Mozzo Coffee Reviews 354

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the product, emphasizing its delicious flavor and freshness. Consumers appreciate the exceptional service provided, noting the company's commitment to building long-term relationships with its clientele. People highlight the speedy delivery service and the ease of ordering, further enhancing their satisfaction. Reviewers also value the company's ethical approach to business, particularly its dedication to fair compensation for farmers and its focus on sustainability. Overall, individuals express strong loyalty to the brand, considering it their favorite coffee provider due to its dependable service and personal touch.

Based on these reviews

Rated 5 out of 5 stars

Absolutely loving the beans I order from Mozzo. The decaf is the best decaf I've ever tasted (and I've tried many!) and the Classic dark roast blend hits the spot every time. Very speedy service too... See more

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Rated 5 out of 5 stars

It's always a pleasure to recieve such a personal message that's hand written. It's proper old school and shows an amazing amount of care and connection in building long term relationships. I will d... See more

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Rated 5 out of 5 stars

Such a lovely company! Great coffee and a great approach to business. I ordered for the 2nd time and recieved a personal Christmas note from one of the team, plus some freebies. I was recommended... See more

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Rated 5 out of 5 stars

I have been meaning to rate mozzo for AGES~ like years! They are by far my favourite coffee brand out there - coffee is great quality (partner is a coffee snob and agrees) and their decaf beans are t... See more

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Rated 5 out of 5 stars

If you’re looking for a dependable supplier with great-tasting coffee and a personal touch, I can’t recommend Mozzo highly enough. A brilliant local business doing things the right way. thank you once... See more

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Rated 5 out of 5 stars

We came across your coffee in a London hotel and ordered it for our Home. So far we have tried the classic and the decaf and we considered both our excellent both in quality and in full flavour.

Rated 5 out of 5 stars

Besides being amazing coffee (difficult to find great decaffeinated coffee anywhere). Their customer service is fantastic and it’s so so good to know they help the industry and people within the... See more

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Rated 5 out of 5 stars

I have bought from Monzo in the past and bought again recently. A very easy process on their updated website and the coffee beans arrived quickly, considering I ordered on Christmas Day. Had a lovel... See more

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Rated 5 out of 5 stars

Great coffee, easy to use website and the courier made sure to hand the box to me. In London we continue to experience thefts where couriers have left boxes either in plain sight or have attempted to... See more

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Rated 5 out of 5 stars

Have been using Mozzo coffee for over 5 years. I love the coffee obviously and delivery is always speedy and if there are any problems with your order you just phone and a friendly helpful member of s... See more

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Rated 5 out of 5 stars

Fantastic! I decided to buy coffee from Mozzo because I love the coffee served at Buzzed in London. It tastes just as good served at home, I am so pleased! I appreciate being able to support a good ca... See more

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Rated 5 out of 5 stars

First tasted Mozzo while I was waiting to have my car serviced at the dealership. On asking what coffee it was, I was told it was the medium blend. Absolutely amazingly smooth coffee with no bitter... See more

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Rated 5 out of 5 stars

Buy coffee from these guys!!! What an amazing company. I really can’t praise them enough! Went to a coffee shop that had the tastiest coffee me and my wife had ever had so had to ask them who their su... See more

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Rated 5 out of 5 stars

Just wanted to say thank you to the team, who were very helpful when we visited the building. They were very keen on making sure we got the right style of coffee for our flavour preferences. The coffe... See more

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Rated 5 out of 5 stars

The aroma that hits you when you tear open a fresh bag of Mozzo beans is nothing short of magical, but what truly sets Mozzo apart is their clear commitment to ethical sourcing. Knowing my daily indul... See more

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Rated 5 out of 5 stars

Best coffee and best service in the UK! From the very first order I was given personalised service, plus a few lovely extras thrown in. Grant was incredibly helpful, the delivery was so quick, and the... See more

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Rated 5 out of 5 stars

I’ve been using Mozzo coffee for a year or so now after they were stocked in a hotel I went to. Cannot recommend this company enough. Their coffee, ethics and customer service are all 10/10. The decaf... See more

