Rocket Rx Reviews 1,427

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the ease and convenience of ordering, highlighting the user-friendly website and the simplicity of the process. Consumers also value the speed of order processing and delivery service, with many reporting quick shipping times. People feel that the service is straightforward and efficient, particularly praising the discreet packaging. Consumers report satisfaction with the quality and effectiveness of the products. Reviewers mention that the medication works as expected, helping them to perform better. Customers also appreciate the availability of various options and dosages. Overall, people find the company reliable and effective in meeting their needs.

Based on these reviews

Rated 4 out of 5 stars

It's a great site and it's quick and easy to reorder product, but I keep getting flagged for consultations before they will fill my orders. I've had 2 consultations within about 4 months, the last one... See more

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Rated 5 out of 5 stars

Simple to go through Rocket RX’s questioner. Seems thorough so I didn’t feel confused, yet felt comfortable with their recommendation for my order. Also I felt good about the way the sight interacted... See more

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Rated 5 out of 5 stars

I was a little skeptical at first. Saw some one star reviews. People complained that the web page was difficult to navigate through and that their were delays in shipping. I'll admit to not being "co... See more

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Rated 5 out of 5 stars

Hands down the most affordable ED treatment. The whole process is super easy and convenient. Ships pretty fast too. If you use Ro, Hims, Bluechew or another similar supplier then you should give Rocke... See more

Rated 5 out of 5 stars

The easiest, friendliest, most convenient way to get what your need. And as a bonus, Rocket is the most affordable supplier I've found. Well, there was one cheaper but their whole website was horrible... See more

Rated 5 out of 5 stars

Great so far been using them almost a year now.. maybe I vr had 4 or 5 deliveries. Never had bs delays, needing to wait for administrative or doctor delays. They get to my prescription quickly and the... See more

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Rated 5 out of 5 stars

First time I've ever had to use a product like this and couldn't be happier! No weird side effects whatsoever and everything functions when it should and then returns to normal when done! I will add t... See more

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Rated 5 out of 5 stars

What I like about Rocket Rx is the ease of use. Nothing is confusing about the products. The products actually work. I also like the discounts. Some treatment plans at other sites can get expensive bu... See more

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Rated 5 out of 5 stars

The generic Viagra works quite well! Don’t take it after you eat, but before….empty stomach is pretty important! I just ordered some generic Cialis to try out as the effects are more spread out as s... See more

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Rated 5 out of 5 stars

Easy to navigate page. Medication was prescribed quickly. Shipping was free and arrived as expected. The chewable Rocket Ready was a bit too minty and the taste lasts awhile in your mouth. There c... See more

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Rated 5 out of 5 stars

Amazing order and good quality of medicine. Not to be immature or graphic but I got my “size” back. I was less girthy from stress and confidence and about an inch off my usual good length then the Sil... See more

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Rated 5 out of 5 stars

It is easy to order online or by phone at the 800 ROCKET provides. I’ve been using their service for approximately six months already. It has helped me perform and better now that I use their service... See more

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Rated 1 out of 5 stars

I submitted an order for tadalafil. I was then told I would have to schedule a follow-up video consultation, which I wasn't keen on doing. I was still charged the full amount even though I have n... See more

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Rated 1 out of 5 stars

I first started tadalafil about 3 months ago. It works every once in a while. I have been taking a 5.0.millgram maintenance tablet everyday. I took my maintenance dose on Wednesday the 28th at 9:00AM... See more

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Rated 5 out of 5 stars

Julia is awesome! This is my first time with you guys and it was great to have someone as caring and considerate as Julia guiding me through my initial order. Probably could give the above a 100%... See more

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Rated 5 out of 5 stars

5 stars. Great customer service and help from the staff. Fast delivery with regular mail and you can pay for quicker delivery. Best of all the product works wonderfully. Highly recommend.

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Rated 5 out of 5 stars

Rocket RX is straight ahead and strictly business. Fast, clean process, no pressure for long term monthly deliveries, and the option for overnight delivery! I love these people!

