United Kingdom
Review of Inbriefe
Scam.
Something finally arrived after weeks of chasing. Several different versions of tracking. What has arrived is not an ios hdmi display adapter …but two bits of cheap plastic both with usb leads attached (one USB-A and one USB-C). There is no sign of any electronics inside the plastic case.
Review of Office Boffins
Reply from Office Boffins
Hello there Steve,
The Horizon office tables are so handy to have around the office, and they are good value too! Good to know you're happy with yours.
Thanks Steve for the feedback. It's very much appreciated.
From the Office Boffins team
Review of Untamed
Monty is a very fussy eater and this is the only food (just the fish flavours), that he will eat without leaving any.
The website works well and we are easily able to adjust the delivery date and content of his order.
Review of New York Delhi
However well things are planned there is always scope for the unexpected to go wrong. The best judge of a company is how they sort it out when the worst happens.
Our order was not delivered on time. Customer service sorted this and were on top of the problem from start to finish. Thankyou
Review of Yodel by InPost
No note to say where parcel is and we have not been able to find it. Hopefully a neighbour has taken it in. Tracking says left in front porch…..why leave in a fully visible place? Encourages theft and we have never designated it as a safe place.
Reply from Yodel by InPost
Hi Steve,
We’re very sorry to hear your parcel was left in an unsafe and visible location without any note. No note to say where parcel is and we have not been able to find it. Hopefully a neighbour has taken it in. Tracking says left in front porch… why leave it in a fully visible place? Encourages theft and we have never designated it as a safe place. Thank you for bringing this to our attention. We’re committed to improving our service to ensure secure and responsible deliveries in future. Your feedback is invaluable in helping us make these improvements. I’d really like to look into this for you. Please email [email protected] with the full name on the parcel, delivery address with postcode, contact and tracking number, and a link to your review.Thank you,
Yodel Team
Review of D.T. Brown Seeds UK
Bought 15 sweet potato plants. 10 were good 5 were damaged in transit. Complained, with photos to customer service email address, and in spite of resending the email have had no response.
Note the email you are telling me to use is the one I sent the original message to twice…. Why should this be any different?
Reply from D.T. Brown Seeds UK
Good Morning
Thank you for your feedback,
Please contact us direct on [email protected] and we will look into this for you.
Kind Regards,
Customer Service
Review of The Plastic People
Reply from The Plastic People
Hello Steve,
We're so pleased to hear that you are satisfied with our service. Your positive feedback encourages us to continue providing excellent service. We look forward to serving you again soon.
The Plastic People
Review of The Plastic People
The company were able to use our design files to produce complex acrylic panels used in a cybercrime demonstration unit. The panels were perfect and delivery was made on the date we requested.
Fantastic service
Reply from The Plastic People
Hello Steve,
We're so pleased to hear that you are satisfied with our service. Your positive feedback encourages us to continue providing excellent service. We look forward to serving you again soon.
The Plastic People
Review of DPD UK
Friendly driver handed package over. Tracking was accurate. Thankyou
Review of New York Delhi
Great product.... efficient delivery. Bonus extras in each box very much appreciated.
Reply from New York Delhi
Glad you enjoyed.
Review of Untamed
Monty loves their fish flavour food and eats all of it... unlike our experience with other brands. He has tried the other flavours and is not so keen, but their well designed web site and reminders make it easy to change each month's subscription.
He is totally addicted to natralicks......
..... and loves the advent calendar they sent which was a wonderful surprise.
Review of 7dayshop.com
Ordered 4 torches. 3 charging leads were faulty and one torches had a faulty charging led. Very unhappy with customer service who just seemed to drop the case. Very unlikely to buy from 7Day shop again
Reply from 7dayshop.com
Thank you for your feedback, and I’m very sorry to hear about the issues you experienced. This situation is highly unusual, as we’ve sold thousands of these torches with only a handful of reported defects.
Receiving three defective items in one order could point to a potential batch issue, and we take such concerns seriously. I’m also sorry if there was any misunderstanding or if you felt our customer service team didn’t provide adequate support. It seems there may have been a communication breakdown, as I understand you mentioned in your emails that the items weren’t worth returning and that you were using alternative USB cables.
Nonetheless, your satisfaction is important to us. If you’d like, we’d be happy to revisit the case and explore further options to resolve this matter. Please don’t hesitate to get in touch.
Many Thanks
Rhys ([email protected])
Review of Untamed
Monty loves this. From just eating the gravy from supermarket food he has progressed to leaving an empty plate. He is fitter, more affectionate and his coat is in much better condition.
Review of simply roasted crisps
Ordered the sample box…very dissapointed in the crisps, texture is hard, more like a cheese biscuit than a crisp and there is an underlying slightly burnt taste, whatever the billed flavour. Regrettably will not be ordering again.
Reply from simply roasted crisps
Hey Steve,
Sorry to hear you were disappointed in our crisps. We take great pride in our quality and flavour.
Kind regards,
Juliet
Review of Cut My
Not a normal order... acylic cut to a design we submitted as an insert for Peli cases. Done promptly, without fuss and for a decent price.
Thankyou
Review of Yodel by InPost
Parcel was allegedly left at front door. It was not there when we got home. No note was left. What a stupid place to leave a parcel in plain sight
…. Update parcel eventually found, it was taken in by a neighbor concerned that it had been left in full view.
Reply from Yodel by InPost
Hi there, I understand that your parcel was left at front door in unsafe place and it was not there when you reached home. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email [email protected] with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of Listers Group
A long wait for the model we wanted, due to chip shortages and not the dealership. We were kept well informed and are very pleased with the car.
Review of Hilo by Aktiia
Two queries to customer support since getting this thing two weeks ago…. No response whatsoever.
Am allergic to the strap… and need advice on sourcing one made of an alternative material.
Review of Peli UK
Reply from Peli UK
Thanks Steve, glad we could help!
Review of Yodel by InPost
