Deceptive business practices. Charged my CC for 2nd shipment(which I didn't sign up for)I cancelled before they shipped...they still sent it out now are threatening me with sending me to "collections... See more
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Based on these reviews
Deceptive subscriptions. Ordered a special on black Friday and fine print signed me up for 3 additional months at ridiculous $47.45 per month subscription. Tried to cancel and they refused. Had to... See more
Beware this is a subscription. I had no clue. Looked like a great deal on line. 2 for 24.95. Until they keep taking money from my account every month 47.46. Also got me with the one with the tooth bru... See more
What a crock this stuff does not work it's nothing more than glorified toothpaste. When I try to cancel they would not let me in kept billing me for months until I finally got PayPal to stop them then... See more
The product seems to work ok, but you’d never know it by their deceptive offer. In order to get the price they offer, they sign you up on a subscription. If the product really works as well as they ad... See more
Beware of everything on product information when you order anything, especially if you don’t want a Subscription!! I was automatically enrolled in recurring shipments after a trial, making it very di... See more
Doesn’t work. Been about a month using twice a day. No perceptible change per their advertising supposed to occur in days. Nope! Also concerning it seems to damage gums. It burns and feels caustic (I... See more
The product has an unpleasant hydrogen peroxide taste and does not produce effective results. Not a bit of a difference in whitening my teeth. Difficult to cancel subscription and continue to aut... See more
This company is awful. Customer service is just a hair above non existent. Very expensive after the first order. It’s not made clear that you’re signing up for a “subscription “ after the initial purc... See more
Product is not impressive and customer service is terrible. One can NOT access their subscription online. I have now called four times to cancel my subscription but they keep charging my credit card a... See more
Total scam!!!! Do not buy from this company!!! One order is actually guised as $114 . I’m still getting charged two months after cancelling subscription I never meant to sign up for!! And customer s... See more
Same experience as many others! The product didn't work after following instruction for a month. Then we specifically signed up for a "onetime" purchase. Guess what, we got another charge. Then wh... See more
I tried their trial package for BOGO and was charged $32.44. Next thing I know I was billed monthly for $47.59 for 3 months that I did not even noticed until now. I only got one set of their promotion... See more
This company here is shady. Continue to ship you there shit product and charge your card once you continue to call and cancel. Looks like its been happening to everyone else too. Be nice to put a laws... See more
Apparently unbeknownst to me upon purchase, I was automatically signed up for a subscription on auto renew that I did not wish to have. I did not know I was signed up for it or else I would not have p... See more
VERY sleazy company hiding and misinforming purchasers of a subscription commitment. Provides very little means of contacting to cancel with phone calls only received on occasion and only after at lea... See more
Wow! First the did not tell me when I ordered there was a subscription that would start in a month. Then when the delivery was delayed, I contacted them. They were going to ship another order at no c... See more
Wanted one time shipment. Was enrolled in auto renewal. Size of Smileactives much smaller than advertised. Received second shipment and was charged. Called to cancel, which representative said she did... See more
Very deceptive practices. Don’t order because you are automatically placed in an ongoing membership. They bill you 60+ dollars each month. I got an unexpected charge to my credit card. So I called Smi... See more
Do not order this stuff! It doesn’t work and you will be locked into a subscription that you are not aware of! I spoke to “Reniel “ and “Meleke” both promised my subscription was cancelled but money w... See more
They deliver a token product BUT now have 'enrolled' and automatically bill you, without approval. A box will appear at your door, and you will have been billed a couple days prior. Attempts to retu... See more
BUYER BEWARE!! They lock you into a subscription without your knowledge. Reaching customer service was a nightmare. 45 minutes before anyone picked up! Then they couldn't reimburse me the charge. I... See more
Deceptive business practices. I was charged for a subscription I never signed up for after what appeared to be a one-time purchase. Customer trust clearly isn’t a priority here. I would not recommend... See more
DO NOT BUY ANYTHING FROM THIS COMPANY! They offer an attractive introductory shipment of 2 containers of their tooth whitening product for around $20. But then you are enrolled in automatic shipments... See more
Deceptively sign you up for a membership in which they automatically send you a full-size tube of their toothpaste in which they bill you in three installments, $30 each for a total of $90 for a tube... See more
The Smileactives TV commercials are purposely deceptive. They show a tube of the product in a pump container that looks to be about 6” tall. Then they offer to double your order for free if you order... See more
Although the product does a decent job of whitening you are put on a subscription and the charges keep coming. Customer service keeps repeating the same spiel They have charged me $178 for 1 small... See more
When you purchase from this company, apparently you are also signing up for a membership where they automatically ship the product and charge your credit card. They don't take no for an answer when y... See more
I saw ads on Instagram and tried it. I thought I ordered the product for a trial (1 purchase) but was somehow signed up for a subscription without realizing it. After 1 month I was charged for an au... See more
