Hi Sanita,

Thank you very much for taking the time to share your feedback with us and sorry you might be experiencing delays with your latest delivery.

Indeed, as per our information here - https://support.zooplus.ie/en/support/solutions/articles/76000046414-when-will-my-parcel-be-dispatched- - our deliveries require 3-6 working days, though unforeseen circumstances may affect that timescale.

Any issues, we recommend to always kindly try and get in touch with our support team - https://www.zooplus.ie/contact_form/ - as that is the best, in fact the only, way to allow us to assist you.

As I have found your details in our system using your name and surname as shown here, and since we cannot assist you publicly here for security and privacy reasons, we will communicate with you via our official channels.

Thank you for your patience.