It's a great site and it's quick and easy to reorder product, but I keep getting flagged for consultations before they will fill my orders. I've had 2 consultations within about 4 months, the last one... See more
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Healthcare that works for you. With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.
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The company turned around and refused to fill a prescription approved by my cardiologist stating it was unsafe after thaey previously filled it 4 times with the same info, presumably placing my health at risk. Apparently they know better than a board certified cardiologist I see twice a year what is safe for me.
Reordering is easy and quick, product exceeded my expectations.
They always go above and beyond the customer's needs.

Reply from Rocket Rx
Another attempt to get customer support to resolve a problem I have with the inconsistency of tadalafil tablets, from Rocketrx, ended in an unsatisfactory experience. I am caught in an Abbott and Costello, "Who is on first" routine.
It was suggested that I follow up my concern by engaging with "care.support." My first email went unanswered. My second email prompted a kindly worded response from MedExpress (Jamie-Leigh.) Her request came through my EMAIL ADDRESS. She couldn't find me and asked for additional info. First, Last Name, Mailing address and my EMAIL ADDRESS. I also provided the prescriber, and all relevant dates.
Net: I ordered tadalafil via my EMAIL ADDRESS, my refill was ordered through my EMAIL ADDRESS, I received confirmation and tracking info via my EMAIL ADDRESS, an offer to purchase a testosterone booster with my next refill through my EMAIL ADDRESS. Jamie-Leigh extended her help to me via my EMAIL ADDRESS, asking me to provide additional info, which included a request for my EMAIL ADDRESS. I responded to her request via my EMAIL ADDRESS. Basically, I said, "you are asking me for my email address, when your request came to me via that very same email address! "Who's on first...."

Reply from Rocket Rx

Reply from Rocket Rx

Reply from Rocket Rx
I wanted the product but I was denied. Said I had to wait.

Reply from Rocket Rx

Reply from Rocket Rx
Is very helpful and reliable to find what you need at a reasonable price
Excellent service

Reply from Rocket Rx
I paid $32 for overnight shipping. The package was supposed to arrive by end of day 01/31 and is now not scheduled to arrive untill 02/02......

Reply from Rocket Rx

Reply from Rocket Rx
I submitted an order for tadalafil. I was then told I would have to schedule a follow-up video consultation, which I wasn't keen on doing. I was still charged the full amount even though I have not been prescribed yet, and requested a refund as their policy states they will refund because I have not been prescribed and didn't receive anything.
I emailed and called their support team 3 times and it has been 4 days and I have heard NOTHING. This is just a scam at this point, I'm having to dispute the transaction with my bank. TERRIBLE customer service and frankly, overpriced anyways.

Reply from Rocket Rx

Reply from Rocket Rx

Reply from Rocket Rx
Awesome customer support. Everything was explained exactly right. I love the two day shipping option.

Reply from Rocket Rx
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