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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the high quality of the products, including water-activated tape, tissue paper, washi tape and die-cut sticker rolls. Consumers appreciate the support from the design team, who ensure the final product meets their expectations. People highlight the excellent service, quick email responses, and the opportunity to have their work checked by professionals. The ordering process is described as easy and smooth, with customers expressing satisfaction with the final results. Reviewers also value the team's helpfulness and responsiveness, especially in guiding them to optimal file setup. Consumers also appreciate the quick turnaround times and the ability to track their orders. Overall, individuals are happy with the products and services, often mentioning they will order again.

Based on these reviews

Rated 5 out of 5 stars

Purchased the water activated tape and we've been very happy with the quality of the tape. It works so well and holds up strong; we really ended up loving the product. Also extremely great customer... See more

Rated 5 out of 5 stars

The design team really helped make sure that my product was perfect before going to production. They even made some edits themselves as I didn't have the technical ability. I've used this company for... See more

Rated 5 out of 5 stars

It was an amazing experience working noissue, we were so exited to receive the product but didn’t wanna get our hopes up since we’ve been let down by other brands before, BUT NOISSUE KILLED IT!!! Best... See more

Rated 5 out of 5 stars

I’m really happy with how smooth the process has been from start to finish. The initial response to my order was very quick, and the design team worked patiently with me, making changes as I requested... See more

Rated 5 out of 5 stars

I am so happy with the custom tissue paper we ordered. After submitting our logo, they replied with 2 options for us to chooses from. Both looked fantastic. We ended up choosing the one with the logo... See more

Rated 5 out of 5 stars

I’ve been buying from Noissue since 2019. They always give an excellent service, you can get your work checked by a professional free of charge which really gives me ease of mind when buying bulk orde... See more

Rated 5 out of 5 stars

Noissue lived up to it's name. With the 1st order the shipping company couldn't find our location. Working with Noissue, they were able to work with shipping company and get the item delivered. With t... See more

Rated 5 out of 5 stars

The team was very helpful, the product looks extremely fantastic. We're pushing delivery partners for the new year and their products will surely bring more brand awareness to our restaurant. High qua... See more

Rated 5 out of 5 stars

Love noissue! This is my second time ordering as a brand designer on behalf of clients, and your team is stellar. They are meticulous in checking art files pre-production, and were very responsive in... See more

Rated 5 out of 5 stars

Such an easy process to work with NoIssue. We ordered Tote Bags, had a few tweaks to make with our artwork and a few issues with email replies not going through but I used the contact form and the tea... See more

Rated 4 out of 5 stars

There were certain elements that I wanted to address prior to the order that can't be explained in a text/email. We are still going to continue to place more orders but in the next order it there wil... See more

Rated 5 out of 5 stars

Ordering and design was seamless. I felt confident I was getting what I wanted with the visual mock up and communication. The box did come pretty trashed. Paper inside was unharmed, but the box was su... See more

Rated 1 out of 5 stars

Careful ordering with these guys, they charge express shipping, which gets you sweet FA. Paid extra for 'express shipping to receive our product this side of Christmas, but nearly a month later, it lo... See more

Rated 1 out of 5 stars

This company had a 2 week turn around on their website - then when I placed the order they told me it would take a month. Then they have not responded back to my questions for clarification for the ti... See more

Company replied

Rated 5 out of 5 stars

I really appreciate how east, and fast it is to not only shop, but to then order/upload/proof… I cant tell you how many websites fail to make their user friendly, it’s really challenging as a designer... See more

Rated 5 out of 5 stars

What an EXCELLENT product and company! I am thrilled with the quality and perfect print. Not to mention much faster shipping than stated when I ordered. I compared the product with many other compa... See more

Rated 3 out of 5 stars

While I appreciate that No Issue has a good support team it continues to frustrate me that I have issues with the customize option when ordering tape or tissue paper. Because I have yet to resolve the... See more

Rated 5 out of 5 stars

Worked with Tim and he made the ordering process easy. Timelines were clearly communicated and the cost is reasonable. We have not yet received the tissue, hopefully we will have an opportunity to upd... See more