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Rated 5 out of 5 stars

Fantastic coffee from a great company. I place an order every 3 - 4 weeks for coffee and last month received a fabulous surprise. I've placed 50 orders so received a whole box of Mozzo coffee as a "... See more

Rated 5 out of 5 stars

I tried the Mozzo coffee bags from a hospitality tray in a hotel and so enjoyed the smooth taste I ordered some. They arrived the next day and I’m very pleased with the flavour and strength of the cof... See more

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Rated 5 out of 5 stars

Very nice coffee and really friendly staff. The coffee always arrives the day after I order it which is fantastic. I particularly enjoy receiving the friendly communications which usually come in the... See more

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Rated 5 out of 5 stars

I was recently reminded that I have been ordering Mozzo original coffee beans online for 4 years. I first tasted Mozzo coffee at The Shed coffee shop in Taunton, loved the taste, and immediately deci... See more

Company replied

Rated 5 out of 5 stars

First, I tried the coffee at the coffee shop, then right after, bought a bean bag for home. Then ordered my first online order after finishing. I loved the taste and feeling of coffee and suggested it... See more

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Rated 5 out of 5 stars

We first came across this coffee at one of local pubs/cafes, The Mutton in Hazeley Heath. We liked it, so bought some for home. It’s great coffee and great customer service, and supports some good cau... See more

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Rated 5 out of 5 stars

Not only an excellent product, this coffee is exceptional. But the customer service is second to none, in this age of fast online stores not caring Mozzo Coffee breaks the mold, they are always more t... See more

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Rated 5 out of 5 stars

Top quality coffee - fresh and flavoursome. Also good to know it’s roasted locally so it’s as fresh as can be. Friendly team and good communication.

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Rated 5 out of 5 stars

Firstly, the coffee is amazing. Secondly, on one occasion we had a failing delivery (no fault of Mozzo), I called and the next day our order was delivered including an extra bag of coffee.

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Rated 5 out of 5 stars

Some of the best coffee I have tasted in YEARS, and all in a handy bag! Amazing brand experience with (full recyclable) packaging too - will definitely order again and tell my friends to as well!

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Rated 5 out of 5 stars

The coffee was delivered the day after ordering, now that’s a good service, More importantly the coffee is excellent. For me 16gm in 26gm out 25-26 sec for a flat white perfect.

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Rated 5 out of 5 stars

During my hotel stay, I enjoyed this coffee so much that I ended up ordering it twice. It's truly excellent!

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Rated 5 out of 5 stars

Tasted the coffee in a local restaurant and found it delicious so asked what it was! Googled and then ordered. Delighted with service and will be reordering

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Rated 5 out of 5 stars

Received my Mozzo coffee a month ago here in Bahamas. I have tried many roasters over the last 20 years and this one is tops. Wow what a game changer. Loving waking up to a fresh cup of my Mozzo c... See more

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Rated 5 out of 5 stars

Great quality coffee at a realistic price. Delivered next day with a personal note to say ‘thanks for the custom!’. Nice touch!

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Rated 5 out of 5 stars

We have been customers of Mozzo for quite a while and always had excellent service and a high quality product. Highly recommended !

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Rated 5 out of 5 stars

The best coffee I’ve ever tried! Always freshly roasted and aromatic! The team is fantastic and always give the best customer service. Highly recommended!

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Rated 5 out of 5 stars

Mozzo are a great company to deal with, they offer great quality coffee at good prices and their customer service is very good.

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Rated 5 out of 5 stars

Great service and great coffee, definitely our favourite also found Buzzd at Tower Hill serving Mozzo 👍👍

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Rated 5 out of 5 stars

Really Great Coffee - and personal service. Highly recommend. It's so good it's stopped me buying coffee out.

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Rated 5 out of 5 stars

Truly delicious espresso and next day delivery. The only downside is I end up drinking too much of it!

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Rated 5 out of 5 stars

Really like Mozzo coffee and appreciate how easy and quick it is to order and receive. Good communication as well.