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Rated 5 out of 5 stars

Although the ordering and delivery process was quick and efficient. The results were outstanding. Feels great to be back in the game. Definitely worth the low cost. Thank you Rocket Rx.

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Rated 5 out of 5 stars

When you go through the Q&A session for potential ED meds their approach is direct medical inquiries and no unrelated or weird questions. Once approved they ship quickly and discreetly.

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Rated 1 out of 5 stars

Assured two day shipping, three days later I’d heard nothing and contacted them. They said they were out and tried to downgrade me and then closed my account when I refused. Ship elsewhere gentleman,... See more

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Rated 2 out of 5 stars

I’ve been ordering this for over 6 months, I’ve never experienced any side effects or problems, and you have had a list of my medications since I started, there’s never been any questions on me placin... See more

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Rated 1 out of 5 stars

I Wrote a previous 5 star review about rocket RX before receiving my newly ordered medication. What a mistake. My order was several days late and it looked like the postal carrier had lost my order. W... See more

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Rated 1 out of 5 stars

Tried to order on two different occasions only to be booted off the video call multiple times. I video chat on my phone multiple times a week, so I know it's not my phone or connection. You get booted... See more

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Rated 1 out of 5 stars

The worst experience I've had with this "pharmacy!" I wanted tadalafil and they sent me sildenafil! They won't accept it back because they said I opened the package. How else am I supposed to know w... See more

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Rated 2 out of 5 stars

Seemed like a nice and easy procedure to register and purchase. I used my computer then they wanted personal information which could only be sent via text. That is not something I do. Rather than... See more

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Rated 1 out of 5 stars

I placed an order, my money was taken from my account. 8 days later my order had not arrived. I contacted via email and was told my photo id's and selfie were not accepted, BUT MY PAYMENT WAS hmmm.... See more

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Rated 1 out of 5 stars

I guess I'll come back here every day until I get a response from Rocket (they seem to be ignoring my queries), or I finally get my 8 days over-due product. In the mean time, I recommend that one mig... See more

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Rated 2 out of 5 stars

Used to order with no problem, I like the product, but last customer service was not professional, I sent via email my ID expiring in 2027 clearly in the picture i sent, she said it already expired... See more

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Rated 1 out of 5 stars

Horrible, billed card before shipment. Two schedualed video appointments one no show, one late practisioner. Having to go to my credit card company to dispute. STAY AWAY.

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Rated 3 out of 5 stars

The "little blue pill" was always little and blue. Some prescribers now provide a "little white pill" in a generic version which is much more discreet. Rocket Rx's product is a "BIG blue pill". Same e... See more

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Rated 3 out of 5 stars

Well 2 different times I habe click or make I did not want prescription mail every month and wanted to order only when I need it.. and have had to call back 2 times to fix. This last time the lady... See more

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Rated 2 out of 5 stars

I ordered the 5 mg capsules but I keep getting ones that are smaller than that probably in the 2.5-3 mg range. I’ve ordered the same ones before and they were bigger but now the sizes keep changing fo... See more

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Rated 1 out of 5 stars

Excellent medicine. The service after the sale has allot to be desired and I will look to another provider from now on. After the initial order the post office had that order in Jacksonville florida s... See more

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Rated 1 out of 5 stars

Company has you ask a serious of questions, but some only allow for one answer. I paid for my order, received confirmation of the order, then received a cancellation of my order the next day because t... See more

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Rated 3 out of 5 stars

I like that you can get the medicine without going to your doctor's office. The price is more than you would pay if your doctor had wrote you a prescription. My side effects are when taking a whole... See more

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Rated 1 out of 5 stars

I placed an order for generic viagra 100 MG tablets and never received them. I fill out all required information and picked regular shipping. Still looking for them. Been billed.