Rated 5 out of 5 stars

Everything from pricing to downloading and following the template for our art was SEAMLESS. NoIssue kept us updated each step of the way as well. I was delighted to discover that they packaged our tap... See more

Rated 2 out of 5 stars

The experience has been very disappointing. I placed my order on November 15th, and your website stated it would take about two weeks to arrive. It was supposed to be delivered between December 1st... See more

Rated 2 out of 5 stars

Prepress took it upon themselves to modify a print ready file by changing colors and design layout, with days going by between unnecessary proof revisions. When the dust settled, we lost about 8 days... See more

Rated 1 out of 5 stars

Our order used Pantone/PMS colors for a client project - tissue arrived in completely wrong colors and despite a month of attempts to contact this vendor for a replacement or refund, no one has ev... See more

Rated 1 out of 5 stars

Made us pay $60 to receive a sample then will not respond to emails or follows where we try to order from that sample. Overall good that we couldn’t proceed with a final order after reading the review... See more

Rated 1 out of 5 stars

Absolutely DO NOT use this company. We are a small café and I was looking to find a new custom cup company and I have regretted it ever since. Their communication was non-existent the entire process a... See more

Rated 3 out of 5 stars

After months of communication regarding metallic silver lettering, pantone 877c. They say they can fulfill that request although the digital proofs will not show metallic, but the product will. They s... See more

Company replied

Rated 3 out of 5 stars

I've spent hundreds on boxes and tissue paper and they sent me another companies tissue paper. I feel because they are so expensive - this shouldn't happen. And of course now I have to wait WEEKS beca... See more

Rated 1 out of 5 stars

Order was ready to ship two weeks ago... has not moved since. One week overdue since expected delivery date. Have been speaking to customer service for almost 2 weeks and still have not received an up... See more

Rated 2 out of 5 stars

Felt like I was being scammed at times, but I did end up getting the product I ordered eventually, almost 3 months later. They sent me a large empty box and tried to blame it on the courier when... See more

Rated 4 out of 5 stars

I've used Noissue for many projects and the quality generally is very good. The customer support is very fast, kind, and helpful. The pricing is also a good balance of value with some markup for the... See more

Rated 5 out of 5 stars

Thank you noissue for making the process of turning our food safe paper design to the finished product run so smoothly and stress free! We love the final product and looking forward to re-ordering in... See more

Rated 5 out of 5 stars

The ordering process was seamless. The proof came within a few hours. I loved being able to track the order from approval all the way through shipping, as it kept me updated every step of the way. Onc... See more

Rated 1 out of 5 stars

Ordered $1,900 of products for a huge client presentation scheduled for 9/5. Paid $400 extra for expedited shipping with a date of 8/26. On 8/22 they contacted me informing me I needed to pay $5 more... See more

Rated 1 out of 5 stars

Communication is extremely slow, orders are always delayed, and their team takes zero responsibility for mistakes. Our entire production line was held up, incurring hundreds of thousands in lost reven... See more

Rated 5 out of 5 stars

This was hands down the best customer service. I had uploaded a design that the experts knew wouldn’t come out well and they took the time to work with me to alter it and get it perfect at no addition... See more

Rated 5 out of 5 stars

I absolutely love my product thank you for an awesome job Customer service was amazing and went above and beyond to help Highly recommend and will definitely be going through you again

Rated 5 out of 5 stars

It turned out so well. Great quality and shipping time was good. Great communication. The team gave me a realistic expectations and asked multiple questions to make sure I selected well. I’m happy wit... See more

Rated 5 out of 5 stars

No Issue were great to deal with from start to finish - they had excellent communication and were very fast at processing and delivering the product. The stickers look great and everyone was thrilled... See more

Rated 1 out of 5 stars

I started using noissue two years ago and the products were great!! Prices for my polymailer MORE THAN DOUBLED!! I was shocked, but I still ordered (two years ago it was $675 for 2000 mailers, this or... See more

Rated 5 out of 5 stars

Communication was quick and accurate. Only hiccup was in the proof approval email. The link for approval was not working but the support team fixed the error as soon as it was pointed out.

