berlook.com Reviews 2,684

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the beautiful and unique designs, the variety of styles and color options available, and the flattering cuts, especially for those with an athletic build. Consumers highlight the superb quality and the excellent fabrics, which are soft, comfortable, and feel premium on the skin. People also mention that the clothing fits perfectly based on size charts, and the online ordering process is easy. The bathing suits are reasonably priced, and the company cares about prioritizing sustainable practices. Reviewers are pleased with the packaging and quick shipping times. However, some reviewers have experienced inconsistencies in sizing, and others have noted that shipping times can be long. Some consumers have also reported issues with color accuracy and the durability of certain materials.

Based on these reviews

Rated 4 out of 5 stars

Online ordering was easy and the size charts were helpful. Clothing fit perfectly based on size charts. Shipping time was quite long. Both leggings roll down very easily and require me to pull them up... See more

Rated 4 out of 5 stars

The website is user-friendly and easy to navigate, and the delivery is relatively fast. The clothes look good on the body and have a flattering design. However, the tops are not always tight enough... See more

Rated 4 out of 5 stars

I LOVED this company after my first purchase last year. I placed a large order again this year and was so happy with the cuts, designs, and fabrics available especially at such sustainable price point... See more

Rated 4 out of 5 stars

The design of web site is very attractive. Howevrer, when we buy products there are no reward points to make me feel it's a good deal to buy your products again. In the other hand, the new buyer has d... See more

Rated 5 out of 5 stars

I love this brand and company! These swimsuits are not only beautiful and unique but they also fit as though they were tailor made just for me. I just ordered another one to add to my summer wardrob... See more

Rated 5 out of 5 stars

I've ordered from the twice and both times I've had a great experience with shipping times and the items. One complaint is that one of my swimsuits lots its color after spending some time in a pool. N... See more

Rated 5 out of 5 stars

I’m so impressed with Berlook. The bathing suits are excellent quality and very reasonably priced. Unfortunately, one item didn’t fit me quite right, but their customer service team was outstanding. T... See more

Rated 5 out of 5 stars

I ordered a few bikini sets from Berlook and needed to return one of the bottoms in exchange for a different size and they offered to send me a discounted replacement in trade of shipment costs to sav... See more

Rated 5 out of 5 stars

I have many swimsuits and love them all sometimes I find their sizing as a bit inconsistent. I go between small and medium, but easy to deal with with any issues and they make things right very import... See more

Rated 5 out of 5 stars

This was my first time ordering from Berlook and I was pleasantly surprised by the quality of the swimsuit when it arrived. It looks exactly like the photos online and I can’t wait to wear it on my ho... See more

Rated 5 out of 5 stars

Love the suit, delivery was quick! Great quality swimsuit and fabric (would love more full coverage options in the bum area in non-plus sizing but the cheeky look is in this season). Will definitely o... See more

Rated 5 out of 5 stars

I love Berlook’s bathing suit quality, and this time around needed some customer support. I received a response and my issue was resolved within less than 2 days! Super looking forward to purchasing f... See more

Rated 5 out of 5 stars

I have an athletic build, small butt, biggish shoulders, these suits are very flattering for my body type. The material is thick which is nice, don’t necessarily need the boob pads it comes with.... See more

Rated 5 out of 5 stars

I am a huge fan of Berlook. Besides being sustainable, the shopping experience is always smooth. My items were delivered within a week and the quality of the swimsuits is unmatched for a very reasonab... See more

Rated 5 out of 5 stars

I love this website. I’ve only recently started to buy their athletic wear but I am pleased when I get my orders its quality. Only complaint is I bought the sparkly pink bathing suit and the tinsel in... See more

Rated 5 out of 5 stars

Really impressed with my first Berlook experience. My items arrived quickly and were beautifully packaged, the quality seems great and they fit well - I made sure to check the reviews and size chart t... See more