I never signed up for a monthly subscription, yet this company charged my card anyway. Customer service claimed they would “waive” the last charge as a courtesy, even though the charge was unauthorize... See more
Very deceptive regarding subscription. The automatically charged 3-month total is $190! I’m always on the lookout for these things, so it must not have been very clear when I bought the trial pack. Di... See more
Same as all the other reviewers, I made the mistake of ordering their products I saw on Instagram. Used it for a few weeks, noticed nothing - definitely not whiter teeth. No longer using it. Today, I... See more
BEWARE OF SHADY DEALING i purchased to try, product was so-so, but decided not to continue. Apparently I got caught up in some subscription scam. After being charged a substantial amount, i contac... See more
This company is a scam.All the previous reviews from other people are actually true,same thing happened to me,steer away from this shady company.They are still billing me after i have a cancellation... See more
This product is trash, doesn't work and they sign you up for a unauthorized subscription and then do not send you back the shipping cost when you refund it and you have to pay to ship it back. By the... See more
I purchased this product after seeing the product advertised on tv. Apparently their offer includes a membership included in the fine print when you check out. Be aware because they automatically star... See more
A complete SCAM. A hook and bait tactics, and a dubious customer service. You get enrolled in a subscription without your permission, you only figure out what just happened when you realize your form... See more
Smileactives is a SHADY company. Very deceptive ordering and subscription details. You genuinely have no idea what you're being signed up for when you make that first purchase. Then, you have to ma... See more
Your phone number is a joke! Regardless of your 10 minute message NOBODY ever answers I WANT TO CANCELL ANY SUBSCRIPTION YOU THINK I HAVE. I WILL NOT SEND ANY PAYMENT. STOP BOTHERING ME AGAIN. BE... See more
The product is OK. Their business practice is unethical. They automatically enroll you in an auto-ship plan where they ship you 3 months worth of product every 3 months, and charge your credit card fo... See more
Deceptive commercial. They show what looks like a large container. But after ordering. I received 2 short bottles. Also, I only wanted to try the product. All of a sudden. 2 weeks later they were send... See more
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BE WARNED….Its cost way more than you sign up for
Charged more than was supposed to. I did not sign up for that. They charged almost 186.00 for what was originally a 46.00 that I ordered after paying that they charged over 68.00 each month even after I called a wrote them to cancel
Horrible customer service…..told them to cancel and verbal and in writing and they still charged me again. I disputed the charge and they just did it again
BE VERY CAUTIOUS….I WOULDN'T RECOMMEND THIS TO MY WORST EMEMY……
January 27, 2026
Unprompted review
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If I could give zero stars I would
If I could give zero stars I would. Complete garbage and who brushes their teeth that many times in one day.
The pen is ineffective in allowing the gel to flow
DO NOT BUY
Thankfully I only ordered the one time deal
February 12, 2026
Unprompted review
Do yourself a favor
Do yourself a favor. Don't buy this product. The product is not effective. Moreover, after a month that I purchased the products, they had charged me 30.00. Mind you this is only 1st of 3 monthly payments. Apparently, I unknowingly purchased 90.00 worth of 3.8oz toothpaste. Thank me later. You're welcome!
February 4, 2026
Unprompted review
SCAMMERS - THEIVES
SCAMMERS! This company is criminal!
When you order, you automatically get signed up for a subscription that is almost 3 times as much as the initial order price. It is not stated anywhere that you will be automatically signed up, with the exception of the very bottom of the email confirmation of your initial purchase.
On 2/11 I was charged $63.37 out of the blue, approximately one month after my initial purchase on 1/13. I called and was told that the item was already shipped, and that there would be 2 additional charges of $63.37 (3/14 and 4/14) but if I wanted to keep it, they would omit the the 4/14 payment. I said absolutely NOT! Insult to injury, they said that I would be responsible for shipping and handling for returning! I am beyond ANGRY! They should be closed down! This is theft!
February 11, 2026
Unprompted review
Do NOT buy from them
Do NOT buy from. As others have said, this company signs you up for multiple product shipments without your consent (or it's hidden in fine print).
September 1, 2025
Unprompted review
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Deceptive business practice
If you purchase this product you are unknowingly signing up for a subscription. I even accepted and willingly paid for the second shipment (that was a surprise) but then canceled my subscription (that I didn’t know I had agreed to) and THEN they charge my card for a 3rd time (no product) just the “balance on my account.” Completely deceptive and unethical. Disputing charge through my cc company. Stay away!!!!
February 12, 2026
Unprompted review
This company is a scam
This company is a scam. I signed up for a trial sample and was automatically signed up for a subscription without being notified. I received a notification that my account was already charged again cancelled the subscription online and then called customer service to cancel the pending order and after waiting on hold for an hour was told we cannot cancel it you can return it at your cost and we will deduct our shipping from your refund. The worst company I have ever called they will be out of business after they screw people out of millions disgusting how these companies get away with this I am done ordering anything unless it is thru a website I trust. All these companies are just trying to find a way to screw people out of money before they go out of business.
