Alarm Grid Reviews 464

We bought a house with an existing First Alert alarm system installed. It worked but we were afraid to make any modifications as it seemed very complicated and closed to DIYers. The installer no lon... See more

I've been using Alarm Grid for more than 10 years now for multiple locations. They go above and beyond in their services and customer care. I highly recommend them. Darell did an excellent job in help... See more

I recently switched to AlarmGrid, and the experience was fantastic. The transition was seamless, and their team answered every question I had. They even helped me set up and program my system perfec... See more

I bought a Qolsys system and wanted to do this as a DIY project. This company is fantastic. I had to call multiple times to help configuring and deciding what to buy and what would be compatible. They... See more

After 15 yrs of being with my previous alarm company, I gave up with their long waits for service and higher than average pricing. AlarmGrid techs were helpful in upgrading my system and taking over m... See more

Our activation appointment with Darrel K. was very efficient. We have had a security system previously but it was not monitored. Darrel very slowly walked us through the entire process being very pat... See more

We were left without monitoring and a locked IMEI for two days because our dealer (Infinity Security aka Lexar Smart) stopped paying their bills. Nicholas, Joshua and Kalen were on top of it,... See more

I have been an AlarmGrid customer for well over seven years now. I can't say enough about the service and customer support they have provided to me and my family over the meany years of service wi... See more

I was a previous customer years ago and had a great experience then. I came back as a customer again based off of that and I was not disappointed. Prices on equipment and service plans are reasonable,... See more

I bought a house that had a panel already installed and it suddenly ran into some communication trouble that seemed unfixable due to code changes. I was at a loss and immensely frustrated with the iss... See more

Kalen D, best Rep for alarm grid, went over everything over information about the central station and even over the phone programming when we had to troubleshoot little issues. He deservers 5 star to... See more

Great costomer support and care. Set up was super simple with Darrell K. - he made sure everything worked and did not make it feel rushed at all, was willing to answer any and all of my questions. I... See more

After terminating our contract with a previous monitoring firm we switched to Alarm Grid. What a pleasant surprise. I dealt with Nicholas Fuller who was super to deal with. Very helpful and knowledg... See more

I was able to get tech support help with do it yourself installation . He walked me thru the setup. I had help from family with setup running cables because I didn't want wireless because all my n... See more

Kalen D provided prompt and courteous technical support for my 2GIG system upgrade from a GC2 to Edge security panel. We ran into issues but worked through them expeditiously. Well done! Antho... See more

I am blown away by the high level of service and knowledge. Darrell is a wealth of knowledge and has the patience of a saint. He made this system function as it should and walked me through the more t... See more

I have purchased several alarm systems for various locations over the years from Alarm Grid. They always give good prices on top brands, have quick shipping and are always there to help with quest... See more

Alarm Grid gave me all the support to have my system on board, with patience and kindness. At the end Darrel K help me doing the setting up manually of my system. Great experience, thank you guys! The... See more

Pre-sales support is impressive. All questions answered quickly and thoroughly. The activation process couldn’t have gone more smoothly and was completed in a few minutes. The monthly monitoring fee i... See more

My alarm activation with Kalen D., went great! I appreciated his help and professionalism. Kalen D., was patient and worked on getting my alarm activated for monitoring! So glad I found Alarm Grid whi... See more

Kalen D was my installation pilot for a new LTEM cell communicator for my Vista 20P controller. original installation left no code for getting the Vista into programming mode. Kalen walked me through... See more

I am very impressed by their customer service throughout the whole conversion process and prior to sign up. Especially the fact that there is a phone number to call anytime you to may need to speak to... See more

I contacted AlarmGrid to connect the panel I purchased with the home. I didn't have a single password for it and the previous company refused to give any codes. Nicholas Fuller at AlarmGrid was very s... See more

I have been an Alarmgrid customer for more than 10 years and 4 systems. Every rep I work with when I call, including Darrell K today, is kind, professional and knowledgeable!

This company goes above and beyond expectations. I have worked with a lot of alarm installers and monitoring stations in US and Europe - way-over-charging, arrogance, vagueness, rudeness, hiding info... See more

I’ve been with Alarmgrid a couple of years now. I have the Qolsys4 panel with 4 cameras, smart duplex outlet for hard resetting the modem and router remotely, temp monitoring, water line heater cont... See more

Pricing: Unbeatable IP-COM installation and config: Incredibly efficient. I was linked and being monitored within a few hours of opening the box. Tech Support/Customer Service; Knowledgeable, frie... See more

I recently needed help with my alarm system and was fortunate to be assisted by Darrell. He was absolutely fantastic—professional, knowledgeable, and incredibly patient. Darrell quickly diagnosed the... See more

The team at Alarm Grid team's knowledge and experience is exceptional. From purchase to activation they are very available for any questions or advice. I recommend their solutions and services for any... See more

I had Kalen's help and he spent a considerable amount of time helping me get my system up and running. He was very knowledgable and had great patience.

Super easy to set up, reasonable rate and really appreciated a call from a real support team member to walk through activation! Joshua was friendly, professional and made the experience quick and e... See more

Brandon was a great help in setting up monitoring of my system. He worked me into his schedule last minute and answered every question. The world needs more like him. Thanks Brandon!

Nicholas Fuller with AlarmGrid made it easy to get my new security system connected to the 24/7 monitoring company. Before this AlarmGrid made it easy to purchase the equipment I needed and it all... See more

Alarm Grid is an outstanding home security provider that truly sets the bar for service and reliability. Their team especially Darrel K goes above and beyond to ensure that customers receive not o... See more

We had a previous service provider and compared to this now is night and day Kalen D was great since day one of activation, this company is on top of bussiness i was doing a simple test on windows sen... See more

Kalen, DK, Nicholas, Jerod and the rest of the technical support techs are simply superb.

Outstanding customer technical services team with expert knowledge and patient, clear, effective alarm system new installation support! Darryl and other team members are amazing consummate profes... See more

While I installed this alarm system several years ago, I only contracted with Alarmgrid this week for their monitoring service. My experience during the initial system turn up for monitoring was excep... See more

Michael was great to work with in setting up my replacement panel.

Super easy sign-up. Great help all along the way.easy and all working in quick time. Thank you for all your help. Highly recommend

Excellent Customer Service and assistance in setting up service for our alarm system, thank you Darrell K!

The onboarding team was a big help and super nice! Thanks

Exceptional and knowledgeable service. Nicholas Fuller made the transition flawless and simple. Great experience.