Osmo Reviews 332

I ordered a item from Osmo uk and changed my mind straight after ordering, so I emailed them to cancel, it took several emails and replies to cancel my order but the helpline did sort things out, th... See more

The 3 stars are for customer service not the item. The delivery took full 15 days but when it arrived I opened it carefully after reading real reviews on trust pilot. It was much smaller than expecte... See more

The Osmo stick vacuum does not pick anything up and battery life is short. The web site offers a 100% custimer satisfaction money back guarantee-just sentnus an e maul and we'll refund your money, no... See more

The OSMO vacuum cleaner is a total piece of #h1t and waste of money. Being not too expensive I had low expectations, it’s way worse than expected. It has poor suction, the floor piece only works on... See more

I feel so stupid, I bought the osmo pro vacuum coz it had popped up as the best vacuum over all other popular brands and forked out $499 and normally I'd read reviews before buying anything especially... See more

Bought mine in November and was faulty. Customer Service sent me a replacement. Arrived Jan 5th. So no hoover in December. Poor suction & power. 4hrs for full charge. Not impressed

I was sent the wrong vacuum cleaner, not the one that was advertised, but Osmo swiftly replied and promised to send a replacement, the uprated version which is the one I was expecting. Hopefully it wi... See more

Having made a mistake in ordering the wrong size gloves. I had to deal with customer support, who were a real pleasure to deal with and they resolved my issue with no questions asked.

Purchased " vacuum", I used this word loosely, 5 weeks ago. Had major surgery and didnt use unit right away. I was completely disappointed with the performance, quality of materials used, and cost fo... See more

Thank God, I read reviews before I make any purchase, I would never purchase anything from this company. It’s a fraudulent hell hole that should be prosecuted. Where is the authorities when you need... See more

Don't be fooled by this company's misleading advertising. I bought the Provacuum vacuum cleaner, and it's an absolutely horrible product, straight out of the vacuum cleaner's past. It has a PVC-like p... See more

The Customer Services group were very speedy and efficient except for the blip at the end and that was quickly rectified. I needed to cancel my order which I did within hours of placing the origina... See more

I needed to cancel an order with this company, as it was made without my knowledge. The customer service was excellent and they could not have been more helpful. I only wish more companies were this h... See more

After seeing deceptive/misleading ratings on Osmo I sadly wasted money to receive a vacuum that literally has no suction. I hate scams and feel foolish for not checking this out better. As soon as pur... See more

Shocking! I obviously bought from a fraud site, which seems to have been taken down now. It did show that there was a 90 day return policy, I took a photo when we site was still up and they said the... See more

Don’t ever buy from this company. My husband ordered a trail camera for my birthday, which didn’t arrive. When he contacted them, they said that for some mysterious reason it had been returned to the... See more

My Osmo vacume cleaner is shocking. It basically sucks nothing up, especially on carpet. The head does not spin and the battery power does not last long enough for me to vacumey average size house. I... See more

I bought a hoover from Osmo UK and did not see any reviews beforehand. However when the ProVacuum arrived I was instantly disappointed with the product itself, the plasticity of the product and the bi... See more

Still waiting after almost a month. Many emails totally disregard me as a customer. Was offered 10% refund as an apology for the delay but that didn’t even happen. Advertising is definitely misleadi... See more

Avoid this Company at all costs! Bought their Leaf Blower advertised as full sized and able to use in the garden. Turned out to be no bigger than a Hair Dryer with no instructions to put together.... See more

I ordered a Osmo provacuum based on a misleading advertisement claiming a 5 star Trustpilot review ( which is barely 1.3 stars). Within 5 minutes I cancelled the order only to be told it was already... See more

I ordered a particular well reviewed record player and they delivered a different record player, which on Amazon costs 1/3 what I paid. To return it, this company that lists an address in Wyoming wou... See more

I have had to return 2 Items due to a difference in size and this Company and its staff have bent over backwards to help me, an A1 company.

Why oh why didnt I read the reviews before I made the decision to purchase this rubbish vacuum! It is very badly made, probably in China! Flimsy doesn’t even come close! Don’t even consider it... See more

Osmo ArcticLite. The product is not as discribed. It couldn't cool a small bedroom. Try to get a refund. Infuriating. Won't give you the return address. When you finally get it, you find it costs mo... See more

Got junk from Alibaba. But it was CE-marked junk... without any of the information that normally should be on a CE-marked product, so obviously a FAKE CE-mark. The other product wasn't CE-marked at al... See more

Ordered the provacuum on 12/9, took 6 weeks to arrive and it was an SK-007 and not a provacuum. Customer service offered me a 30% reduction to keep, I declined as the SK-007 is a cheap plastic no good... See more

So I ordered a soundbar with 2 free speakers and was shocked to what I got. I opened the package to find what's best explained as a Bluetooth speaker which was around 18" long. I plugged it in and con... See more

I truly thank you for your rapid response time.That really means a lot. I hooked everything up without cabling it to make sure that it would work and it all worked. I logged into the Viidure App.w... See more

I ordered the Osmo KittyFind GPS tracker from the Toputra website and paid $90.34. This product is specifically for cats but I received a product called Pet Locators with a collar large enough for a G... See more

Buyer beware. If you place an order with them they think you have agreed to ongoing subscription and will continue to charge you. The only way to stop this is to cancel your Credit card, do not believ... See more

I received my vest and notified customer service….it was too small. Two days later that had sent me a new vest! Now that service above and beyond!

Horrible. Horrible. Horrible. The package came completely destroyed and Osmo refused to make it right. They offered me a 35% refund for an unusable product-completely unacceptable. Save yourself... See more

Customer Service 5 star. Product not so. Poor suction, blockage,charging power rubbish. Got replacement no problem

Top Assistance in connection with the delivery of a wrong item. Customer service highly responsive Fast reply and action. Top solution proposed My compliments!!

Quick response from customer services who provided all the information I required. Apology given that information was not included with the product in the first instance.

Prompt and acknowledged that there was a delay. Small refund was greatly appreciated. Great customer service.

I ordered a trail camera almost 2 weeks ago and its still not shipped i contacted them i received promises but still nothing i will keep you informed but i dont hold much hope

i purchased the osmo pro vacuum cleaner, well i have been conned like a few have, had it a day plastic catch fell off, i have better power from my hair dryer then this unit the suction a load of rubbi... See more

Lesson learnt - Read the reviews. This product is just ghastly and nothing better than a toy. The customer service were very quick to get back to me but were extremely reluctant to give me a refun... See more

DO NOT BUY THIS VACUUM! They promised 2-4 days for delivery. Day nine I contacted them and they said it’s on the way. It came the next day.What a piece of junk! This vacuum has no suction. I contact... See more

Cat finder from osmo is a scam. Many pop-up ads followed by attempts to steal money from checking account. Try to return and gave me a United Kingdom address..

Ordered the Osmo frying pan. First use, food remnants completely stuck and unable to remove from pan. This product is cheap and nasty. Only good news is that they provided full refund the day I cont... See more