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SafeStreets Reviews 118,833

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their positive attitude and the high level of service provided. Consumers highlight the seamless user experience and the advanced technology employed. The customer service team is frequently commended for their helpfulness and expertise. People appreciate the technicians' professionalism, punctuality, and thorough explanations of the systems. Reviewers also value the team's empathy and effective communication, noting how representatives patiently address all concerns and ensure a smooth installation process. Many reviewers specifically mentioned employees by name, expressing gratitude for their outstanding support and dedication.

Based on these reviews

Rated 5 out of 5 stars

Vladimir came out to install our alarm system. Bob was done quickly and professionally. He explained everything in detail and we are very satisfied with his work and presentation. Highly recommend goo... See more

Rated 5 out of 5 stars

Jaun Machado Juan did such a great job getting my systems up and running. He was efficient and highly skilled in installing services as well as educating myself on how to use them. He took his time... See more

Rated 5 out of 5 stars

Jehlani was amazing! He was articulate, patient and understanding of my needs. Even though I bought the basic package, I will be adding more equipment as soon as possible. I also plan to invite m... See more

Rated 5 out of 5 stars

Munios, very very good co worker. Very resourceful very patient very kind. Explain everything in detail took his time to explain things.Even did his extra mile to do extra things that really was just... See more

Rated 5 out of 5 stars

Phil was prompt professional and not only explained and installed everything quite professionally. His skill was really obvious when he patiently walked two senior citizens on how to install the neede... See more

Rated 5 out of 5 stars

Jae Kim is the man to call regarding safe street! He is very reliable and hardworking! He is very knowledgeable regarding the product and installing home security. He even help me troubleshoot my gara... See more

Rated 5 out of 5 stars

Kash my installer was very informative and ready for each step of the process. He helped me with upgrade options and took his time to carefully explain all of the details to me about my new system. He... See more

Rated 5 out of 5 stars

Our ADT installer did an excellent job from start to finish. They arrived on time, were polite and professional, and made sure every device was installed cleanly and correctly. We had 4 door sensors,... See more

Rated 5 out of 5 stars

Totally grateful for the technicians who came and setup the system here at our home today. They were fast and knew what they were doing. Very easy going, professional with there demeanor on the task... See more

Rated 5 out of 5 stars

Robert Cannon is was incredible! Came in with an upbeat attitude and a smile. Good vibes all around! He throughly explained the process every step of the way. He constantly reassured me that my safety... See more

Rated 5 out of 5 stars

Orlando was amazing with giving details of what was best for our home security. This man needs a raise and promotion he was patient and kind with making sure we understood what we were getting and hel... See more

Rated 5 out of 5 stars

Ben was on time for my appointment which shows he values my time. He is very professional, knowledgeable and showed so much respect for my new home by wearing booties over his shoes and cleaned up aft... See more

Rated 5 out of 5 stars

The person that came to do the installation, DJ, is very smart and explained how the system works in great detail. We feel very comfortable after he explained how the system works. He did an excellent... See more

Rated 5 out of 5 stars

Excellent Service from Juan Machado! We recently had our ADT system installed by Juan Machado, and he was absolutely fantastic! From start to finish, Juan was professional, knowledgeable, and frien... See more

Rated 5 out of 5 stars

Jeremiah from Safe Streets was excellent! He arrived on time, was very professional, and walked us through every step of the installation process. He made sure we understood how to use the systems and... See more

Rated 4 out of 5 stars

Harley was super nice and helpful. Good person. Some of the equipment was not in stock and there was difficulty in determining how to mount two of the outdoor cameras. Harley or another tech will... See more

Rated 5 out of 5 stars

Tyler, the sales person was very friendly snd informative. We even allowed him to park his vehicle in our driveway while he continued to make sales calls. Isaiah, the installer was also very friendl... See more

Rated 5 out of 5 stars

Rafael, our SafeStreets installation technician, was phenomenal! He solved all of our security concerns (some of which we’ve been dealing with for years) during just one visit. He is super knowledgeab... See more

Rated 5 out of 5 stars

gentlement, took time to explain intricit benefit of signing up for camera, senor for doors, and windows, as well as break glass features. he took the time to carefully explain where camera should be... See more

Rated 2 out of 5 stars

New ADT customer, everything is now answered my Safe Street, I was told to speak to JAX manager, Michael, left message, no call back. He supposedly asked Alex P a ADT manager to call me instead, no ca... See more

