Shapellx Reviews 45,504

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are generally satisfied with the company's products, highlighting their effectiveness and high quality. Consumers appreciate the comfortable fit and the support provided by the shapewear, which enhances their silhouette. People also underline the breathability of the materials, making the garments suitable for all-day wear. However, some reviewers have mixed opinions about the order process, particularly regarding sizing, with some finding inconsistencies. While many customers praise the customer service for being helpful, others express frustration with the return policy and refund process. Despite these issues, the general sentiment remains positive, with many consumers expressing their intention to make future purchases.

Based on these reviews

Rated 4 out of 5 stars

This product is AMAZING. It truly snatches everything in — waist, stomach, and back — without feeling uncomfortable. The compression is strong but still wearable, and it smooths you out instantly... See more

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Rated 4 out of 5 stars

I’ve purchased products several times through this company. The quality of the items are on point. Sometimes though, and using the sizing chart, when ordering Shapeware for me, it can sometimes be a l... See more

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Rated 5 out of 5 stars

The wireless structure gives a natural shape while still offering impressive lift and back support, making it great for all-day wear. The fabric feels lightweight and breathable, keeping you cool even... See more

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Rated 5 out of 5 stars

I recently had cosmetic surgery and I’m more top-heavy, so finding things that fit right has been really hard. Most stuff either feels tight or just doesn’t look good. This product fits great. It... See more

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Rated 2 out of 5 stars

I purchased the BOOT YEAH bodysuit and it didn’t work for me. While the bottom fits, the top offers very little support. The cups are flimsy, provide no lift, and the back does not come up high enou... See more

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Rated 2 out of 5 stars

This is my 2nd time purchasing from them . First experience purchase from tik tok ordered material seems thinner and lighter runs smaller. I did decided purchase few more items but seems to run smalle... See more

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Rated 5 out of 5 stars

The Boot Yeah Mesh Smooth High Waisted Shorts was the best decision I made in purchasing shape wear. It gives you smooth all day comfort with absolutely no digging into your skin. If you are thinking... See more

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Rated 5 out of 5 stars

My wife ordered several items from here, including bathing suits, shapewear, and bras. She loves everything—great quality, good prices, and the products work exactly as advertised. Shipping could be... See more

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Rated 3 out of 5 stars

I liked the thickness of the underarm sides. I didn’t like the front band under the breast. It keeps folding over! The straps also keep falling down no natter how tight I make them. I’m very unhappy... See more

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Rated 1 out of 5 stars

Deceptive business practices. They advertise hassle free returns for their fit guarantee. These items are cheap garbage from China. Absolute garbage. When you return they only want to offer store c... See more

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Rated 1 out of 5 stars

I was trying to place an order on line for an item that was quickly selling out. I was having trouble with the website so I tried to contact live customer support but they have no live customer servic... See more

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Rated 2 out of 5 stars

The fit is absolutely terrible. I ordered the underwear and I cannot possibly imagine who they are designed to fit. I am in decent shape (5'8, 140 lbs) and the mediums cut off the circulation to my... See more

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Rated 5 out of 5 stars

Shapellx hasn't failed me yet! Just bought the Bare Essentials Wireless Back Support Bra and the Booty-Yeah High Waisted Short and absolutely love them both. Both perfectly hold and shape just the way... See more

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Rated 5 out of 5 stars

I ordered the BOOT-YEAH™ MeshSmooth™ Butt-Lifting Capri, AirSlim® Mesh Smooth Butt-Lifting Shorts and the AirSlim® Deep Plunge Butt-Lifting Bodysuit. They all fit amazing. They are seamless and give y... See more

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Rated 5 out of 5 stars

I’ve bought several items from Shapellx and have loved every one of them. The MeshSmooth™ High-Waisted Mid Butt-Lifting Shapewear is my latest purchase, and it did not disappoint. It’s seamless, smoot... See more

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Rated 5 out of 5 stars

LOVING THIS SHAPEWEAR!!!! I got exactly what I ordered and it didn't disappoint. The (2) Bare Essentials™ AirSlim® Underwire Push-Up Bras (Black/Brown) fit perfectly and is great support not jus... See more

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Rated 5 out of 5 stars

This bra offers so much support and comfort, it's mind blowing. I could not believe how well it held my girls up! Like I wish I would've made the transition sooner. It also doesn't bruise your skin, l... See more

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Rated 5 out of 5 stars

I normally wear a 38 D and have lost some weight so wasn’t sure if I should size down to a 36D. 38D ended up fitting comfortably (last hook) with no spillage and room to resize. This must be the mos... See more

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Rated 5 out of 5 stars

My experience made me feel as if a company finally took time to make a shape wear (all day wear) still hold its shape, comfort, beautiful colors to start (can't wait for a brighter selection) Hint Hin... See more

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Rated 1 out of 5 stars

The cup does not properly cover, even though i ordered my correct cup size. I believe that SHAPELX’ measurements aren’t quite measuring correctly. This bra DID NOT give me ANY PUSH UP nor does is hav... See more

