Moon Roast Coffee Reviews 655

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers particularly appreciate the high-quality products, noting the freshness and careful handling of the coffee beans. Many reviewers highlighted specific blends, praising their rich, smooth, and balanced flavors. Consumers also value the spot-on roasting, which avoids any over-roasted or bitter tastes, resulting in clean, fresh flavors that complement milk drinks perfectly. People consistently praise the company's service and efficient order processing. The prompt delivery and secure, beautiful packaging are frequently mentioned as positive aspects. Furthermore, consumers appreciate the personalized touches, such as handwritten notes and loyalty treats, which create a more human and engaging experience. The ease of setting up subscriptions and the availability of helpful brewing guides further enhance customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars

I really enjoyed all three coffees I ordered - Lunar, Brazil Bossa Nova and Moonshot. The roast is spot-on: nothing over-roasted or bitter, just clean, fresh flavours that really come through in mil... See more

Company replied

Rated 5 out of 5 stars

I do like starting my day with a cup of decent coffee. So I tried a few different bean suppliers (I like grinding my own at home). Moon Roast have been the best so far. They don't have a massive selec... See more

Rated 5 out of 5 stars

Superb coffee that brews beautifully in my Sage espresso machine. I've been mail ordering from Moonroast for about 4 years now, buying the Moonshot roast. Occasionally I receive a "loyalty treat" of a... See more

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Rated 5 out of 5 stars

We have been buying Moon Roast Coffee for at least 2 years now for our bean-to cup home coffee maker. We mainly buy Moonshot, but sometimes experiment with others. We haven't had a bad experience!... See more

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Rated 5 out of 5 stars

The coffee is amazing and the costumer services second to none plus it's always a person who answerres or speaks to you. This month I recieved a beautiful hand made mug with Moon Roast coffee on it... See more

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Rated 5 out of 5 stars

Thank goodness for Moonroast! I got a new grinder for my coffee machine & thought the grinder was no good as I couldn’t get a decent cup of coffee. I remembered having a cup of moonroast at my local c... See more

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Rated 5 out of 5 stars

Ruined Costa for me. Since getting an espresso machine and finding moon roast coffee merchant. I no longer enjoy coffee shop coffee from chains which is both a good and bad as it saves me money which... See more

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Rated 5 out of 5 stars

Moon Roast roast the BEST coffee with blends to suit a variety of tastes. I most enjoy the smoother, nutty flavours of Peru, Brazil and Moonshot. Subscriptions are easy to manage and delivery is speed... See more

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Rated 5 out of 5 stars

Brilliant small business. Great coffee and service. Coffee arrives fresh, and on time every month. Our last order we got a little sample bag some different coffee beans as a thank you for being subscr... See more

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Rated 5 out of 5 stars

Very impressed! Choice of coffee is great. Freshly roasted. Very fast delivery. Very nice packaging. Glad I have stumbled on Moon Roast and will definitely be ordering again

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Rated 5 out of 5 stars

The 1-2-1 personalised coffee experience was simply excellent! Dan from Moon Roast was literally a font of knowledge on all things coffee and used this to teach and demonstrate to me how to get the ve... See more

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Rated 5 out of 5 stars

My experience with Moon Roast Coffee was delightful. The coffee arrived fresh, rich in flavor, and brewed perfectly every time. It's a great choice for anyone who loves quality coffee at home.

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Rated 5 out of 5 stars

In my view consistently the best coffee around. I favour the pour over the method and will always choose an African light to medium roast. The packaging is classy, the coffee always delivers. This is... See more

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Rated 5 out of 5 stars

Arrives so quickly, most impressive. I love the whole coffee thing and have tried loads since buying a coffee grinder. All the coffee companies are great, but I keep coming back to Moonshot. It ticks... See more

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Rated 5 out of 5 stars

Sophisticated packaging and great presentation. Unusual product, coffee from China intriguing flavour combinations. Helpful recipes, precise espresso brewing guide. Tastes are as described, layered... See more

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Rated 5 out of 5 stars

This company is amazing apart from there coffeebern the best I've ever drunk. They really care for thier customers, I had the miss fortune to fall victim to a scam But this team restored my faith in... See more

Rated 5 out of 5 stars

This coffee is just amazing! Such a beautiful smooth taste. Will definitely be ordering more. Delivery fast and gorgeous design packaging

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Rated 5 out of 5 stars

It just works. Every two weeks some freshly roasted beans arrive without me having to raise a finger. The quality is always great and I never have to get anxious when supplies are running low.

