WhyDonate Reviews 294

We have only begun our fundraising campaign but I can't give enough praise for the excellent customer service we have received so far from Akshit from the WhyDonate team. Fast and spot on help! There... See more

The platform is user-friendly and quite easy to navigate and use. The support team, which I accessed through Whatsapp were spot-on and really helpful, making sure to fulfill all my requests and assist... See more

Amazing customer support, Vaibhav is always there to help, with patience, kindness, quick responses, knowledge and quick solutions. I am so so grateful and can only recommend whydonate! I feel really... See more

When I started the journey of creating a fundraiser to help a friend battling cancer in another country and involving our international community, I had no idea of all the pitfalls and complications... See more

They (Rushikes in this case) are very responsive. I've immediately gotten answers to my questions. And they are willing to help out in any way they can.

Greate the tool supports Twint however got no Tax Receipt at the end. Service Desk reacted extremely well and within 5 minutes got all sorted out.

Hello I would like to wholeheartedly thank Akshit for his outstanding customer service. He was quick, respectful, kind, and genuinely human in his approach. I received the support I was looking f... See more

Very Easy Platform To Use When other platforms aren't available For Use In a Very Tough Spot Where we were Fighting With death and life And only option was to raise funds Easy Set Up Very Friendly Ch... See more

Absolutely surprised by how prompt and high level the chat service was. My problem was fixed within minutes by a very helpful and polite agent. You don't even get this level of service by the biggest... See more

They are very cooperative and great at responding. I am very happy to deal with them and I hope that their platform will be comparable to the largest platforms. They have employees who respond wonder... See more

WhyDonate is an amazing platform that made setting up my fundraiser incredibly easy and efficient. The support team was very responsive and guided me through every step. The interface is user-friendly... See more

Seconds after writing my question in the chatbox the problem was solved. Even better : the support desk agent (Rushikesh) had changed the account settings already for me. Geat service!

I have organised a donation page Herstel Ongekend Onrecht. Was quite easy to do. Today I had a problem finding a way to cancel a returning donation. Found the chat and the problem was solved within mi... See more

Ultra fast support! I asked if it was possible to translate some words differently and to fix a little bug with the responsiveness on mobile and all problems solved in a few days! Amazing!

Not only is WhyDonate an excellent platform that easily lets you integrate and customise your campaign in your own website, but they also offer swift and helpful support. Would recommend!

I'm really impressed with the customer service. The contact via WhatsApp was really awesome. I received quick and competent help. Thanks a lot!

As a first-timer (and an old-timer) the comprehensive help I received over several days while setting up my fundraiser was much appreciated. Thank you Help team.

We had a few problems with our account, but it was fixed very quickly and the person that we were talking to was very nice and professional.

I have no arguments except thank you very much. Very respectful, serious and quick answer, Thank you, God bless you! and of course to the people around the world.

Very easy to work with great communication with vaibhav when I was struggling. I recommend using this platform.

wonderful platform for getting help. Support team is really helpful and kind. Thank you so much

Slight hiccup with a donation. Dealt with rapidly and honourably.

Great customer service, I needed a lot of help and guidance on the problems I had with receiving stripe identification, and was guided step by step

Service is great, but I miss a funtion where I can withdrawl specific amounts. Edit: Nice, 5 stars then :)

The customer service associate was very helpful and knowledgeable. Anirban was very patient and kind too. Thank you!

Very well done site, great user experience and great customer service, as well

All questions to support were answered swiftly and with great detail.

Excellent and swift support responses by Sonali! Keep it up!

Very quick and competent assistance, thank you very much !

Great support by whatsapp and great place to create your crowdfounding.

Very good customer service! I solved my problem!

The customer service is quite good and on time response and too understanding staffs who literally understand the condition different beings who approach this site.

Amazing customer service! Everything sorted out in minute.

Very easy setup and excellent service.

Vert well served! Asked to stop a donation by chat. Worked well and very supportive.

Vaibhav was fast in response and super helpful in answering my questions. Absolutely recommendable!!

Very fast and efficient support, on a Sunday! Thank you very much!

Very good customer service. Fast, friendly and attentive.

Reliable and very fast help desk!

The answer came quickly and the little problem was solved.

Easy to set up, to donate and great costumer service!

Very fast and effective support on WhatsApp

Great service with awesome customer care

very good support team, reliable and efficient.

Easy registration process, simple intuitive inteface, and great support team!

Really fast reply and the problem was solved!

Fast and efficient :)

Very quick and helpful!