recommendation means the world to us. If you need any further assistance, don't hesitate to reach out to us. We're always here to help.

Thank you again for choosing MacPro-LA, and we look forward to serving you in the future.

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