The Healthy Back Bag Company Reviews 4,098

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often highlighting the comfortable design that alleviates back and shoulder pain, even when the bags are heavily loaded. Consumers appreciate the well-made construction and the thoughtful inclusion of numerous compartments, which aid in organization and security. People are also satisfied with the delivery service, noting the speed and efficiency of order dispatch and arrival. Several reviewers mentioned the helpfulness of the staff, particularly in addressing order modifications. The bags' versatility is another frequently mentioned benefit, with consumers finding them suitable for various activities, from daily use to travel, and appreciating the range of sizes and styles available.

Based on these reviews

Rated 5 out of 5 stars

Have just bought 4 different size bags after rediscovering one my late husband bought me years ago. These bags are so comfortable with no back or shoulder pain even when heavy. They are very well made... See more

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Rated 5 out of 5 stars

Karen was very helpful re my change of heart on colour of bag after I’d placed my order. Received bag in good time after ordering. This is my third Healthy back bag over approx 12 years. Previous ones... See more

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Rated 5 out of 5 stars

I’m a big fan of Healthy Back Bags after my osteopath recommended them. I normally have the small bags but my payday treat to myself was 2 x leather baglets - red & navy. They are lighter for th... See more

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Rated 5 out of 5 stars

I was bought a Healthy Back Bag as a gift some years ago and have always used it over a traditional rucksack if going on walks. Having developed neck and shoulder issues recently, I decided to swap my... See more

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Rated 5 out of 5 stars

This is my second bag, the first is starting to look a bit tatty but was invaluable for a visit to Paris. Everything is so secure and worn across the front of the body feels pickpocket proof. Being ab... See more

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Rated 5 out of 5 stars

Absolutely brilliant bag, the compartments (which there are many) are an added treat. They’ve thought of everything. I had the medium one which I took on a walking holiday with my dogs and comfortably... See more

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Rated 5 out of 5 stars

The bag arrived promptly. It was well packed and presented. The inner zipped pocket which is large enough to store an I pad is much appreciated. The leather is of a high quality with strong zipper and... See more

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Rated 5 out of 5 stars

I purchased the small green chamois effect healthy back bag. I'm very happy with the look of it, it's stylish and much more practical than my original handbag. I like the pockets that keep things orga... See more

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Rated 5 out of 5 stars

Bag was delivered promptly and HBB use Royal Mail. I wanted a suitable bag for going to the theatre, concerts etc when I couldn't manage with something tiny, and this fitted the bill. HBB describe it... See more

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Rated 3 out of 5 stars

I've just bought a new 'Vintage' Sling bag, which is a very useful size, and I'm very pleased to find the strap is long enough for a larger lady (the Small Bag strap is too short). It has all the usua... See more

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Rated 5 out of 5 stars

Easy website. Bag arrived in a few days. Brilliant design, but I regretted my colour choice. Quick, helpful response from customer service. The replacement bag arrived sooner than expected and I love... See more

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Rated 5 out of 5 stars

Very useful and comfortable bag with extra features! I have 2 of these bags already and was tempted to buy this because of the Tyveck water repellant fabric. I was also pleasantly surprised that the... See more

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Rated 5 out of 5 stars

The Healthy Back Bag is a well balanced bag that is a great relief for those who have been uncomfortable using traditional handbags and backpacks. The medium sized bag has loads of space for everyday... See more

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Rated 5 out of 5 stars

These are the best bags in my opinion for all sorts of occasions.I think I must have every size,but I love the new sling bag small enough for essentials but big enough for a bottle of water. The chir... See more

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Rated 5 out of 5 stars

I found the perfect unique bag by searching the "samplebag" section. We already had one Baglett so knew it was perfect size wise for walking and carrying essential items comfortably. The tweed Bag... See more

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Rated 5 out of 5 stars

Previously had a very small crossover bag for the bare essentials while traveling with granddaughters. As they grow, so do their needs, so was wishing for the perfect bag. While out for they day, w... See more

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Rated 2 out of 5 stars

We had to pay a very expensive shipping to Germany and second we had to pay a really severe amount of "Brexit-tax", which made this tiny bag much too expensive, the final amount was doubled!. And s... See more

