DPD UK Reviews 2,401,566

Box of recipe meals delivered ok. Large box left out side by front door and no notification of delivery by ringing bell or putting card through etc. No check to see if anyone at home. Could easily hav... See more

Communication about delivery time came very close to delivery slot and late to arrange to be in but locker pickup was arranged- address of locker was confusing: Yeep! Mfg Morrisons Paisley Anchor... See more

Today was good Last one was horrendous took 4days To deliver only came as l was by the gate at 5 pm in the dark he jumped out of van with camera t... See more

Our DPD driver is the same each week and he is fantastic. Always friendly always happy and helpful to make sure its in your possession unless you notify otherwise. He is the best delivery driver I've... See more

The magnificence of this delivery has been brought to the attention of the king. No doubt a medal of some sort will be pinned to the chest of your delivery man at his majesty’s earliest convenience.... See more

The heavily branded delivery of fresh food from Gousto arrived on time. But was just left outside with no attempt by the driver to ring our door bell to notify us of the delivery or even leave it in o... See more

Delivery time quoted as between 10.34- 11.34am. Parcel arrived at 10.37am, fantastic. We live right in the middle of a mediaeval city in the UK. Some delivery companies do not arrive within the deliv... See more

I just wanted to express my gratitude for how quickly you handled the delivery error. After sending the parcel to the wrong building, I was really impressed by your response. You answered my call r... See more

I’ve used DPD for many years. A wonderful company - trustworthy & reliable. My parcels always arrive within the hour time slots given. The hour time slots are an added bonus. Excellent idea.... See more

Given 5 stars this time as this was delivered by a reliable and conscientious driver. But have recently been let down with failed deliveries of perishable goods by less trustworthy drivers than this... See more

Excellent service today, thank you, unlike a different delivery woman a few days ago who left my Panasonic box outside front porch in the rain even though a clear sign says leave inside & we were home... See more

The pickup and delivery service is good, but our main complaint is that when we receive emails about a upcoming visit we are not always sure if its for a delivery or a pickup ....... sometimes we ar... See more

Delivery Driver delivered parcel to wrong address. Number 1 Nettlehill Road instead of Drive. He left on step outside wrong address took a photo then knocked on door and walked away. Luckily my hu... See more

Delivered on time to correct address. Rang gate bell for entry unlike others who just leave at gate. Nice man polite. App useful as are regular updates as to where parcel is anf approx time for delive... See more

DPD kept to estimated arrival time slot Driver presented as friendly and respectful. He promptly packaged equipment in large plastic box took photo evidence of returned item. He smiled and s... See more

Courier picked up the item for repair but left part of packaging zip ties on my door step instead of disposing of it or giving to me to dispose of. Also did it carry clippers to open zip tie. Confused... See more

I had a large, heavy parcel of dog food delivered. The young man who delivered it waited until I opened the door then carried it into my house for me. One or two other delivery men disappeared fro... See more

DPD always give an allotted time email of Approx an hour including the drivers name. Which in my experience they always for fill (although I would understand if they didn't ,what with traffic & trying... See more

Two drivers from the Preston West Depot delivered my parcel to a shop without attempting delivery to my home address. This has happened despite my address being correct and accessible and me WFH. One... See more

Effective overall. Good communication throughout. This job was both collected from here on behalf of a company who were servicing a couple of life jackets for me. The when they had done the job... See more

I’m lucky that we have some great DPD delivery drivers working our area. A lot of the other delivery company drivers just leave my goods down in the ground floor hallway of our block. DPD & the... See more

Had an e mail from DPD the day before they delivered saying they were expecting a delivery. The next morning had an another e mail telling me they were going to make a delivery stating time they wer... See more

A fantastic experience that all other companies doing similar works could learn a lot from..they keep you informed and are on time etc, they have been very consistent with being very good.. some mi... See more

I would have given 5 stars, but delivery was left outside on my driveway and driver was driving off in their car by the time I'd got out. I wasn't long answering the door, so seems like impatience. I... See more

DPD's on another level! 🚚 Their delivery's always bang on time, and the app's a game changer with real-time tracking 📱. Swear by 'em after trying others that were a total joke (cough Royal Mail coug... See more

The only postal company I trust, they are reliable and their drivers are always nice. The fact that I can track my delivery stop by stop and get notified ahead of time on my app just makes life so muc... See more

If I could give no star I would. Cardiff Rhumney depot is terrible. Drivers throwing gousto parcels over fences into wrong adress. Left out in rain overnight. Taking photo before being thrown. Not del... See more

Really happy with my DPD delivery. The parcel arrived on time, tracking updates were clear and accurate, and the delivery window was spot on. The driver was polite and professional, which always... See more

Your delivery driver Harry who covers the GU22 area of Woking is an absolute credit to you. Polite & friendly, always on time & drops the heavy RSPB parcel into the hallway which is very much apprecia... See more

The person delivering my food parcel never handles it with care - he literally throws it to the floor and upside down. The content inside (delicate food) keeps getting smashed and having to be thrown... See more

We regularly have items on a subscription based delivery and the delivery man ionut has been a credit to DPD. If I’m not home due to work My wife struggles to bring in the heavy deliveries but ionut... See more

I've had a number of poor experiences with dpd over the years. Your emails don't arrive till it's too late and the options you give are not helpful enough. Other carpets including Royal Mail g... See more

Delivery driver was first class. He actually arrived early but your app wouldn’t allow him to deliver early. Seems very inefficient from your side. Driver was extremely polite - he’s an extremely good... See more

So from last weeks delivery Harjinder done very slightly better , but still common sense isn’t his strongest attribute. When my daughter asked him to leave the delivery on the front drive he proceeded... See more

Amazing service never have any issues. Live the tracker from start to finish plus how quick they deliver + the fact you request express delivery which requires a pin on delivery so it cant be left out... See more

They were very good at getting the package to me quickly, but the delivery driver was rude and ignorant. He was talking on his phone via earbuds, I opened the door before he rang the bell and instead... See more