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Rated 5 out of 5 stars

Their customer service was super quick in responding to me. I thought I had ordered 2 largest but somehow I order one small and one large and their customer service was extremely helpful for return op... See more

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Rated 5 out of 5 stars

My initial order was delivered quickly but stolen from my step before I could retrieve it. A replacement was sent quickly (not in time for my party) but the customer service is amazing. The shape we... See more

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Rated 4 out of 5 stars

Bought a bogo sales so i got 2 bras in the same size 36DD. One fit the other didnt. However, i like the hold and coverage of the purple Bare Essentials airslim underwire push-up bra. Ive been trying t... See more

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Rated 5 out of 5 stars

I ordered the Bare Essentials - Skin Flow - essentials Eco Shaper Boyshort, size L/XL. I wear a size 12 dress. This product has IMPRESSIVE quality!!! It will definitely hold in the bulging lower belly... See more

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Rated 5 out of 5 stars

I accidentally ordered once before. And your customer service was fantastic and helped me undo my mess. No hassle nothing. Promptly. Then I have a wedding coming up and wanted a nice undergarment, so... See more

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Rated 5 out of 5 stars

As someone who considers themselves to be a shapewear connoisseur, considering that been on the search for the best shapewear for over 20 years, I can honestly say shapellx has hit the mark. The Mis... See more

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Rated 2 out of 5 stars

This is the 2nd time I purchased. This time, as soon as my order was delivered, I reached out to let customer service know I needed to send the garment back. I received an email back from Luna stating... See more

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Rated 5 out of 5 stars

I recently purchased the BOOT-YEAH™ MeshSmooth™ High-Waisted Mid Thigh Short and I’m genuinely impressed. The fit is comfortable, the material is smooth and breathable, and it actually does what i... See more

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Rated 5 out of 5 stars

These are really good bras unfortunately I had to gift them to my daughter my bust was too big and it fit but was uncomfortable for me . So I gifted them to my daughter she thinks there the best bras... See more

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Rated 5 out of 5 stars

I absolutely love Shapellz bras! The back support is incredible — it smooths and holds everything in place, even those stubborn back rolls, while still feeling comfortable and supportive. The front de... See more

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Rated 5 out of 5 stars

I'm OBSESSED with this shapewear! As someone who struggles with finding comfortable and supportive clothing, I was blown away by the quality and performance of this product. The material is breathable... See more

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Rated 1 out of 5 stars

Poor quality materials. Zipper broke first wear, products boast butt lifting, however is butt compression, weird synthetic fabric is not comfortable to wear, product construction uncomfortable, also... See more

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Rated 5 out of 5 stars

I absolutely LOVE this seamless shapewear! It's perfect for wearing underneath any outfit – no awkward lines or riding up. The material is super comfortable, and it stays in place all day long, which... See more

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Rated 5 out of 5 stars

The reviews of others helped me make a better decision when I ordered. This company has really studied the woman’s body!!! However, I would encourage anyone that’s between sizes to go up a size, unl... See more

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Rated 4 out of 5 stars

All the items I received did an amazing job slimming my belly bump though I was surprised by the lack of bra padding in the bare essentials hourglass body suit. Don't want anything peaking through my... See more

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Rated 3 out of 5 stars

Cups weren't big enough and lacked tackiness to prevent folding which also led the cup imprint being visible with outfit. And the metal piece in the deep v left an abrasion and bruise where it rubbed... See more

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Rated 2 out of 5 stars

I purchased MistWeave™ Skin Flow™ Full Coverage Bodysuit which says it doesn't rip or snagg which is not true. It snaggs and rips just like panty hose of not worse. The garment starts off with great c... See more

Company replied


Company details

  1. #179 of 364 best companies in Clothing Store
  2. #19 of 40 best companies in Activewear Store
  3. #2 of 2 best companies in Body Shaping Class
  4. #7 of 20 best companies in Lingerie Store
  5. #7 of 22 best companies in Underwear Store
  6. #2 of 2 best companies in Women's Personal Trainer

Written by the company

Shapellx is one of the fastest growing direct to consumer brands focused on providing a wide variety of women’s shapewear solutions. At Shapellx, we design product lines using high quality fabrics, flattering fits, and sustainable practices. For more than a decade, we've been in the business of creating shapewear for every woman to express themselves in any outfit.


Contact info

4.0

Great

TrustScore 4 out of 5

46K reviews

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Rated 5 out of 5 stars

I really appreciate how they help when…

I really appreciate how they help when theres an issue and are helpful and supportive not accusing me and my body for being the problem like other companies. They are sending me a free replacement garment . Thanks shapellx💘

February 12, 2026
Unprompted review
Shapellx logo

Reply from Shapellx

Hi Melissa 💖,
Thank you so much for your kind words! We’re thrilled we could help and support you 💕. Enjoy your replacement garment, and we’re so grateful to have you as part of the Shapellx family 💘✨!
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Love the design and quality of the…

Love the design and quality of the product

January 31, 2026
Shapellx logo

Reply from Shapellx

Hi Roslyn 🌟,
Thank you! We’re so glad you love the design and quality 💖. Your support means the world to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 3 out of 5 stars

Things could be better…

My experience has been better in the past but this time, not so much. I had to follow back up with customer service about my exchange/refund process as I submitted the request and got approval but heard nothing else until I followed up. Now, I know my return has been received but yet again, I’ve heard nothing.
And again, I really wish this company would start making all of their shape wear available in size XS sizes. The size S is starting to be too big for me so I will have to find another merchant for my compression needs.