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Rated 5 out of 5 stars

I have bought several healthy back bags from you & I am always pleased. I have found customer service so supportive & helpful. I absolutely love these bags, they are comfortable to use, good for your... See more

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Rated 5 out of 5 stars

Easy to find stuff on website. Nice selection of colours and materials. I only have these bags, in all the different colours that I wear! Though the bags are expensive, they last for ages and are so... See more

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Rated 5 out of 5 stars

I have been using Healthy Back Bags for many years and I have both bagletts and bags. I have recently purchased the sling as it is bigger than the baglett but smaller than the bags. I have found t... See more

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Rated 5 out of 5 stars

I bought the Evergreen Baglett as a birthday present and loved it so much I bought myself one The quality is really nice Loved the zipped outer pocket and the internal Key clasp Would be perfect... See more

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Rated 3 out of 5 stars

I bought a bag that was too big ( my fault) and returned it for a smaller one. I read the directions on returns and did my best to follow them. The packaging was so difficult to reuse, the old label c... See more

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Rated 5 out of 5 stars

I have just bought the Vintage small bag. I have other Healthy Back Bags the design is excellent and very comfportable to wear with n strain on the back its easy to access the inside without taking... See more

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Rated 3 out of 5 stars

Delivery was prompt and quality good but extremely disappointed with baglett. Photo showed someone slim wearing it around their waist but I have measured it as a minimum waist size of around 40 inches... See more

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Rated 4 out of 5 stars

The bag is great, and went straight into use. Much brighter and prettier than my old one it replaced and I ove the tablet pocket. I do miss the internal side pocket that side though. Delivery was qui... See more

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Rated 5 out of 5 stars

It's really comfortable and adaptable. I needed something that would help me carry things easily. I have recently started on ambulatory oxygen and have a bag to drag along with a cylinder of oxygen i... See more

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Rated 5 out of 5 stars

I have five bagletts in different colours. I like them because they're big enough to fit all my essentials inside, but not too big to be bulky and heavy. I can use my baglett over the shoulder or ov... See more

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Rated 5 out of 5 stars

I am really please to my latest addition to my healthy back bag collection. I have been using these for years now and find them really helpful for my chronic back condition. They are great to organ... See more

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Rated 4 out of 5 stars

Good pictures on website; clear description; promptly received. I bought Geo Silver large baglett which is big enough to fit a bottle of water/phone/small purse. Elastic clip very handy for attachin... See more

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Rated 4 out of 5 stars

Great bags, Easy to order and quick delivery. This is my 3rd in 10years+, I use it almost every day (and the only reason I replace is because age catches up with them🤣) My first was a medi... See more

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Rated 4 out of 5 stars

I'm an existing customer. I like the designs and the thought they have put into the everyday items we need to store and carry around with us using separate internal pouches. Particularly love the in... See more

Rated 5 out of 5 stars

I love this bag - size small, but actually it is quite big! Plenty of room for all my everyday stuff, plus any extras I may pick up during the day. Lots of lovely pockets so finding what you need is e... See more

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Rated 5 out of 5 stars

Top quality product. Speedy delivery. My bag is the perfect size for carrying a water bottle, phone and keys whilst walking my dog. Lovely hands free walking and no bulging pockets. t's very light... See more

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Rated 5 out of 5 stars

Decided to buy the healthy back bag in leather as I find the fabric ones get dirty and are bit awkward to clean. Totally delighted with the leather. The colour (caviar) is a lovely shade of grey, the... See more

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Rated 5 out of 5 stars

I love this bag- bought my first one over 10 years ago & ended up giving it away to someone in greater need. Have just got a new one in a fab purple colour and & delighted to find more pockets! It’s i... See more

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Rated 5 out of 5 stars

The order was processed and delivered really quickly. The bag itself is really good to use, and will make an ideal travel bag for personal items, book, bottle of water etc. and being hemp it's so much... See more

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Rated 5 out of 5 stars

Travelled with the mini baglet and medium backpack for the first time - amazing how much I got into each bag, comfortable to wear and access SO easy for passport, phone and purse. The double zip is in... See more

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Rated 5 out of 5 stars

This is the third bag I have ordered and I recommend the products. Not the cheapest but the smaller bags wash easily in the washing machine and the colours and textures are fabulous, matching any out... See more

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Rated 5 out of 5 stars

Well organised site with easy to use processes. Very happy with how the order was handled. The only issue I had was after dispatch, I had no information as to when it would be delivered & then it was... See more

Company replied


Company details

  1. Bag Shop
  2. Bags and Luggage Store
  3. Fashion Accessories Store

Written by the company

The Healthy Back Bag Company is all about balance. We make bags that perfectly combine fashion and function, comfort and style. Because everyone deserves balance in their life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

The bag is great thank you.

