Stackry Reviews 13,466

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the user-friendly service and the helpfulness of the staff, who are readily available and dedicated to resolving issues. People highlight the efficiency and speed of the service, with parcels arriving safely and the option to repackage items to reduce shipping costs. Consumers have also reported positive experiences with consolidated shipments, which effectively cut down on overall shipping expenses. However, some reviewers have expressed mixed feelings regarding the delivery service and pricing. While some customers find the prices reasonable, especially with DHL, others have experienced unexpected fees, increased shipping costs, and issues with customs. A few reviewers have reported negative experiences, including damaged contents, lost items, and delays in consolidation.

Based on these reviews

Rated 4 out of 5 stars

I write, add, and price the shipment contents myself. However, the time it takes to consolidate the shipment on your side is quite long. In addition, compared to other shipping companies, DHL usually... See more

Company replied

Rated 5 out of 5 stars

Review from Australia. Had two Ebay packages sent out to Stackry; USPS attempted delivery on a Sat they were ultimately delivered the following Monday as Stackry is closed on the weekend. Stackry proc... See more

Rated 5 out of 5 stars

I've been using Stackry for years now and I'm always impressed by their efficiency and speed. Their staff are awesome and always available via chat. Veronica Vonn, Maya Reda and Saeed Mansour are... See more

Rated 5 out of 5 stars

Super reliable and fast service I've been shipping with Stackry since June of last year, every single parcel I've had to their warehouse has always been on time at my doorstep in the UK. They save... See more

Rated 5 out of 5 stars

I mean what's not to like? Tariffs and shipping put some retailers off sending things abroad. This helps circumvent that. I've managed to get 2 or 3 deliveries to them, and it's all been good forwarde... See more

Rated 5 out of 5 stars

fast, simple and reliable way to receive packages that normally wouldn't ship to canada! it's not cheap though... but that's expected and honestly I'm just happy to find a trustworthy company that doe... See more

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Rated 5 out of 5 stars

First shipment shipped by Stackry was something of a disaster: poorly packed, damaged contents. Strackry's claims system worked! Insurance paid up. Next shipment I applied lessons learned and issued d... See more

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Rated 5 out of 5 stars

I’d like to take a moment to recognize an awesome person — Mr. Saeed Mansour. He has helped me countless times — at least 100! — ensuring I receive excellent service and that none of my shipme... See more

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Rated 5 out of 5 stars

Stackry coming through once more! I was waiting for multiple packages to make their way to my locker, and was pleasantly surprised that the shipping for both the packages & consolidation fee wa... See more

Rated 5 out of 5 stars

Great Service & Prompt Shipping. The Only thing, I'm still waiting for Credit Discounts, which I haven't received since I signed up. Other than that, Staff are Very Friendly and Helpful to any qu... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Ordered a few NFL jackets and some band merch, was all consolidated and well packed and promptly posted and received. Yes I got an import customs fee (as expect... See more

Rated 5 out of 5 stars

Consolidation fee cap suddenly removed without letting the customer be aware of the company's action. UPDATE: I really appreciate Stackry's follow-up. Their team reached out personally, explaine... See more

Company replied

Rated 5 out of 5 stars

Maya helped me today massively. Mistakes happen im ok woth that, how you handle resolving them tells allot about a business. Naya and supporting departmebts/agents resolved my issue and put me at e... See more

Rated 5 out of 5 stars

How an individual person effort can make better customer experience. This is about Sara Haroon at Stackry, when I noticed an issue after doing the payment for my shipment. She was ready to fix it eve... See more

Rated 3 out of 5 stars

I was asked by agent to split my package due to high value (it was AUD$960). Stackry advertise they will ship packages of value up to AUD$1000, but this is not true as they enforce a lower shipment va... See more

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Rated 5 out of 5 stars

I've been using Stackry for a while now and am very happy with their service. Parcels arrive safely and have the option for repackaging to a smaller parcel size which can save you on shipping costs. W... See more

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Rated 5 out of 5 stars

I've used Stackry on five occasions and every time they have impressed me with the ease of use and how much money they've saved me. There are things that you can't control when you're on the other sid... See more

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Rated 1 out of 5 stars

Absolutely awful! I ordered supplements to have them shipped on - apparently they are a "restricted item" and had to be destroyed. Ordered perfume - apparently a dangerous item and can't be shipped... See more

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Rated 2 out of 5 stars

You’ve got AUD selected and they don’t give you the AUD rate until the very end when it suddenly jumps up considerably. They also overcharge on weight. I can see in photos the weight off some of... See more

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Rated 1 out of 5 stars

Payed $5 to resize box and get a better shipping rate. Stackry took 1 inch off of one side when there was plenty of extra room to take more off. Price stayed basically stayed the same. Cheapest ship... See more

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Rated 1 out of 5 stars

Hi, I paid $181 for shipping via DHL, the most expensive option, expecting fast delivery. Now I see it’s estimated to arrive only by August 17th, which is extremely delayed and doesn’t make sense... See more

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Rated 2 out of 5 stars

They repacked three pairs of pants from a plastic bag to a larger box effectively adding 1 pound of weight thus shipping is higher, I see they also have $2 receiving fee per item which they did not ha... See more

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Rated 1 out of 5 stars

I already submitted the details of the items in the shipment in advance if Aramex does not allow shampoos it should not appear as option in the first place. You make it appear as an option then I pay... See more

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Rated 1 out of 5 stars

❌ Disappointed by Unfair Shipping Costs I used Stackry to reduce my shipping expenses, but I ended up paying $109 to ship a 1 lb package inside the U.S., which is completely unreasonable. Even DHL... See more