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Rated 5 out of 5 stars

The coffee is first-class and the best I have had. The service around the coffee is also excellent. Highly recommend Mozzo Coffee.

Company replied


Company details

  1. Coffee Roasters

Written by the company

We’re big believers in the uplifting power of coffee, from raising our spirits each morning to fuelling positive change every day. A hub for community connection, Mozzo brings together growers, customers and drinkers to share the buzz of the beloved coffee bean.


Contact info

4.9

Excellent

TrustScore 5 out of 5

354 reviews

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Rated 5 out of 5 stars

Delicious coffee pods and speedy…

Delicious coffee pods and speedy delivery!

January 26, 2026
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Reply from Mozzo Coffee

Thank you so much, Harriet! We’re glad you’re enjoying the coffee pods and that your order reached you quickly ☕️

Rated 5 out of 5 stars

The most amazing coffee ever

The most amazing coffee ever. Super smooth house blend

January 26, 2026
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Reply from Mozzo Coffee

We’ll happily take “most amazing coffee ever”, Yasmin! Thank you so much. We’re thrilled you’re loving the HOUSE blend and its smooth finish ☕️

Rated 5 out of 5 stars

Building a relationship

It's always a pleasure to recieve such a personal message that's hand written. It's proper old school and shows an amazing amount of care and connection in building long term relationships.
I will definitely be reordering based on that connection so thank you!

January 23, 2026
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Reply from Mozzo Coffee

Thank you for the wonderful message, Simon. Our handwritten notes are a small touch, but they come with a lot of care. We’re so glad that connection comes through, and we look forward to your next order.

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Rated 5 out of 5 stars

Top quality coffee!

Top quality coffee - fresh and flavoursome. Also good to know it’s roasted locally so it’s as fresh as can be. Friendly team and good communication.

January 6, 2026
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Reply from Mozzo Coffee

Thank you for the kind review, Becky. We’re delighted you’re enjoying the freshness and flavour of our coffee. It’s also great to hear our team and updates kept you well looked after. We truly appreciate the support ☕️

Rated 5 out of 5 stars

Excellent personal service and…

Excellent personal service and acknowledgement of order backing up a delicious and well rounded coffee experience.

January 5, 2026
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Reply from Mozzo Coffee

This means a lot, Cate, thank you. We’re big believers in personal service alongside great coffee, so it’s lovely to know both came through in your experience. Enjoy every cup!

Rated 5 out of 5 stars

During my hotel stay

During my hotel stay, I enjoyed this coffee so much that I ended up ordering it twice. It's truly excellent!

January 19, 2026
Unprompted review
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Reply from Mozzo Coffee

Thank you so much for the kind words, Chris.☕️ Even better that it tempted you into a second order! We really appreciate you taking the time to share this.

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Rated 5 out of 5 stars

Great coffee easy to use website and…Great experience from start to finish

Great coffee, easy to use website and the courier made sure to hand the box to me. In London we continue to experience thefts where couriers have left boxes either in plain sight or have attempted to hide them thinking they are being helpful.

January 8, 2026
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Reply from Mozzo Coffee

Thank you so much for your kind words, Louise! ☕️
We’re thrilled you’re enjoying the coffee and that the website made things easy.

We completely understand how frustrating delivery issues can be, so we’re glad your box arrived safely in your hands.

Rated 5 out of 5 stars

Very nice coffee and really friendly…

Very nice coffee and really friendly staff. The coffee always arrives the day after I order it which is fantastic. I particularly enjoy receiving the friendly communications which usually come in the form of a handwritten card inside the box. I have no hesitation in recommending this company to anybody who likes a really good cup of coffee.

January 7, 2026
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Reply from Mozzo Coffee

Thank you so much for this lovely review, Stephen ☕️
We’re so glad you’re enjoying the coffee, and that our little handwritten notes are making their way into your day, too. All the best for 2026.

Rated 5 out of 5 stars

Excellent coffee

Excellent coffee
Excellent service

January 4, 2026
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Reply from Mozzo Coffee

Thanks, Andrew! We're glad you're enjoying our coffee and the service. Wishing you all the best for 2026.

