National Floors Direct Reviews 4,056

We had an amazing experience with National Floors Direct. This was our second time working with them. George, our consultant, did a great job helping us select the right flooring, provided a fair pr... See more

The hardwood floor came out absolutely beautiful. The finish is smooth, even, and really brings out the natural grain of the wood. The color looks rich and consistent throughout the space, and the roo... See more

2 guys did a great job we had tile removed in our kitchen replaced with laminate and 2 rooms carpeted. Workers did a great job cleaning up Took all old flooring wi them We are extremely satisfi... See more

Very pleased with my new flooring from National Floors Direct. The sales process was very smooth. I was kept well informed of the installation process. On the day of the installation the technician... See more

I had a great experience with National Floors Direct. The team was friendly, punctual, and made the entire process straightforward. Having samples brought right to my home made choosing flooring so... See more

Jay from National Floors Direct arrived at the scheduled hour to measure the area and spent plenty of time showing me samples. We were able to very closely match my original carpet. The ordering proce... See more

Start to finish, the whole experience was great! The salesman was low pressure and knowledgeable about the product line. He listened to what we were looking for to best fit our newly renovated home a... See more

National Floors Direct helped us make our family room a completely new space. The price was low. The customer service team facilitated rescheduling when our renovation fell behind. The crew did fanta... See more

What a great experience we had getting our new carpet from NFD. The salesman was very helpful advising us about what carpet would be best. National Floors did a great follow up on when our carpet was... See more

Our experience with National Floors Direct was a breeze from inception to completion. Our sales Pro, Matt Roberts was very knowledgeable and suggested the best product for our project. We went with Lu... See more

I sent an email on Sunday. Within 10 mins. rec'd a phone call from National Floors Direct. Very kind customer service. They set up an appointment for Monday & the Sales Rep Lucas came out. He was abso... See more

The national floors direct experience was very efficient and smooth. The initial sales rep listened to my needs, style, color, quality, and price. He worked with me to show me the best options and wen... See more

Had lvp flooring installed. The installer was on time, extremely courteous and did a great job. He cleaned up all the construction debris and swept the floor before leaving. Did a great job on the... See more

National floors showed up for their appointment after another National flooring company bailed with 3 hours to go. The sales person was knowledgeable and easy to deal with. The installer had to driv... See more

This installation went very well. A professional and knowledgeable sales rep arrived on time, and we talked about what we wanted. He measured our space, and then we reviewed samples and discussed our... See more

We had our house built 16 years ago and my wife wanted to replace the carpet I was hesitant because I wanted wood floors. We started researching flooring about 3 years talking to several companies and... See more

Our salesperson was friendly, considerate and very helpful. He asked questions and made sure we got the correct flooring to accommodate the furniture we would have in the room. Scheduling was very ea... See more

The crew showed up on time and started working right away. They were polite and professional. They paid attention to detail and even asked me how I wanted the transition piece across the doorway. The... See more

The carpet installed in our home is absolutely beautiful. The color is so pretty and fits my daughter’s room perfectly—it completely transformed the space. It feels soft, high-quality, and makes the r... See more

Terrible, unprofessional scam! When the measurer came out, we specifically discussed this install having a single seam along the back wall. That's the way he drew it out, and that's what we agreed o... See more

The initial call I spoke to Elizabeth and she informed me about the flooring which I was interested. Eric came the next day with samples of flooring. He was very knowledgeable and helpful accommodati... See more

hired this company to install carpet. they insist on paying them cash up front. Red flag buyer beware. My carpet was ordered short. they patched in pieces to make up for the shortages and while doing... See more

The entire experience went very well. Knowledgeable representative visited my home with samples. Installation went without a hitch. Pricing was good. Warranty is even better. All in all a great experi... See more

Over the years, my dogs have chosen a carpeted , small bedroom as their emergency bathroom. I decided to pull the carpet and replace it with a laminate floor. It was important that it would work well... See more

The installers of our new floors were outstanding from set-up, installation, to clean-up they were professionals. They did a lot of the work outside, like cutting flooring which kept the mess down. Th... See more

After receiving a few quotes from other companies, National Floors Direct was next on the list. The salesman came, did a great job explaining their service and helped me choose the right flooring. W... See more

I am so glad that I went with NFD. The team hired for my installation were professional and accommodating. The took extreme care of my furniture. I didn’t have to worry about cleaning up after the com... See more

From the the sale rep coming to the house with samples and giving us a virtual look at what our floors would look like. The crew installing our floors and baseboards, were professional and kept their... See more

The installers removed the old tiles,moved the fridge and stove,installed the new flooring ,and the new flooring looks fantastic,(should have done this years ago!)We are very happy that we chose Natio... See more

I’ve been looking for the carpet services for years in my area. I was skeptical at first to have someone come over to replace my carpet until I found the positive reviews online from National Floors D... See more

This was possibly the most pleasant experience I’ve had with sales people and technicians. Our salesman was the best. He was very informative about every little thing and not pushy at all which basic... See more

We first saw national Floor on commercials. I reached out to them to inquire about products. Mike Nooney came and gave a tremendous presentation even though I was ready, but he waited an extra 40 m... See more

The salesman arrived exactly at the scheduled time. He measured my unit and then suggested the best carpeting choices. Samples were a big help.Contracts were signed and installation date was establish... See more

National Floors Direct made our carpet buying experience so easy and convenient. Their knowledgeable representative came to our home with a wide selection of high quality flooring options. They... See more

I shopped around and made my decision based on reputation and price. The crew was respectful of my house and there was minimal disruption to my workday. They finished the work quickly. Any question... See more

From the start to finish of our experience with National Floors direct we have nothing but praise. Steve was honest and helpful to us while picking out our carpet and discussing our pricing options.... See more

There is a distinct visible line where the carpet is pieced together. Numerous calls were made, pictures sent in and after technician came out we were told manager would call us with solution. Manag... See more

Fabulous experience! I called Natl Floors Direct and made an appointment. Salesman came the next day with samples (on a Friday). I signed a contract. On Monday they did the complete, beautiful, i... See more

Great initial rep visit … absolutely horrible customer relations with follow up questions after initial deposit. The worst I’ve ever experienced. Unknowledgeable reps, belligerent, and useless in li... See more

Everything went reasonably well. We are very happy with our new basement LVP flooring. The sales rep Dan was great and professional. The contractors that came did an excellent job. It's important to n... See more

Setting up the in home appointment was a breeze. The customer service rep was so nice and very knowledgable. Our sales person, Frank, was on time and so courteous. He took the time to hear us and p... See more

We purchased carpet and LVP for our entire condo from NFD. The prices couldn't be beat. The installation crew were polite, timely and professional. They cleaned up very well after the installation.... See more

National Floors Direct did a great job installing wood floors in two of my bedrooms. The wood they used perfectly matched the wood in our hallway and living room. They also installed a very nice carpe... See more

We own a 4 family house and needed the carpet in the front hall replaced. Several calls were made to local businesses, but each one stated that the whole process was going to take 4 days before I coul... See more