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Rated 1 out of 5 stars

Item instantly returned from customs with no contact from either DHL or Stackry. SoI had to return the package back to the sender, filling out the new address form needed a degree to work out the tel... See more

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Rated 1 out of 5 stars

too expensive - makes shopping and having it sent through Stackry pointless. If the cost was caused by multiple electronic devices with batteries whether by quantity or box size then there should... See more

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Rated 1 out of 5 stars

No transparency about consolidated weight. Consolidation seems to round all original weights up, and then adds them together to increase the weight. Price of shipping 2 BluRays and a playstation c... See more

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Rated 1 out of 5 stars

Too bad.. I have not been informed that the contents of the package are not accepted by the shipping company I paid several times. And that's what caused me a loss. If I had ordered this piece... See more

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Rated 3 out of 5 stars

Shipping prices are just not competitive, £75 to ship a small low value parcel to the UK seems unreasonable. Negates any savings by shopping in the US. As a comparison, Amazon offered shipping on th... See more

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Rated 1 out of 5 stars

I have had two consolidated packages in the past 6 months arrive with missing items. Their service ticketing system has such delays in between communication that you can’t follow a sequential conversa... See more

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Rated 1 out of 5 stars

Took 2/3 days to consolidate my items and they then discard the outer boxes for the pairs of shoes/trainers I had. They offered 10% discount on next shipment for the mistake which is worth about $6, t... See more

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Rated 1 out of 5 stars

Paid $721 for shipping via DHL when USPS postal services estimated bellow $200. It is not offered as an option. I expected to pay a lot but I feel it was extremely expensive. Perhaps a recommendation... See more

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Rated 2 out of 5 stars

Service is too slow, including customer service replies. I've been using Stackry for quite a long time now, and the first couple of years were great, but around 2 years ago I've noticed that the sh... See more

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Rated 1 out of 5 stars

Honestly they are the worst and most expensive company I have dealt with. The shipping prices are exaggerated, and they impose unacceptable restrictions on many goods. Even bags and belts were confisc... See more

Company replied

Rated 1 out of 5 stars

Honestly they are the worst and most expensive company I have dealt with. The shipping prices are exaggerated, and they impose unacceptable restrictions on many goods. Even bags and belts were confisc... See more

Company replied

Rated 2 out of 5 stars

5/6yrs using Stackry with good service but ..... The consolidation fee went up from $2 to$3 in the last year (or so) and that seemed not unreasonable but without notice this shipment I find there is... See more

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Rated 5 out of 5 stars

Very good savings and superior service. I have been using them to provide an address for purchasing from US companies that won’t ship to the EU. Paying the US shipping or getting free US shipping has... See more

Rated 5 out of 5 stars

many years, they have helped when i had an issue, always fast, friendly, always i am able to resolve and arrange any tricky packing and consolidation with their help. Never got a bad customer service... See more

Rated 5 out of 5 stars

Offering photos of every package is very helpful. It makes it much easier to identify my parcel sources. Stackry offers a personal touch and always responds to inquiries or complicated issues. Once,... See more

Rated 5 out of 5 stars

The offered service is easy to use and follow and incredibly helpful. The website guides you through all the steps you need to take for shipping and its super convenient. I dont often have to order fr... See more


Company details

  1. #9 of 14 best companies in Shipping Service
  2. #3 of 7 best companies in Courier Service
  3. #4 of 9 best companies in Freight Forwarding Service
  4. #3 of 4 best companies in Package locker
  5. #2 of 9 best companies in Shipping and Mailing Service

Written by the company

Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


Contact info

4.2

Great

TrustScore 4 out of 5

13K reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Straightforward, good value

Used Stackry twice and I’ve found it super responsible with prices and really straight forward both times. Honestly couldn’t fault and will continue to use in future.

February 10, 2026
Rated 5 out of 5 stars

Glad I chose Stackry

Glad I chose Stackry. Customer service is 10/10. The package consolidation process was super easy and most importantly their efficiency is amazing.

February 12, 2026
Rated 4 out of 5 stars

Easy to use and really saves you money

Easy to use, with straightforward instructions/guidance.

I love that Stackry always keep you informed; from receipt of packages, through consolidation (if required) and then payment and shipping.

Stackry also let's you know when you are nearing the end of the free storage period, making it easier to avoid extra expenses.

Happy to recommend Stackry and they are my 'go to' company for the services they provide.

February 10, 2026
Rated 5 out of 5 stars

Great value and top notch customer…

Great value and top notch customer service

February 11, 2026
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Reply from Stackry

Hi Nic! Thank you so much for your kind words! We’re thrilled to hear you found great value in our service and experienced top-notch customer support — that’s exactly what we strive for every day. We truly appreciate your support and look forward to assisting you again soon!

Rated 5 out of 5 stars

Stackry is the best

Stackry is the best, I have tried others and they are not even close to the service and savings of Stackry.....

February 10, 2026
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Reply from Stackry

Hi Denis. Thank you so much for your incredible feedback!
We’re honored that you’ve chosen Stackry and that your experience with us stands out. Providing reliable service, real savings, and responsive support is exactly what we strive for every day. We truly appreciate your trust and look forward to continuing to serve you!

Rated 5 out of 5 stars

10/10

Very quick, Items are packaged nice and secure and been very trustworthy to use ! I have recommended stackry to a lot of people and Will be constantly using stackry.

February 6, 2026
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Reply from Stackry

Hi Benjamin. Thank you for taking the time to leave Stackry a review. We appreciate your feedback and are glad to hear that you had a positive experience with our service. We're looking forward to serving you again in the future!

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