Rated 5 out of 5 stars

I'm probably not the first person to say this, but I've had NO ISSUE with working with noissue! They're fantastic because they're quick, responsive, professional, and highly communicative. I've ordere... See more

Rated 5 out of 5 stars

The customer service is amazing—they really care and helped me with everything! They offered great options, fixed any problems right away, and were so kind and quick to respond. I absolutely loved the... See more

Rated 5 out of 5 stars

Excellent, fast customer service. Our order arrived in Sydney earlier than expected. Quality of our greasepaper is fantastic! We will be using noissue for everything going forward. Thank you so much!... See more

Rated 1 out of 5 stars

This company is a joke. I ordered something that I needed for a very specific timeframe - it was important. I ordered rush shipping. I had a guaranteed delivery date. And they didn't let me know until... See more

Rated 5 out of 5 stars

The design team were easy to deal with and addressed my concerns easily. Having purchased great quality, branded items from this team before, I feel very confident in ordereding custom designed produ... See more

Rated 5 out of 5 stars

I love NoIssue! Great help from the design team making sure my designs were the best they could be regarding placement, colour matching, etc. Very helpful and kind. The whole process was easy and prin... See more

Rated 5 out of 5 stars

This was the second time we ordered from noissue, and the tissue paper came out great once again! Highly recommend. They were also better priced than many of their competitors.


Company details

  1. Packaging Company
  2. Business to Business Service
  3. Digital Printing Service
  4. Packaging Store
  5. Packaging Supply Store

Written by the company

noissue allows you to design your own branded packaging, and have it shipped to you anywhere in the world within 3 weeks. Either upload your logo and design in real time, or upload a template with your illustration.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 4% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Exactly what I needed!

The tissue paper looks absolutely wonderful! I cannot wait to use it! The only snags in the process were getting responses to questions I had (I had to keep following up after days between emails), and I’d have loved a list of the Pantone colors noissue uses. It would have been easier than emailing back and forth trying to find the closest option to my brand’s colors. All that said, definitely will be ordering from noissue again!

February 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Team went above and beyond during proof process

The team went above and beyond during the proof process. They noticed that my file had some issues, so they converted it from PNG to vector to ensure a very small gap was maintained. They did this proactively without me asking, and I really appreciate that! The pricing was also very good compared to other vendors!

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

Changed delivery date after purchase.

This company had a 2 week turn around on their website - then when I placed the order they told me it would take a month. Then they have not responded back to my questions for clarification for the timing change. I am working with a client that needs a quick turnaround. This is frustrating.

February 5, 2026
Unprompted review
noissue logo

Reply from noissue

Hey Cam, apologies for the confusion around lead times. With the Lunar New Year holidays some products have extended lead times compared to the regular ranges. This is indicated at the checkout page for your order and when you select shipping options it shows you the final ETA before completing checkout. I've sent a request for your email and order number so that I can make sure our team prioritize your ticket. Thanks

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Rated 5 out of 5 stars

Very Pleased

Second time placing an order and was very pleased as the first. There was a strong smell on the packing, but think that’s just from the ink that’s used. The finished product is superb either way.

January 31, 2026
Unprompted review
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Rated 5 out of 5 stars

This was hands down the best customer…

This was hands down the best customer service. I had uploaded a design that the experts knew wouldn’t come out well and they took the time to work with me to alter it and get it perfect at no additional charge. I will return to this company over and over now because of this. I can’t wait for the stamps. Highly recommend.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased the water activated tape and…

Purchased the water activated tape and we've been very happy with the quality of the tape. It works so well and holds up strong; we really ended up loving the product.

Also extremely great customer service, provide quick answers and solutions to problems/questions. Thanks team!

January 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service and products

No Issue were great to deal with from start to finish - they had excellent communication and were very fast at processing and delivering the product. The stickers look great and everyone was thrilled with them.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

It was a repeat order

It was a repeat order. I had to ask the customer service girls to locate the previous order, as it was under a different company email address.
It was found, and reordered and received.

January 28, 2026
Unprompted review

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