DO

Donna

United Kingdom

Reviews

Review of Animed

Rated 1 out of 5 stars

Terrible

Ordered some medication, delivery should have been a few days. After a week had an email to apologise for the delay, no reason given. Another week went by so phoned up, said they couldn't see a reason why it had not been sent out and they would send it same day. No despatch notification so phoned again the next day to be told it was actually out of stock this whole time! Was never told this so had to cancel the order and get elsewhere. Terrible service, would never use again.

January 12, 2026
Unprompted review

Reply from Animed

Good morning Donna,
We are very disappointed to hear about your recent experience with us. We would be keen to look into this for you and identify the issues that resulted in this. Unfortunately, there is not any information linked to this review for us to locate your account. Please contact us on [email protected], quoting your order number.
We look forward to hearing from you.
Kind regards,
Beth

Review of tastecard

Rated 1 out of 5 stars

Don't bother

Had a 3 month free trial that I totally forgot about. Had money taken without getting a reminder. Contacted them and they insisted they sent a reminder email. I have never received such an email otherwise I would have cancelled. They cannot (or won't) show me this email as they said it's auto generated. So how do they really know it was sent. Complete scam, my only advice to people signing up to the trial is make sure you put a reminder in your calendar to cancel as it's highly likely you won't get a reminder.

Edit: if you provided the evidence when I asked instead of lying and saying that wasn't possible I wouldn't have had to write this review. I didn't receive a reminder, whatever you say. Things do go astray, believe it or not. I don't like the insinuation that I'm lying and stand by this review.

January 20, 2025
Unprompted review

Reply from tastecard

I’m sorry you are unhappy with our renewal process. As advised in your correspondence with our Customer Service Team, you did sign up for a free trial, using your payment details. All payments have to be authorised, usually via your payment providers banking app. We have checked our systems and we sent all the relevant correspondence to you as per our terms. As we didn’t receive any communication that you wanted to cancel in your trial period, or you didn’t cancel via our app, you then entered your new membership term prompting the annual charge. We don’t usually send the details of our email systems to customers as these contain lots of coding and as the membership dates change so does the content. However, if you refer back to your case number with our CS Team, we have now provided you with the information to show that we have sent the initial confirmation email and subsequent reminder email to you reminding you that a payment was upcoming. We are sorry you are unhappy with the terms of the membership but trust we have addressed your concerns.

Review of Shearings Holidays

Rated 1 out of 5 stars

Never again!

Have just survived a Christmas weekend break to Weston Super Mare and Bath. Journey down was horrendous taking 9 hours! Left Sheffield just after 8, had to go to Barnsley and Leeds before heading south again. After being on the coach over 4 hours we'd got as far as Woodall Services just outside Sheffield. Ridiculous planning. The hotel was the Grand Atlantic which was awful and wouldn't recommend it to my worst enemy. Didn't get the welcome drink and mince pie, no turkey for the Christmas dinner, water pipes bursting and flooding one of our rooms. Manager unhelpful and left 2 of our party in reception for 2 hours in their pyjamas. Fire alarms going off, was like an episode of Fawlty Towers. Only good thing about the trip was our driver Nick who was excellent. Will never use Shearings again, badly organised and poor choice of hotel.

December 1, 2023
Unprompted review

Reply from Shearings Holidays

Thank you for taking the time to share your feedback, and we sincerely apologise for the challenges you experienced during your Christmas weekend break with us. We understand the importance of a smooth journey and a comfortable stay, and it is disheartening to learn that we fell short of your expectations.

We deeply regret the inconvenience caused by the extended travel time and the unexpected stops along the way. Your comments about the Grand Atlantic hotel are concerning, and we apologise for the issues you encountered, including the lack of the welcome drink and mince pie, the absence of turkey for Christmas dinner, and the disruptions caused by bursting water pipes. We genuinely apologise for any discomfort and frustration these incidents may have caused.

It is disappointing to hear about the unhelpful attitude of the hotel manager and the extended wait in reception for two of your party members. This is not the level of service we strive to provide, and we are committed to addressing these issues with the hotel directly to prevent similar occurrences in the future.

We appreciate your positive mention of our driver Nick, and we will ensure your commendation reaches him.

Once again, we apologise for the disappointment you experienced, and we appreciate your understanding.

Shearings (GB)

Review of Showery UK

Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish. First one that came didn't work properly, water spraying at all angles. Sent replacement and was exactly the same. Managed to get a refund of £10, so not completely out of pocket. Avoid.

April 24, 2021
Unprompted review

Review of Evri

Rated 1 out of 5 stars

Rubbish!

Parcel delivered to wrong address and left in someone's blue bin. Luckily got parcel back as someone got in touch through Facebook. Not the first time either.

February 22, 2021

Reply from Evri

Hello, thank-you for taking the time to write a review. Sorry your parcel was delivered in this manner. Every parcel is important and we'd really like the opportunity to follow this up, please email us at [email protected] with your 16 digit parcel number so we can make sure parcels are being delivered to appropriate safe places, thank you Safeena

Review of My Pharmacy

Rated 5 out of 5 stars

Great price

Great price, much better value than shopping in store. Quick delivery.

June 17, 2020
Unprompted review

Review of Joii Pet Care

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Great for me as I don't drive so difficult to get to vets. Definitely recommend this service, even better as consultations are included with Animal Friends insurance.

June 2, 2020
Unprompted review

Review of Anicura Natural Pet Solutions

Rated 5 out of 5 stars

Great product

My dog has been biting and chewing her legs and feet till they are sore. Have tried other products but this is by far the best. Noticed a difference after only a couple of days. Highly recommended.

August 26, 2019
Unprompted review

Review of Harveys Furniture

Review of Home Emergency Assist

Rated 5 out of 5 stars

Excellent price for cover

Excellent price for cover, much cheaper than others for the same service.

June 9, 2019
Unprompted review

Reply from Home Emergency Assist

Hi Donna,

Thank you so much for leaving such a lovely review.
We are very pleased that you like our cover levels and the price tags they come with.
We try and be as competitive as we possibly can be each year.

Kind regards,
Krystie
Customer relations

Review of JD Sports