Company replied

Rated 1 out of 5 stars

Another attempt to get customer support to resolve a problem I have with the inconsistency of tadalafil tablets, from Rocketrx, ended in an unsatisfactory experience. I am caught in an Abbott and... See more

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Rated 5 out of 5 stars

The thing I like most is how easy it is to reorder. They save your answers so I can just breeze through the process. If there is any change to my health it is my responsibility not Rocketrx. However... See more

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Rated 4 out of 5 stars

So far so good. I will update when I receive my order in the timely fashion they have promised. With 200,000 social media followers. I hope I can count on the timely delivery.

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Rated 4 out of 5 stars

The service is Good as far as convenience goes. Prices are high, that's why I gave it a 4 star instead of a five star review. My Local pharmacy charges only $39.95 per refill..... Doctor's visit is ch... See more

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Rated 5 out of 5 stars

They seem to be fair priced compered to its competitors and are the only ones that offer manually reorder instead of auto reorder with a subscription. The product works legit.

Company replied

Rated 1 out of 5 stars

I ordered from this company but they require i submit personal information (drivers license, passport etc) which i won't do. Please be aware of this

Company replied

Rated 5 out of 5 stars

The process with Rocket RX for 20mg Cialis was very easy and painless. The medication is legit and it freakin works...not like Viagra tho. It keeps you ready for a solid 24 hours and as soon as you... See more


Company details

  1. #23 of 39 best companies in Online Prescription Medication Vendor
  2. #16 of 23 best companies in Doctor

Written by the company

Healthcare that works for you. With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 1 out of 5 stars

Refused to accept my cardiologist prescription

The company turned around and refused to fill a prescription approved by my cardiologist stating it was unsafe after thaey previously filled it 4 times with the same info, presumably placing my health at risk. Apparently they know better than a board certified cardiologist I see twice a year what is safe for me.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

They always go above and beyond the…

They always go above and beyond the customer's needs.

May 30, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you so much for your kind words! We’re thrilled to hear that our team was able to go above and beyond to meet your needs. Providing excellent service and ensuring our customers are supported is always our top priority, and your feedback means a lot to us.

Rated 5 out of 5 stars

Easy refill

April 20, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

It’s great to hear that refilling your prescription was simple! We appreciate your kind words and continued trust.

Rated 5 out of 5 stars

Easy and fast

August 12, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your feedback! We’re glad to hear you found our service easy and fast. We appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Another attempt to get customer support…

Another attempt to get customer support to resolve a problem I have with the inconsistency of tadalafil tablets, from Rocketrx, ended in an unsatisfactory experience. I am caught in an Abbott and Costello, "Who is on first" routine.

It was suggested that I follow up my concern by engaging with "care.support." My first email went unanswered. My second email prompted a kindly worded response from MedExpress (Jamie-Leigh.) Her request came through my EMAIL ADDRESS. She couldn't find me and asked for additional info. First, Last Name, Mailing address and my EMAIL ADDRESS. I also provided the prescriber, and all relevant dates.

Net: I ordered tadalafil via my EMAIL ADDRESS, my refill was ordered through my EMAIL ADDRESS, I received confirmation and tracking info via my EMAIL ADDRESS, an offer to purchase a testosterone booster with my next refill through my EMAIL ADDRESS. Jamie-Leigh extended her help to me via my EMAIL ADDRESS, asking me to provide additional info, which included a request for my EMAIL ADDRESS. I responded to her request via my EMAIL ADDRESS. Basically, I said, "you are asking me for my email address, when your request came to me via that very same email address! "Who's on first...."

February 5, 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

We’re very sorry for the confusion and frustration this caused, and we truly appreciate you bringing it to our attention. This experience is not what we aim to provide.

Your satisfaction with both our service and your medication is important to us. A member of our team has reached out to you directly via email to assist in resolving this matter as quickly as possible. Thank you for your patience and for giving us the opportunity to make this right.

Rated 3 out of 5 stars

nothen to say the pills have not…

nothen to say the pills have not arrived yet

June 2, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for sharing your feedback. We appreciate you taking the time to let us know your thoughts. If you have any questions or concerns about your medication, or if there’s anything we can do to improve your experience, please don’t hesitate to reach out—we’re always happy to help.

