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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the assistance received with their orders and express intentions to make future purchases. Consumers have also complimented the cuteness of the dresses and how awesome they are. Some customers have had positive experiences with the delivery speed, while others mention that the items came faster than expected. However, some reviewers report issues with the product quality, noting that the delivered items sometimes differ significantly from the website photos, featuring cheap fabric substitutes. Consumers have also expressed concerns about sizing inaccuracies, with some items running too small or too large. The return policy has also been a point of contention for some people, with difficulties in processing returns and unexpected return shipping locations.

Based on these reviews

Rated 4 out of 5 stars

It was a long wait and a lot of frustration as I never received tracking information on 2 out of 4 orders. Without that I was holding my breath praying my dress would be delivered in time for our ba... See more

Rated 1 out of 5 stars

Very disappointed with Valanio and the dresses that I received. Nothing like the photographs. I would call it a cheap copy of what are very lovely dresses. Very misleading. There is a visible differen... See more

Rated 1 out of 5 stars

Before ordering I double checked where the product was made on their website. Here is an exerpt from their website: Our company has manufacturing plant in South Carolina, USA. So our products are shi... See more

Rated 5 out of 5 stars

Valanio's products are well made and of luxurious fabric. I'm very impressed. Unfortunately, one of the three items is too large. Hopefully the return will not be complicated. Buying clothing online h... See more

Rated 1 out of 5 stars

Total fraud. They advertise that all clothing is manufactured in South Carolina. The tags show it is from China. The content description on the web site (cotton, acrylic, etc) is totally false. Th... See more

Rated 1 out of 5 stars

This a total scam. They represent all products made and delivered from South Carolina, USA but in fact they are cheap knockoffs from China and when you try to cancel there is no contact. Inferior chea... See more

Rated 1 out of 5 stars

Run! Save your money! If I could give 0 stars, I would. Quality and sizing of clothing is terrible. Cheap materials and sizing is completely off. Then, you need an authorization for returns and custom... See more

Rated 1 out of 5 stars

Customer service does not address problems & resolve them. Quality of clothing is poor, sizes run small and you cannot return items unless they are defective. Also their prices are high. They brag... See more

Rated 1 out of 5 stars

NOT ONLY DOES THIS DRESS NOT LOOK LIKE THE PICTURES, THEY RUN VERY SMALL. THEY ARE EITHER LYING OR COMPLETELY MISLEADING BY SAYING THEY ARE A SOUTH CAROLINA BASED COMPANY. THEY ADVERTISE EASY RETURN... See more

Rated 1 out of 5 stars

Dresses don't look anything like the photos. Fabric was poor quality. They misrepresent themselves as an American company when they are in fact Chinese. Ordered two dresses the same size, one was t... See more

Rated 1 out of 5 stars

Poor quality fabric, poor sizing. Return/Exchange Policy is a joke. I tried to return 4 items for the above issues. They made 4 different offers for reimbursement. I gave up trying to get the ful... See more

Rated 1 out of 5 stars

I am trying to return clothing within their timeframe, and they are refusing to refund my money. They want to compensate me $15.00 which is totally unacceptable. Their website also states clothes... See more

Rated 1 out of 5 stars

Valanio is the worst Company to deal with & will never make another purchase. Quality of merchandise not worth the price charged & impossible to get your money refunded. Will make sure this is posted... See more

Rated 1 out of 5 stars

I was shocked to receive two dresses that look totally different from the pictures in your website. Instead of shinny beautiful stones, there were painted circles on both dresses. The fabric was non q... See more

Rated 1 out of 5 stars

June 9, 2025 This was my first and last experience ordering from Valanio. As a first-time buyer I was unfamiliar with sizing. I ordered 2 of the same items in 2 different sizes thinking... See more

Rated 1 out of 5 stars

very slow delivery. I forgot about the order. upon arrival, quality was poor, barely resembled the photo and oddly proportioned. requested return using their "free and easy" returns to find out th... See more