February 11, 2026
Unprompted review
unauthorized subscription
I was added to a subscription without authorization. Do not order from this company. Not impressed with the product.
February 10, 2026
Unprompted review
Horrible product and horrible customer…
Horrible product and horrible customer service. They kept charging my account after cancelling the subscription. Sent all the products back and had to pay out of my pocket to send it back. I don’t think I am getting any of my money back. Save your money over $180 down the drain.
February 10, 2026
Unprompted review
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Deceptive subscription I did not…
Deceptive subscription I did not authorize! When you cancel, the company then says you owe an additional amount (equal to twice the cost of the toothpaste). The toothpaste doesn't work and the company deceptively suckers you into paying ongoing.
February 9, 2026
Unprompted review
Product didn't …
Product didn't work. I called to cancel but was talked into being sent another product and was told for some people this would help make it work. What arrived was a contraption which had to be plugged into a port with a tray which you kept in your mouth for 30 minutes. I again tried to cancel via the portal and also a phone call but even after that I was billed weeks later for $90.83 1/23/26. There was no effort to refund that charge and they have my credit card on file. Avoid this company at all cost and do not give them your credit card as worried there will be future charges for a subscription when they are not even sending product!
January 23, 2026
Unprompted review
Beware this is a subscription
Beware this is a subscription. I had no clue. Looked like a great deal on line. 2 for 24.95. Until they keep taking money from my account every month 47.46. Also got me with the one with the tooth brush. Not happy at all actually disgusted. Was going to return but they couldn't tell me what they were going to subtract for shipping fees (part of the return process). If its like the deceptive subsciption probably wouldnt get anything back.
February 9, 2026
Unprompted review
This company here is shady
This company here is shady. Continue to ship you there shit product and charge your card once you continue to call and cancel. Looks like its been happening to everyone else too. Be nice to put a lawsuit against this company so everyone can get there money back.
January 19, 2026
Unprompted review
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subscription I never signed up for.
Apparently unbeknownst to me upon purchase, I was automatically signed up for a subscription on auto renew that I did not wish to have. I did not know I was signed up for it or else I would not have purchased the product. I only found out when they charge my card a month later for some product I did not find worked as it was advertised. I did not sign up for the subscription so I shouldn’t have been charged in the future.
February 8, 2026
Unprompted review
TERRIBLE
Wow! First the did not tell me when I ordered there was a subscription that would start in a month. Then when the delivery was delayed, I contacted them. They were going to ship another order at no cost to me. But the customer service lady did not want me to drop the subscription. High pressure to continue by offering more items at no cost. She would not let it go do I cancelled the whole thing and got a refund. TERRIBLE CUSTOMER SERVICE! I will NEVER do business with them again!!!
February 7, 2026
Unprompted review
I tried their trial package for BOGO…
I tried their trial package for BOGO and was charged $32.44. Next thing I know I was billed monthly for $47.59 for 3 months that I did not even noticed until now. I only got one set of their promotion and received another set the following month and thought I received the free one. Denied to refund me instead they will send me the missing trial package. Be mindful prior puchasing this product.
February 7, 2026
Unprompted review
Poor service, poor product, and sketchy business model
This company is sketchy. I did not sign up for a subscription, but apparently they decided I needed one. I keep getting the products and keep getting money taken out of my account. I have canceled it twice and requested a refund and keep getting the runaround. The product does not work very well and I do not recommend this to anyone.
February 7, 2026
Unprompted review
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Very deceptive practices
Very deceptive practices. Don’t order because you are automatically placed in an ongoing membership. They bill you 60+ dollars each month. I got an unexpected charge to my credit card. So I called SmileActives and was told that I was enrolled in a membership of which I was unaware. I ask for a refund and cancellation of this membership. The customer service agent refused a refund but kept putting me on hold and coming back with the same answer. I could not be refunded my money. So frustrating and disappointing in the way this company works.
February 4, 2026
Unprompted review
Product is not impressive and customer…
Product is not impressive and customer service is terrible. One can NOT access their subscription online. I have now called four times to cancel my subscription but they keep charging my credit card and I'm not even receiving any product in the mail. Customer service representatives are extremely hard to understand and each call is 20min+. Total scam of a company.
February 5, 2026
Unprompted review
DO NOT BUY THIS PRODUCT!
The product has an unpleasant hydrogen peroxide taste and does not produce effective results. Not a bit of a difference in whitening my teeth. Difficult to cancel subscription and continue to auto-bill and auto-ship.
DO NOT EVER BUY THIS PRODUCT! If you do, you are sure to regret it.
February 4, 2026
Unprompted review
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