Rated 5 out of 5 stars

I had an amazing experience with this order. The material is excellent quality very soft, comfortable, and feels premium on the skin. The color is absolutely beautiful and looks exactly like the photo... See more

Rated 5 out of 5 stars

Package came quickly, packed really lovely in a nice bag . Material is high quality and comfortable to wear. Being big chested and finding a swim suit that fits comfortably is hard to find and berlook... See more

Rated 5 out of 5 stars

I had an amazing experience with Berlook! Their customer service went above and beyond. I reached out via email and received a prompt, friendly, and thoughtful reply. Not only did they help resolve my... See more

Rated 5 out of 5 stars

Always shipped out quite quickly, usually by the next day. Products are gorgeous and fit well, good quality. Overall I'm quite satisfied. And the fact that it's made I'd sustainable materials is a hug... See more

Rated 1 out of 5 stars

The quality of clothes is not satisfactory and they know it. Therefore they set a disgusting returning policy. Absolute scam. They dare to ship all over Europe without explaining clearly how the items... See more

Company replied

Rated 1 out of 5 stars

It's been a terrible experience. The swimsuit I ordered is too small and instead of exchanging or returning the swimsuit, the company told me I could donate it and simply use store credit to purchase... See more

Rated 1 out of 5 stars

HORRIBLE COMPANY DO NOT BUY FROM HERE IM SERIOUS.STAY AWAY. ITS A SCAM. Made an order on May 14th. Never received an update or anything. Now my order says unfulfilled. I’ve reached out to customer ser... See more

Company replied

Rated 4 out of 5 stars

The bikini quality is wonderful, the color is true, and the fabric is nice and soft (a plus for the lining being the same color as the outside fabric!) My only qualm is that the straps are not adjusta... See more

Rated 5 out of 5 stars

The information available helped. Sizing chart model size and the size she was wearing. Would be better if all styles in a pattern were available to view. such as any top or bottom made in the ma... See more

Rated 5 out of 5 stars

This is one of my favourite bathing suits by far. The material is amazing super soft, comfortable, and stylish. I’ll definitely be purchasing more in the future. I would love to model for this swim li... See more

Rated 3 out of 5 stars

The tops run smaller than expected. It's kinda funny but not really when your areolas are spilling out. I purchased a medium Yellow Jacquard Floral Underwire Bikini Top and I am 34B. There really wa... See more

Company replied

Rated 1 out of 5 stars

I liked the bikini that I got, but the matching shorts for my husband did not turn out as expected in the picture. I also never got an expected date it would arrive so it never arrived for our honeymo... See more

Company replied

Rated 5 out of 5 stars

When I needed to make a return, customer service was very prompt and very helpful in finding a solution for me. I have purchased swimsuits from Berlook several years ago and they still work great. I r... See more

Rated 5 out of 5 stars

Lots of different photo angles and options which helps! I am always happy with the swim quality and like the different textures and colours offered. Also love how the same colour option comes in many... See more

Rated 5 out of 5 stars

Absolutely beautiful swim suit, fits wonderfully , true to size ( for reference I’m 5’0 107 lbs- purchased an xs) , a bit “cheeky “ but I’m ok with that . The only criticism I have is the time it took... See more

Rated 5 out of 5 stars

Great company! I bought the contrast bikini and did not quite like how it looked on me so I wanted to return it. I contacted the company and they offered me a gift card with the same amount I paid for... See more

Rated 5 out of 5 stars

I have purchased 3 one piece swimsuits from Berlook and all are good quality, great fabric and they fit me well. I prefer the non-cross back version (regular bra type straps with a tie in the back tha... See more

Rated 5 out of 5 stars

I love Berlook since my first time shopping, for me everything is perfect, since the website, the style, the material, the prices and all the promotions. I really appreciate it. I'm costumer for at le... See more

Rated 4 out of 5 stars

Pros: - Fit is great, - Styles are beautiful, - Fabrics are perfect, - No logos, - Shipping was fast! Cons: - Colours aren’t accurately represented so I had a mismatch with a Navy set... See more

