Sam

We're truly sorry for the ongoing frustration with these deliveries—we know this pattern of delays with FedEx is incredibly disappointing, especially with perishable items and after experiencing similar issues in past years. We completely understand your concerns about continuing with us, and we appreciate your patience while we worked to get replacement items sent out. According to current tracking, one package is scheduled to arrive by end of day tomorrow, Wednesday 12/17, and the other two should be delivered by end of day Thursday 12/18. We're monitoring these shipments closely and genuinely hope they arrive as scheduled so you can finally enjoy what you ordered.

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.

We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.

Thank you and we look forward to serving you!

Thank you for your valuable feedback. Our most sincere apologies for the unsatisfactory manner in which your package was received. As always, we greatly appreciate the opportunity to make amends and see that you have already been assisted. Thank you for your business.

Thank you for your purchase Sam! We are glad to hear that you were satisfied with how fast your purchase shipped and arrived to you! We are happy that you were satisfied!

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.

We are here to serve you so if there is anything else we can help you with, please let us know.

Thanks again,

Burgers’ Smokehouse