The bag is great thank you.
I do not want to be pestered to review.

January 21, 2026
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Reply from The Healthy Back Bag Company

We are so sorry to have bothered you Lorna, but thank you so much for taking the time to submit a review for us. Best wishes and regards, Team Healthy Back Bag.

Rated 4 out of 5 stars

A good small bag

A good small bag which fits keys, cards, phone and tissues. I like that I supported the breast cancer charity with the pink ribbon bag. It was hard for me to visualize the amount each size bag will fit. Next time I would go for the small bag which is the next size up.

January 23, 2026
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Reply from The Healthy Back Bag Company

That you so much for your review.

Rated 5 out of 5 stars

Very pleased with the bag I bought.

Very pleased with the bag I bought. Extremely well made and just what I need to relieve the pressure on my back.

January 21, 2026
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Reply from The Healthy Back Bag Company

We are delighted to hear this Joan, many thanks for your review.

Rated 5 out of 5 stars

Easy to find stuff on website

Easy to find stuff on website. Nice selection of colours and materials. I only have these bags, in all the different colours that I wear! Though the bags are expensive, they last for ages and are so versatile.

January 19, 2026
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Reply from The Healthy Back Bag Company

Thank you so much for your review, and your loyal custom, it means a lot to us.

Rated 5 out of 5 stars

Great little bag

Lots of positive comments when using this bag. Perfect size and nice and weight

January 13, 2026
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Reply from The Healthy Back Bag Company

Thank you so much Pauline, we are so happy to hear that.

Rated 5 out of 5 stars

This is the 3rd bag I've bought from…

This is the 3rd bag I've bought from this company, they have a great product and deliver it reliably. You can fit a bottle of wine into the small bag, which is a bonus.

January 12, 2026
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Reply from The Healthy Back Bag Company

Hi Sue, yup a nice bottle of wine fits perfectly, we have to agree ! Thank you so much for your review.

Rated 5 out of 5 stars

My third healthy back bag

My third healthy back bag. Love all the pockets, looks stylish and comfortable to carry.

January 5, 2026
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Reply from The Healthy Back Bag Company

Thank you so much for your review Joanne, and thank you for your loyal custom.

Rated 5 out of 5 stars

Great product

Great product. Very efficient service

January 6, 2026
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Reply from The Healthy Back Bag Company

We are delighted to hear this Mrs Berkeley, thank you.

Rated 5 out of 5 stars

Like the bags for convenience

Like the bags for convenience. Lots of different sizes and colours. Small bags are ideal when out and about, they carry the essentials.

September 2, 2025
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Reply from The Healthy Back Bag Company

Thank you so much for your review :)

Rated 5 out of 5 stars

You were very kind and helpful when I…

You were very kind and helpful when I am going through a hard time. I love the bags as I have prolapsed discs and so get tempted to buy more than I need. Thanks for your help.

December 30, 2025
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Reply from The Healthy Back Bag Company

Always happy to help Julia, thank you so much for your lovely review.

Rated 4 out of 5 stars

Look no further

The bag is beautiful and comfortably holds more than I thought it would. I like the bobbly texture of the Four Square Sling but I wasn't sure if it was just smooth nylon from looking at the pictures. This is my sixth HBB over 20 years. You feel safe, secure and stylish with any of these bags.

December 30, 2025
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Reply from The Healthy Back Bag Company

Thank you so much for your review Alison, we would love to earn that extra star, let us know what we could improve on.

Rated 5 out of 5 stars

All good

All good, practical for daily and travel needs!

December 22, 2025
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Reply from The Healthy Back Bag Company

Many thanks for your review.

Rated 5 out of 5 stars

Great products

Great products, rapid service. The bags are well made and really useful.

November 2, 2025
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Reply from The Healthy Back Bag Company

Thank you so much for your review Monica.

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