Rated 5 out of 5 stars

Direct helpful and informative

Direct helpful and informative

January 28, 2026
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for taking the time to share your positive experience. We’re glad to hear that you found our service helpful and informative. We truly value your business and look forward to continuing to support you.

Rated 3 out of 5 stars

I wanted the product but I was denied

I wanted the product but I was denied. Said I had to wait.

April 2, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your feedback. We understand how frustrating it can be when an order isn’t approved as expected.

Patient safety is always our top priority, and in some situations a prescriber may recommend waiting before approving an order to ensure appropriate and safe use.

Our customer care team is available to answer general questions about quantity limits or dosing instructions and provide further clarification if needed. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Always prompt

Always prompt, great service, and gentle reminders. 😊👍

July 5, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We're happy to hear that our promptness, service, and reminders worked well for you. We will continue to provide stellar service! Thank you for your positive feedback; it means a lot to us!

Rated 4 out of 5 stars

Is very helpful and reliable to find…

Is very helpful and reliable to find what you need at a reasonable price
Excellent service

September 18, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

We greatly appreciate your kind words! It’s great to know our service was helpful, reliable, and affordable. Thank you for choosing us.

Rated 2 out of 5 stars

I paid $32 for overnight shipping

I paid $32 for overnight shipping. The package was supposed to arrive by end of day 01/31 and is now not scheduled to arrive untill 02/02......

April 13, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for taking the time to share your experience. We truly value your feedback and are sorry for any inconvenience caused by the delay with your delivery. Someone from our team has reached out to you directly through email to provide more insight and assistance. We really appreciate you bringing this to our attention, as it helps us improve our service and ensure a better experience for all of our customers.

Rated 5 out of 5 stars

Order the erect medicine without…

Order the erect medicine without prescription

January 31, 2026
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your review! Providing both the prescription and medication allows us to make the experience smooth and easy for our valued customers. We appreciate your feedback and your trust in us.

Rated 1 out of 5 stars

Charged full amount didn't get order or prescribed and ignored by customer service.

I submitted an order for tadalafil. I was then told I would have to schedule a follow-up video consultation, which I wasn't keen on doing. I was still charged the full amount even though I have not been prescribed yet, and requested a refund as their policy states they will refund because I have not been prescribed and didn't receive anything.

I emailed and called their support team 3 times and it has been 4 days and I have heard NOTHING. This is just a scam at this point, I'm having to dispute the transaction with my bank. TERRIBLE customer service and frankly, overpriced anyways.


January 28, 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for bringing this to our attention — we’re very sorry for the frustration this caused and appreciate you sharing your experience.

We’d like to clarify that in certain states, a video consultation is required in order for a prescription to be issued via telemedicine. While an order can be placed initially, the prescription itself remains on hold and is not issued unless and until that consultation is completed.

We’re especially sorry to hear that you felt you weren’t able to reach us. That’s not the experience we want anyone to have, and we take this feedback seriously. Our team has reached out to you via email to help resolve this and ensure you receive the appropriate assistance.

We truly appreciate you flagging this and would welcome the opportunity to connect directly, clear up any misunderstandings, and make things right.

Rated 5 out of 5 stars

Ok great its reliable

Ok great its reliable
Enjoy the time and desire

September 9, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for the kind review! We are delighted to hear that we've been meeting your expectations. Your feedback means a lot to us, and we value your continued support.

Rated 5 out of 5 stars

Excellent deal and service

Very efficient and easy to order

October 13, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your great review! We value your business and are glad to hear you found the ordering process efficient and easy. We look forward to serving you again. 😊

Rated 5 out of 5 stars

Awesome customer support

Awesome customer support. Everything was explained exactly right. I love the two day shipping option.

September 11, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We're happy to hear that our customer support was helpful! We're also glad you enjoyed the fast, two-day shipping option. Thank you for your positive feedback!

Rated 5 out of 5 stars

Good service

Good service. Ships fairly quick.

July 28, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thanks for the review! We’re happy you had a good experience with our service and that shipping met your expectations. We truly appreciate you choosing us.

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