Team Mozzo

Rated 5 out of 5 stars

Always a fantastic experience with…

Always a fantastic experience with Mozzo!
Great service and even greater coffee.

January 2, 2026
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Reply from Mozzo Coffee

Thanks, Laura! We really appreciate your support, and we're glad you're enjoying the coffee. Wishing you all the best for 2026

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Rated 5 out of 5 stars

Great coffee

Great coffee
Great service
Great website

December 29, 2025
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Reply from Mozzo Coffee

Thanks, Rob. We appreciate the support and wish you all the best for 2026!

Rated 5 out of 5 stars

Great service from great people

I have bought from Monzo in the past and bought again recently. A very easy process on their updated website and the coffee beans arrived quickly, considering I ordered on Christmas Day. Had a lovely note included welcoming me back - thought this was a charming touch. Well done all at Monzo for this.

December 29, 2025
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Reply from Mozzo Coffee

Thanks so much, Richard! ☕️

We’re so glad you found our updated website easy to use and that your order arrived quickly. It’s lovely to hear you enjoyed the welcome-back note; we always try to add a little personal touch.

We really appreciate your support and kind words, and we can’t wait to keep sharing great coffee with you in 2026!

Rated 5 out of 5 stars

Fantastic coffee

Fantastic coffee - better service!

December 22, 2025
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Reply from Mozzo Coffee

Thanks so much, Fred! So glad you're enjoying the coffee, your support really means the world to us.

Rated 5 out of 5 stars

Great coffee & service

Great coffee & service
A big thank you to Grant

December 22, 2025
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Reply from Mozzo Coffee

We’re thrilled you’re enjoying the coffee and service, Richard. A big thank you for the support

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Rated 5 out of 5 stars

Such a lovely company!

Such a lovely company!
Great coffee and a great approach to business.
I ordered for the 2nd time and recieved a personal Christmas note from one of the team, plus some freebies.
I was recommended these guys through a friend, and wouldn't hesitate to recommend to all of mine.
Mozzo offer a truly feel-good product and service, especially as they are a company that give back through the very business model.
I love it!

December 22, 2025
Mozzo Coffee logo

Reply from Mozzo Coffee

Thanks for the kind words, Sam.

We’re thrilled you enjoyed your second order (and that the Christmas note and goodies hit the spot!).

We hope you had a wonderful Christmas and that your New Year is off to a great start! Your support helps us keep giving back to coffee-growing communities, and we can’t wait to share more feel-good coffee moments with you in 2026!

Rated 5 out of 5 stars

4 years of great coffee and outstanding customer care.

I was recently reminded that I have been ordering Mozzo original coffee beans online for 4 years. I first tasted Mozzo coffee at The Shed coffee shop in Taunton, loved the taste, and immediately decided to use their beans at home. The ordering process is easy and the customer communication is great. Delivery is normally within 3 days and on the one occasion it was delivered to a neighbour, a call to Mozzo tracked it down and sorted out the problem.
I thoroughly recommend this company. It provides great tasting coffee, outstanding customer care and support for coffee growers in the country of origin.

December 26, 2025
Unprompted review
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Reply from Mozzo Coffee

Wow, thank you so much, Martyn ☕️

Four years of brewing Mozzo at home means the world to us. Shoutout to The Shed in Taunton, that’s exactly the kind of coffee connection we hope for.

Really glad to hear the ordering and delivery have been smooth (and that we could quickly sort things when they weren’t). And a huge thank you for recognising the support behind the scenes for coffee-growing communities.

We hope you had a lovely Christmas and that your New Year is off to a great start. Here’s to many more great cups ahead in 2026!

Rated 5 out of 5 stars

Delicious coffee - ethics

I had this coffee in a hotel...I've ordered twice..It's great coffee

November 27, 2025
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Reply from Mozzo Coffee

Thanks so much for finding us and for leaving a review. Really appreciate the support, and here’s to many more great cups ahead... Have a super 2026!

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