Rated 3 out of 5 stars

The original appointment was scheduled for Saturday. It was unilaterally changed to Tuesday without discussing with me. I had to change my schedule. Also the time window of 8:00 am 12:00 pm is too muc... See more

Rated 1 out of 5 stars

The set up guy explained nothing! I was receiving notifications like crazy (over 100 in a 24-hour period!) for the garage door, he didn’t explain the smart lock, the battery, why the regular doorbell... See more

Rated 4 out of 5 stars

I appreciate the offer of security service at such a discounted rate for advertising. Nobody’s perfect. The salesman doesn’t bring written itemized information regarding what they offer or what is req... See more

Rated 1 out of 5 stars

AVOID THIS COMPANY! Safestreets apparently has a systemic practice of deception and fraud, quoting a low price on the phone then after disabling an existing system saying the price is much higher. The... See more

Rated 5 out of 5 stars

Michael from SafeStreets helped us decide exactly how many of which kinds of components to include in our system and we never felt any sales pressure. He installed everything quickly in our two story... See more

Rated 2 out of 5 stars

This company is a complete joke. Their $200 VISA gift card promotion is a farce! I was screwed out of it and NEVER recieved it. I decided to cancel my service/contract because of that and went to... See more

Rated 5 out of 5 stars

Technician was very knowledgeable and helpful. He answered every question we had and very easily adjusted when we made a few changes to our package. He explained everything in a way we could understa... See more

Rated 5 out of 5 stars

We had a great experience with our ADT technician, D’mitri. He was punctual, professional, and incredibly knowledgeable. He took the time to walk us through the entire system, answered all of our que... See more

Rated 5 out of 5 stars

Mike and his associate did an excellent job installing my ADT system! They were very professional, easy to talk to, and made the whole process stress-free. They took the time to answer all of my quest... See more

Rated 5 out of 5 stars

Jesus Garcia Alfaro services were extremely helpful and useful. He took the time to get me an affordable package not based on what the sales representative offered originally. Making me more comfortab... See more

Rated 5 out of 5 stars

Our experience with Brian was very pleasant. He was very helpful in showing us how our equipment works. He was very interactive with us, very respectful. He recommended a lot of great options with man... See more

Rated 5 out of 5 stars

Young Mr Murphy, the tech was great. Once we got past the fact that I wasn’t paying $9000.00 additional dollars for security equipment I didn’t need- everything was fine. His installation was smooth,... See more

Rated 5 out of 5 stars

Everything went well with set-up with all techs. guys were spot on! problem started after set up complete, tech explained set up didn't include alarm system for windows/ this was not my understanding... See more

Rated 5 out of 5 stars

So professional and so warm! From the moment he walked in the door I was completely relaxed. He knew exactly what I had, and literally everything was hooked up, connected and running flawlessly! He... See more

Rated 3 out of 5 stars

The gentleman was very respectful but didn’t have much of a clue of what he was doing. He probably should had have someone come out with him. I also got the google nest thermostat and he I. Stalled it... See more

Rated 2 out of 5 stars

The installer did not do a great job. He seemed rushed to explain things and get things installed. The doorbell was mounted crooked, the glass break sensor in one of the basement rooms wasn’t mounted... See more

Rated 5 out of 5 stars

Mr Johnson did install the new system and showed me steps on the operation of the unit. All my concerns were answered and I had a complete understanding of the alarm system. I was completely satisfie... See more

Rated 5 out of 5 stars

Kashif- was one of the best ppl I met through out my life, he was refreshing and has so many bright ideas, I really enjoyed his company, conversations. Throughout the installation he explained every... See more

Rated 5 out of 5 stars

The installer (John) was on time, friendly, courteous & polite. He wasted no time installing the system, but spent more than sufficient time explaining how everything works. When finished, he packed... See more

Rated 5 out of 5 stars

Mike was knowledgeable and able to explain things very well. The quality of work was very good, he ran all wires neatly and aesthetically. Took about an hour to help me determine where I wanted camer... See more


Company details

  1. #1 of 8 best companies in Security System Supplier

Written by the company

Secure your home with an ADT® monitored security and alarm system from SafeStreets. Call now - next day home security system installations available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

119K reviews

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Rated 5 out of 5 stars

Outstanding Service

Rashi was very friendly and professional. He was patient and explained everything clearly and made sure I understood the system.

February 12, 2026

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