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Rated 4 out of 5 stars

The Coffee is great and an even better coffee shop and food. The one down side is if you ask for delivery they use Royal Mail or as some people call them " Snail Mail". Takes too long to receive your... See more

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Rated 5 out of 5 stars

Great choice of high-quality coffees, prompt service and great delivery in a lovely secure box. This has become my 'go-to' coffee delivery.

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Rated 1 out of 5 stars

Not happy with the coffee roasting. Too dark and it was labelled med-light? The flavours do not match what’s in the bag. Woody, nutty, bitter instead of Pineapple, passion fruit. I know we can all tas... See more

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Rated 4 out of 5 stars

Love the moon roast and delivery was quick. The last 2 orders I’ve noticed that the coffee has more moisture and is heavier. Have you altered the roasting/drying cycle?

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Rated 5 out of 5 stars

Love the coffee from Moon Roast. I have just taken out a subscription for Moonshot so that I don’t run out. As always super quick delivery.

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Rated 5 out of 5 stars

As always moon roast coffee never disappoints. Also saves me a lot of money as I no longer have to buy from coffee houses to get the perfect cuppa

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Rated 5 out of 5 stars

The coffee is fabulous and delivery came the next day. We have loved it since having it at our local cafe and then going on the espresso course! Thank you

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Rated 5 out of 5 stars

Ordering through the website is very straightforward and delivery was prompt. The coffee is fantastic, I love the flavour, I just wish there was a nearby retailer so I could reduce the delivery cost.

Rated 5 out of 5 stars

Easy ordering process and delivered next day. Great tasting coffee as usual with the added bonus of a one off online discount!

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Rated 5 out of 5 stars

Great selection of coffee, ordered the festive blend which is so so good. Will definitely be ordering more. Delicious!

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Rated 5 out of 5 stars

Easy to order, quick delivery and impressively packaged. Ordered as a Christmas present so can't comment on the coffee.

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Rated 5 out of 5 stars

As Always an excellent service and product . This month a lovely coffee mug as a thank you for been a valued customer.

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Rated 5 out of 5 stars

Gorgeous coffee and at a good price- speedy delivery and nicely presented. We will only buy this coffee from now on❤️❤️

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Rated 5 out of 5 stars

delivery was so fast! dispatched same day and arrived early next morning. packaged really nicely too.

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Rated 5 out of 5 stars

Easy to order and good turn around of delivery. The coffee is always wonderful. Would recommend to anyone thank you.

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Rated 5 out of 5 stars

Still haven’t found better tasting coffee, fast service and great brewing guides!!

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Rated 5 out of 5 stars

Excellent product, service easy to contact and always responds to any queries or alterations to your order. As well as been delicious 😋

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Rated 5 out of 5 stars

71% Ecuador Hot chocolate is perfect, better than hotel chocolate especially in 1K bags

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Rated 5 out of 5 stars

Great and fresh coffee delivered to your doorstep,and happy to support local business.

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Rated 5 out of 5 stars

Some of the best coffee around. I really appreciated the extra loyalty bag too.

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Rated 5 out of 5 stars

The half roast coffee is amazing. All the flavour without any of the side effects of too much coffee.

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Rated 5 out of 5 stars

Their coffee is amazing, their team are passionate about coffee and brimming with enthusiasm and advice for a novice like me.


Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Coffee Shop

Information provided by various external sources

We are an award-winning small batch coffee roaster and supply speciality hand roasted coffee for wholesale and retail throughout Hampshire and across the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

655 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very impressed

Very impressed!
Choice of coffee is great. Freshly roasted. Very fast delivery. Very nice packaging. Glad I have stumbled on Moon Roast and will definitely be ordering again

January 28, 2026
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Reply from Moon Roast Coffee

Thank you so much for the lovely review! We are thrilled to hear you enjoyed the coffee!