Rated 3 out of 5 stars

Love the sweater, jacket is not what it appears like in pictures. Little disappointed there. Processing took weeks; however shipping time was short. Contacted the company by email at one point checki... See more

Rated 1 out of 5 stars

Trying to return two pant outfits that looked awful on me. Couldn't find order number on delivery package. Tried six numbers. Couldn't find email or text from them. Remembered I took a screenshot with... See more

Rated 1 out of 5 stars

If I could do lower I would. Highly recommend people not waste your money on anything there. Materials were cheap, looked nothing like photos, sizing is terrible. Has to be the worse online place I ev... See more

Rated 3 out of 5 stars

Shipping was very slow and tracking wasn't available. I messaged the company about delivery status and they were no help at all. Basically just told me that USPS had not updated their system when the... See more

Rated 1 out of 5 stars

FALSE ADVERTISING. Packaging is from China, flimsy material and not true to size. Bought an item for $45 + tax and shipping and unfortunately it was waayyyyyy too small. They offered $7 compensatio... See more

Rated 1 out of 5 stars

I bought several items from Valanio. Items took weeks to deliver! Quality of garments were nothing like the photographs. Tried to return items and was told if I wanted to return items to send to... See more

Rated 1 out of 5 stars

I don't know how anyone ould have had a good experience with this company. The clothing I received was of the worst quality. The fabric and the stitching are terrible. The colours in the clothin... See more


3.9

Great

TrustScore 4 out of 5

7K reviews

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Rated 3 out of 5 stars

Valanio customer service phone 651 780…

Valanio customer service phone 651 780 7499⭐⭐⭐I was shocked to receive two dresses that look totally different from the pictures in your website. Instead of shinny beautiful stones, there were painted circles on both dresses. The fabric was non quality and did not look anything like the ones on the order. I requested to return and receive credit.Customer Service was really helpful and resolved my return issue.Great customer service

February 11, 2026
Unprompted review
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Rated 5 out of 5 stars

I ordered an off the shoulder dress for wedding

I ordered an off the shoulder dress for my son’s wedding and it fits perfectly. I’m 5’9 139 pounds and I ordered a large for length and for full figure up top and I’m very happy with my purchase. Thank you it was also delivered before 2 weeks !!

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

If I could do lower I would

If I could do lower I would. Highly recommend people not waste your money on anything there. Materials were cheap, looked nothing like photos, sizing is terrible. Has to be the worse online place I ever ordered from. Save your money

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

Dresses don't look anything like the photos.

Dresses don't look anything like the photos. Fabric was poor quality. They misrepresent themselves as an American company when they are in fact Chinese. Ordered two dresses the same size, one was too small and the other was too big. Lousy return policy. Would only refund 15% and when I refused they upped it to 30% and wanted me to keep the clothes.

January 18, 2026
Unprompted review
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Rated 1 out of 5 stars

I wish I could select no stars

I wish I could select no stars. Dress was paper thin. Easy return, that’s a joke. They offered me $10.00 to keep it when I paid more than that to ship. South Carolina my a$$, To return I have to cover the cost and it is going to Dubai! Never again. Don’t make the same mistake there are other companies out there that have quality clothing.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with Valanio and the…

Very disappointed with Valanio and the dresses that I received. Nothing like the photographs. I would call it a cheap copy of what are very lovely dresses. Very misleading. There is a visible difference in the delivered dresses compared to what is advertised in the photographs on their website. The fabric is a cheap substitute. I gave it a one star review because I was unable to write a review otherwise. Don’t waste your money!

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Well Made Clothing

The tops that I purchased were well made, pretty and fit perfectly. They were made with nice fabric. Shipment to my house was timely. I’m very happy and I will be purchasing from Valanio in the future.

January 30, 2026
Unprompted review
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Rated 4 out of 5 stars

I like the quality

I had trouble tracking my order, but when I wrote to customer service, they replied quickly in a friendly and professional manner.
I was vey happy with the items I received. They fit nicely and seem to be a very good quality.

January 22, 2026
Unprompted review

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