January 31, 2026
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Reply from Shapellx

We sincerely apologize for the lack of updates on your exchange and refund. We also appreciate your feedback about expanding our XS options and will share it with our team. This is not the experience we aim to provide. To help us sort this out, please email us at [email protected]. We value the opportunity to improve your experience. We hope to gain your trust with us again.

Rated 1 out of 5 stars

The bra was terrible it did not provide…

The bra was terrible it did not provide any support that you guys showed

January 30, 2026
Shapellx logo

Reply from Shapellx

Hi Brittany,
We’re sorry to hear the bra didn’t provide the support you expected. That’s certainly not the experience we want for our customers. To help us sort this out, please email us at [email protected]. We value the opportunity to improve your experience. We hope to gain your trust with us again.

Rated 5 out of 5 stars

Great hold and shape

Great hold and shape. 5'6" and 145lbs. Ordered Medium and fits great.

January 30, 2026
Shapellx logo

Reply from Shapellx

Hi jVDW 🌟,
Thank you for sharing your feedback! We’re thrilled the fit and support are perfect for you 💖. Your review means a lot!

Rated 2 out of 5 stars

I was underwhelmed by the poor quality…

I was underwhelmed by the poor quality of the products.

January 31, 2026
Shapellx logo

Reply from Shapellx

Hi Erica,
We’re sorry to hear you were disappointed with the quality of your items. That’s not the standard we aim to deliver. To help us sort this out, please email us at [email protected]. We value the opportunity to improve your experience. We hope to gain your trust with us again.

Rated 5 out of 5 stars

Loved my experience

Loved my experience. Wanted to buy more love the products.

January 31, 2026
Shapellx logo

Reply from Shapellx

Hi Terri 🌸,

We’re so happy you loved your experience! 💖 Thank you for your support, and we can’t wait for you to shop more of our products! ✨

Rated 5 out of 5 stars

They were awesome

They were awesome, sent me another one free because my normal
Size one was too small. I will be ordering again, they arrived quick!!

January 31, 2026
Rated 2 out of 5 stars

Better communication & a phone # that…

Better communication & a phone # that works!!

January 31, 2026
Shapellx logo

Reply from Shapellx

Hi Tommie,
Thank you for your feedback. We’re sorry for the frustration with our communication and phone support—that’s not the experience we want you to have. To help us sort this out, please email us at [email protected]. We value the opportunity to improve your experience. We hope to gain your trust with us again.

Rated 1 out of 5 stars

Request refund for item tha was to…

Request refund for item tha was to small and still didn’t get it . I paid a lot of money for the item

January 30, 2026
Shapellx logo

Reply from Shapellx

Hi Mildred,
We’re very sorry to hear you haven’t received your refund, especially after returning an item that didn’t fit. We understand your concern and how important this is. To help us sort this out, please email us at [email protected]. We value the opportunity to improve your experience. We hope to gain your trust with us again.

Rated 1 out of 5 stars

Way too tight

Way too tight. I have been getting emails for a review but haven’t received an email regarding me wanting to return my garment.

January 31, 2026
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Reply from Shapellx

Hi Shenica,
We’re sorry the garment was too tight and that you haven’t received a response about your return. That’s not the experience we want for you. To help us sort this out, please email us at [email protected]. We value the opportunity to improve your experience. We hope to gain your trust with us again.

Rated 1 out of 5 stars

I am being charged $4.99 every month

I am being charged $4.99 every month. I contacted you two days ago and no one has resolved the issue. Please cancel what ever this charge is.

December 16, 2025
Shapellx logo

Reply from Shapellx

Hi Janet,
Our subscription is free. The charge you’re seeing is likely from Shapermint, as we’ve received multiple inquiries about their subscriptions recently. Kindly double-check this with them. Don't hesitate to email us at  [email protected] if you need further help.

Rated 1 out of 5 stars

It was too small

It was too small. I requested to do a return and still have not heard back.

January 29, 2026
Shapellx logo

Reply from Shapellx

Hi Katrina,
We’re sorry your return request hasn’t been addressed yet. This is not the experience we aim to provide. To help us sort this out, please email us at [email protected]. We value the opportunity to improve your experience. We hope to gain your trust with us again.

Rated 1 out of 5 stars

Haven't received my credit for the…

Haven't received my credit for the return I did last week. No email stating you got it either

January 26, 2026
Shapellx logo

Reply from Shapellx

Hi Sharron,
We’re sorry you haven’t received your credit or confirmation yet. To help us sort this out, please email us at [email protected]. We value the opportunity to improve your experience. We hope to gain your trust with us again.

Rated 5 out of 5 stars

shipping was fast

shipping was fast. also received an extra bonus item with a code available on their website. all items fit well and were more comfortable than expected.

January 13, 2026

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