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Rated 5 out of 5 stars

Fresh, well-roasted coffee with great flavour balance

I really enjoyed all three coffees I ordered - Lunar, Brazil Bossa Nova and Moonshot. The roast is spot-on: nothing over-roasted or bitter, just clean, fresh flavours that really come through in milk drinks. I’m more of a latte drinker than an espresso fan, and these beans worked beautifully for that style. You can tell the coffee is freshly roasted and carefully handled. Lunar especially stood out - rich, smooth and perfectly balanced.

Highly recommend Moon Roast - great quality and freshness in every bag!

January 29, 2026
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Reply from Moon Roast Coffee

Thanks so much for the kind words! We’re really happy you enjoyed all three coffees, especially Lunar. Great to hear they worked beautifully in milk drinks and that the freshness and balance came through. Really appreciate the recommendation and support ☕

Rated 5 out of 5 stars

Great coffee …

Great coffee and look forward to my subscription every two months

January 26, 2026
Unprompted review
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Reply from Moon Roast Coffee

Thank you! We are so happy to hear you’re enjoying our coffee!

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, great coffee. What more could you want!

December 29, 2025
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Reply from Moon Roast Coffee

Thanks so much! We are thrilled you loved the coffee—and that it arrived nice and speedy!

Rated 5 out of 5 stars

This coffee is just amazing

This coffee is just amazing! Such a beautiful smooth taste. Will definitely be ordering more. Delivery fast and gorgeous design packaging

January 8, 2026
Unprompted review
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Reply from Moon Roast Coffee

Thank you so much for this lovely review! ☕️We are thrilled to hear you are enjoying our coffee!

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Rated 5 out of 5 stars

Good quality coffee

Good quality coffee. Delivery as promised

January 14, 2026
Unprompted review
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Reply from Moon Roast Coffee

Thank you for your review! We’re delighted to hear you enjoyed the quality of our coffee and that your delivery arrived as promised. We really appreciate your support and hope you enjoy many more great cups ☕

Rated 1 out of 5 stars

Not happy with the coffee roasting

Not happy with the coffee roasting. Too dark and it was labelled med-light? The flavours do not match what’s in the bag. Woody, nutty, bitter instead of Pineapple, passion fruit. I know we can all taste differently but I found this to be quite extreme. I believe, on average the roasting level to be too long/high. 12/01: Thanks fo your prompt reply. I couldn't find a way to reply to your response so adding here: Order #30881. I also received a separate 350gr Med/Light IHCafe90 from same Limpira region and bean is much lighter with fruity tones. 13/01: yes you can use my email address.

January 8, 2026
Unprompted review
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Reply from Moon Roast Coffee

Good Morning Gennaro, we apologise you are not satisfied with your coffee. We value any and all feedback to make improvements, if you could kindly provide an order number or roast date - we will have our quality control team investigate and come back to you as soon as possible.
Thank you
MR Team

ii. Thank you for getting back to us Gennaro - would it be ok to send a message to the email address associated with your order? Our QC team is performing some analysis today and we would like to keep in touch with the results.
Thanks
MR Team

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Rated 5 out of 5 stars

My favourite coffee by a mile

My favourite coffee by a mile, delivered promptly and well packed.

December 12, 2025
Unprompted review
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Reply from Moon Roast Coffee

Thank you so much for your review, great to hear your feedback! Enjoy your coffee!

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Rated 5 out of 5 stars

My experience with Moon Roast Coffee…

My experience with Moon Roast Coffee was delightful. The coffee arrived fresh, rich in flavor, and brewed perfectly every time. It's a great choice for anyone who loves quality coffee at home.

November 14, 2025
Unprompted review
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Reply from Moon Roast Coffee

Thank you so much for your review! Happy Brewing ☕

Rated 5 out of 5 stars

Excellent coffee

Easy ordering, fast delivery, delicious, freshly roasted artisan coffee!

November 24, 2025
Unprompted review
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Reply from Moon Roast Coffee

Great to hear this Robert, many thanks for your review. Enjoy your brew! :)

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Rated 5 out of 5 stars

Superb coffee

Great selection of coffee, ordered the festive blend which is so so good. Will definitely be ordering more. Delicious!

November 3, 2025
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Reply from Moon Roast Coffee

Fantastic to hear, Julie! Many thanks for your review :)

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