Rated 3 out of 5 stars

I ordered 3 gym sets from this shop. Overall, I really like the material — it's soft, comfortable, and feels great during workouts. However, after hand washing them before I even use it, the one of... See more

Company replied

Rated 1 out of 5 stars

The top is just ill-fighting. Honestly, I should have returned it. I usually wear a medium top, occasionally a small. The cups on this top fit smaller than all my small tops, more like an XS. Also, th... See more

Company replied

Rated 5 out of 5 stars

The online store is just like another and I was skeptical of the fit since all the models were the same shape. Shipping was fast. Swimsuit came in a great bag that can be repurposed for sunscreen, sun... See more

Rated 2 out of 5 stars

Quality is lacking significantly. I worn this bathing suit maybe 2 times. Washed on delicate, laid it out to dry, etc. It already had issues with the liner fabric rolling to the outside and showing on... See more

Company replied


Company details

  1. Swimwear Store

Written by the company

BERLOOK is a fashion brand that prioritizes sustainability and ethical practices. At BERLOOK, you can discover a range of sustainable boutique swimwear options including swimsuits, bikinis, one-piece swimwear, and beachwear - all at an affordable price point.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Replied to 99% of negative reviews

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Rated 4 out of 5 stars

There are some great styles!

There are some great styles! With a couple of my sports bras (and a friend, that I gave her), the straps stretched a bit and wrinkled permanently. Some styles vary greatly within the same size. Some fit perfectly, and the others are incredibly tight, so not consistent. It would be nice to have some matching jackets. There are also some pieces that don’t have the same colour in companion pieces. Overall, though… It’s a nice product.

February 12, 2026
Unprompted review
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Rated 3 out of 5 stars

Returns

i am very confused on how i am supossed to retun some of my order. Products are great just didnt fit how i wanted.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

I received my order and it was way too…

I received my order and it was way too small. I reached out to customer service and they were AMAZING. Responded to me immediately and let me just say I was DAZZLED by the way they handled my return process. This company has integrity and cares about their customers and the environment. I haven’t even received my exchange yet. I am confident it will be everything and more.
Amy M. Sautee Nacoochee GA.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Lots of cute swimwear to choose from

Lots of cute swimwear to choose from, makes the decision difficult! I was very pleased with the quality of my items and they got delivered within a reasonable time. Will definitely purchase from Berlook again!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Berlook really impressed me

Berlook really impressed me. I decided to purchase a bikini set from them for an upcoming trip. I had to contact customer service for assistance and they were very responsive and helped me resolve my issue promptly. I highly recommend them. I also love the product.

January 12, 2026
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Rated 5 out of 5 stars

I love Berlook

I love Berlook. They provide really good coverage options for the bottoms without making them look frumpy. I still feel so cute while being more modest! They are also very affordable and still high-quality. I have never been disappointed with a Berlook purchase!

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!!

I am beyond happy with the customer service I received. When one of the suits I ordered did not suit my body as I had hoped I was going to return it and maybe get another but was offered a $70 credit towards a new bathing suit and asked to donate the one I did not like. I took that offer and ordered the same print bathing suit in a style I know suits my body type and am so excited to receive it.

February 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Great quality & customer service

I love Berlook’s bathing suit quality, and this time around needed some customer support. I received a response and my issue was resolved within less than 2 days! Super looking forward to purchasing from Berlook again.

February 6, 2026
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Rated 5 out of 5 stars

Pleasant surprises

I’ve bought two bathing suits from berlook which is the brand I did not know about, but found when I was googling one piece swimsuits. I bought a one piece in ivory and a Bando bikini in black with white polkadots. They are both very high-quality and flattering.

January 14, 2026
Unprompted review
Rated 3 out of 5 stars

Cute shorts

Cute shorts, run small - glad I ordered two sizes. They're ribbed, and the texture wasn't apparent in the photos

January 29, 2026
Unprompted review

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